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Quality Inn & Suites Kansas City I-70 East

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Quality Inn & Suites Kansas City I-70 East
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181 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Saint Louis, Missouri
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed there for two nights. After reading reviews from other hotels in the immediate area, we found this one to have the better comments. I was disappointed that the hot tub was out of order and obviously had been for some time guessing by the worn out sign on the counter. Once you opened the door, it smelled great.... More 

Helpful?
Thank MAPACKERBACKER
Management response:

Dear Guest, Thank you for responding we are pleased that you enjoyed your stay. We have trained our employees very well they do a great job and it is very nice that you noticed there hard work. We are pleased you like the dippen dots machine as well always something nice for the guest. We look forward to seeing you... More 

Olathe, Kansas
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We waited several minutes to check in while all three front desk persons were assisting one couple checking in. The lady that helped us was nice, but seemed frazzled. Upon receiving our room cards we went to the exterior entrance we were told our room was off of, we could not get the exterior door to open, it was stuck... More 

Helpful?
Thank Dunnoaname
2 reviews
1 of 5 stars Reviewed August 25, 2016 via mobile

There's really nothing they're doing right here. Basically every square inch of this building needs maintenance. Nothing in the fitness room works, the pool is disgusting, there's black mold all over the ceiling in the shower, the filter in the a/c unit is absolutely filthy. I don't know the cost because my company pays for my travel expenses but I... More 

Helpful?
Thank David H
Mankato, Minnesota
1 review
1 of 5 stars Reviewed August 22, 2016

The room and hallways smelled like Mold and very stuffy we had to keep the air-conditioner and the bathroom fan on at all times. The shower looked like it had mold around the seems my wife and I didn't take a shower because of this. The bathroom hot water took about 5 minutes to get hot. the wallpaper was peeling... More 

Helpful?
Thank jon t
Joplin, Missouri
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 21, 2016 via mobile

Stayed there after a Royals game. Close to the stadium. Very affordable. We booked on Priceline. Could tell hotel was remodeling as the fancy bathroom sink didn't really go together with the creepy red carpeting. They had some aesthetic issues clearly happening and reading other reviews it shows they are under new ownership. No biggie. Staff was nice! Bed comfortable.... More 

Helpful?
Thank Kristi H
Melbourne, FL, USA
Level Contributor
201 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed August 1, 2016

The staff was very nice and they've updated the hotel. They list so many amenities but the place itself is old. Terrible bathroom with no real updates. Good WiFi but they list so many tv channels but they don't deliver. Still, a good bed and lean room and nice linens for a good price. I won't go back to the... More 

Helpful?
Thank Jo-Ellen A
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey we great appreciate your feedback and comments any suggestions that you may have will be helpful. We are currently under new ownership and we are remodeling it may take a while. We would like to invite you back in the future when we are finished so that you may see the... More 

Wichita KS
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed August 1, 2016

My husband booked before checking TripAdvisor and after reading reviews thought about rebooking, but we thought, what the heck, the price is good and it's just for a night. The reviews run pretty true to form. When you first pull in the front entrance it is clean and there's a nice water feature. The girls at the front desk were... More 

Helpful?
Thank Sarvin4
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey. we do appreciate your feedback and comments. We are under new ownership and would like our guest to know that we are updating and remodeling and this will take a little time, we do apologize for the inconvenience and hope that when we are done that you come back and give... More 

Ventura, California
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 1, 2016

Booked a room on line through Choice hotels website using accrued points plus additional fee. Reserved a king suite, pet, no smoking room, microwave, fridge etc. When we got there we were given a "pet room" the only one left staff said. A smoking room that reaked of smoke and mildew. Had to use my inhaler to breath. The front... More 

Helpful?
Thank Barbara G
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey we do apologize in regards to the fact that you got a pet room, we do apologize for that. We are pleased that our staff was friendly. I looked into it and the room you reserved was not a suite room I apologize for that however our rooms that are not... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 29, 2016 via mobile

The front desk people were nice and helpful, the bed comfortable. The bathroom smelled and the fitness room was a joke. Not the worst place, but not the best. The breakfast was good in the morning and can walk to fast food and a gas station.

Helpful?
Thank Cindy F
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to our survey, we apologize in regards to our fitness room, we are currently under new ownership and I will bring this to the owners attention. We are pleased that the staff was friendly and nice and we are glad you enjoyed the breakfast. Thank you FDM Connie More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 27, 2016

Stayed here a couple of different times. Easy and quick check in. Pool was a necessity for my daughter. Great breakfast. Clean rooms. Friendly staff. Easy to find your way to I-70 with plenty to do in the area.

Helpful?
Thank Angie B
jucunda l, Front Office Manager at Quality Inn & Suites Kansas City I-70 East, responded to this review

Dear Guest, Thank you for responding to ur survey we are pleased that you enjoyed your stay and the pool . We look forward to seeing you in the future. Thank you FDM Connie More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The hotel is located right on I-70, 4 miles from the Kansas City Chiefs-Arrowhead Stadium. Also near to the Kansas City Royals MLB-Kauffman Stadium and the Riverboat Casinos. Just minutes from the Gateway to Independence, Missouri. Steps from major activities and events in the area, a superb East Kansas City location. Complimentary daily hot breakfast included in room rate, free WIFI in all rooms, plenty of free, onsite parking and easy access to nearby freeways. ... more   less 

Additional Information about Quality Inn & Suites Kansas City I-70 East

Address: 4200 S Noland Rd, Independence, MO 64055-4739 (Formerly Regency Inn)
Location: United States > Missouri > Independence
Price Range: $67 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Kansas City I-70 East 2.5*
Number of rooms: 87
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Also Known As:
Quality Hotel Independence
Quality Inn And Suites
Quality Inn Independence
Independence Quality Inn
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