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Fairfield Inn Kansas City Independence

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Fairfield Inn Kansas City Independence
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113 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Saint Louis, Missouri
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Of all the hotels I have stayed, this is the 2nd worst (the worst was a B&B I checked out of at 3 am). This one I checked out a 6 am this morning. My lungs still hurt from the smell inside the rooms. I booked 2 rooms. The check in was unacceptable. The one nice lady they had working... More 

Helpful?
Thank Go Steph G
Missouri
Level Contributor
80 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A one-night visit. Comfortable, clean room, mattress very cushy, which I liked but which may put some folks off. Not a particularly luxurious spot, but the Residence Inn, with which it shares a driveway and some parking, doesn't have two-bedded rooms, so we went with this. A lobby that smells of chlorine, unfortunately, from the nearby indoor pool. Front desk... More 

Helpful?
1 Thank lemons1
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good stay, not great. The room had a stale odor, but the breakfast server was AWESOME! Enjoyed shopping and eating near by. Convenient to the business office that I was there to visit. My office uses this site as regular accommodations.

Helpful?
Thank 2BmoreGirl
Management response:

Thank you for your feedback, it's always good to know where we can improve. We appreciate you taking the time to let us know and thank you for staying with us. More 

Nebraska
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel because we like the Marriott and Fairfield brands and wanted to be near the stadium. It is close to the stadium but not so close that you get caught up in the pre-and-post game traffic. The hotel itself is just OK. I think it must have been a lower-cost motel at one point and has been... More 

Helpful?
Thank Beth1874
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for choosing to stay at our hotel. I apologize your stay was not more enjoyable. Our sister property, the Residence Inn, includes a fitness center which our guests may use. We want all of our guests to feel comfortable during their stay. We will review your comments with our staff so we can improve the provided experience. We... More 

Pleasant Hill, Iowa
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in a odd location; down a road that seems to go nowhere and behind a strip mall. The parking lot is very tight and not very well lit. The entrance area and lobby are in need of updating! It seemed old, dirty and tired. Our room was clean and more updated. The room didn't have any ports... More 

Helpful?
Thank happyIAcruiser
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

We appreciate you sharing your experience at our hotel. I am sorry to hear your first impression was negatively impacted by our lobby and entrance. I apologize for not having USB or other ports available for charging your devices. In addition, we definitely want to make sure shower curtains are the proper length. Our staff will continue to improve our... More 

Charlotte, North Carolina
2 reviews
1 of 5 stars Reviewed 3 weeks ago

This is a motel, not a hotel, in every single aspect. The ONLY thing that was missing was an hourly rate for the stay rather than a nightly fee. From the overloaded trash can in the lobby entrance to the shredded carpet in the room doorway...to left over food in the room refrigerator, (open container of spoiled yogurt comptete with... More 

Helpful?
Thank HarperKelly1225
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 22, 2016 via mobile

Perfectly comfortable bed/room after a long day of travel. Very pleasant staff (Thanks LaShondra!). Convenient location. Good coffee moving in down the street. Pet friendly. Quiet night! We will be back!

Helpful?
Thank Bella B
Drew D, Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you so much for choosing to stay with us. I am glad to hear that our hotel was comfortable and convenient for your needs. I will share your comments with our staff, especially Lashawnda, so they know what a great job they've done. We hope to see you again. More 

Champaign-Urbana, Illinois
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 1, 2016

This is your basic Marriott property. Free breakfast/wifi and good service from the front desk. The very large Independence Mall is across the street. Great access to the interstates. You are only 10 minutes away from the major sports venues and any type of chain restaurants are located nearby.

Helpful?
Thank OneLeggedSpeedo
Drew D, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for choosing to stay at our hotel. I am glad to hear you were able to take advantage of the nearby area and enjoyed your stay with us. I will share your comments with our staff and continue to encourage excellent service. We appreciate the time you took to let us know about your stay. More 

Imperial, Missouri
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 30, 2016 via mobile

I was in town for a concert and we stayed here afterwards. Friendly staff up front. Comfy beds. Great free breakfast that included hot items. Pretty easy to get in and out of too. The only issue I had was with the hvac system. I'm used to having a fan on all night long at home for noise, but also... More 

Helpful?
Thank Aaron B
Drew D, General Manager at Fairfield Inn Kansas City Independence, responded to this review

We appreciate your feedback about your stay with us. I apologize for the disruption caused by the AC unit during your stay. Our AC units are designed to reach and certain temperature then turn on or off to maintain that temperature. We do offer fans if guests request them and most of the AC units have a "Constant Fan" mode.... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

My Husband and I travel for work together, on this work trip we are driving from the west to the east coast. We arrived late at the hotel last night and received such a warm welcome from Karie ! Often times nighttime front desk staff are cordial at best but she was so friendly and helpful it really made an... More 

Helpful?
Thank CocoNine
Drew D, General Manager at Fairfield Inn Kansas City Independence, responded to this review

Thank you for telling us about your experience during your stay with us. I am glad to hear Karie was able to welcome you so warmly to our hotel. It sounds like you had a long trip, and I will let our staff know about the impact they made on your trip. Thank you for choosing to stay with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn Kansas City Independence

Address: 18700 E 37th Ter S, Independence, MO 64057-2302
Location: United States > Missouri > Independence
Price Range: $112 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Kansas City Independence 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Independence
Fairfield Independence
Independence Fairfield Inn
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