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Quality Inn & Suites Kansas City I-70 East

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Traveler (43)
Room & Suite (53)
Dining (9)
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Overview
  • Excellent18%
  • Very good17%
  • Average28%
  • Poor19%
  • Terrible18%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Fitness center
2 Star Hotel
All hotel details
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Reviews (212)
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All reviewsbeds were very comfortablekansas cityyogurtstaff was friendlymo
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1 - 5 of 211 reviews
Reviewed May 12, 2018 via mobile

Stay anywhere else! There was hair on the bathroom floor, a towel tacked to the ceiling covering smoke detector, sheets felt like sand paper, there was something sticky next to the bed on the floor, and drain leaked in sink!More

Thank Sarah R
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded May 14, 2018

Dear Sarah R, Thank you for sharing your experience, and we are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This is certainly not the kind of experience we would like...More

Reviewed May 8, 2018 via mobile

I’ll begin by saying that this hotel looks beautiful as you enter your he parking lot. Unfortunately, it stops there. Upon entering there is a musty odor. The check-in process was pretty quick and easy despite the desk clerk refusing to give me the corporate...More

Thank JD S
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded May 11, 2018

JD S, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We are sorry to hear that the pool wasn't taken care of during your visit. This is not typical for us and we...More

Reviewed March 20, 2018 via mobile

I’m giving this a “two” rating because the people who worked there really seemed to try. Other than that, our experience was bad. First, the exterior is dirty, broken down, not great at all. Trash, puddles, pot holes, broken parts of the buildings, falling gutters,...More

Thank mommyoutnumbered
Response from Tina M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded March 21, 2018

I am so sorry to hear about the situation that you experienced during your recent stay with us. Know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate...More

Reviewed March 1, 2018

Wanted to try something different. This location was further out form KC than I have used in the past. Plenty of space and parking. The rooms were nice. With all the new LED lighting in the halls, it was really bright. Comfortable beds. The breakfast...More

Thank Norman C
Response from Tina M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded March 5, 2018

Dear Norman C, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitalityof Quality Inn & Suites Kansas City I-70 East Hotel. We are all pleased to learn we were able to make you feel comfortable and that our...More

Reviewed January 22, 2018

This hotel was clean and comfortable. It is close to Arrowhead which is why we were there. The staff was friendly . The breakfast was decent with eggs,cereal, serve yourself waffles , and fruit. I would stay here again .

Thank Michelle H
Response from Tina M, Guest Relations Manager at Quality Inn & Suites Kansas City I-70 EastResponded January 25, 2018

We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and breakfast. We hope that you will return at a future date to be impressed by the improvements we have made.

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About
Amenities
Top amenities
Free Parking
Pool
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Business Center with Internet Access
Laundry Service
Banquet Room
Things to do
Pool
Spa
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$72 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
$72 - $121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveler (43)
Room & Suite (53)
Dining (9)
Pool & Beach (9)
Business Center & Event Rooms (6)
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Room Tips
"Went to the back area away from the highway. There was no noise problem"
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"They all seemed worn out."
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"Do not stay here!"
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"Turn around don’t stay"
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