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Holiday Inn Express and Suites Independence

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Traveler (28)
Room & Suite (34)
Dining (4)
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Overview
  • Excellent74%
  • Very good18%
  • Average4%
  • Poor2%
  • Terrible2%
Travelers talk about
“hi express”(10 reviews)
“front desk”(57 reviews)
“priority mail”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express and Suites Independence
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express and Suites Independence
Special Offer: Book Direct and Save
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (419)
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419 results
Traveler rating
303
76
17
11
12
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Time of year
LanguageEnglish
303
76
17
11
12
Show reviews that mention
All reviewshi expressfront deskpriority mailthe maintenance mankansas citythe breakfast areawithin walking distancethe entire staffa great staypancake machinethe young ladynext morningthe rooms were nicewe've stayedgreat customer servicestaff was friendlywould highly recommend this hotel
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1 - 5 of 419 reviews
Reviewed 2 days ago

Everything was brand new, the girl at the front desk helped me get the best price. Right off I-70, lots of new eating establishments near by, (by car). Room was bright and spacious, large tv, wardrobe with floor safe. Nice computer desk, with plenty of...More

1  Thank Sandy L
Hotel's Favorite
Reviewed December 26, 2017 via mobile

Had a great stay here at one of the large one bedroom suites. Normally stay at big city five star hotels and was not sure what to expect. It was great very clean and friendly staff over Christmas weekend. Good breakfast lots of snacks and...More

Thank Jimmy C
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded December 27, 2017

Hello Jimmy C, Thank you for taking the time to give the hotel a review. We're so glad you had a wonderful stay and we were able to spend Christmas with each other. Thanks again for staying with us and we look forward to seeing...More

Reviewed 1 week ago

I was stopping in for a relaxing night during a grueling road trip. After a night where I felt completely rejuvenated by the comfort and cleanliness of the room, I went on my way. It was not until Arkansas that I realized I had left...More

1  Thank Ted D
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 1 week ago

Hello Ted D, Thank you for taking the time to give the hotel a review. We have an awesome Lost and Found program at this hotel thanks to Scott, and we were glad he recovered your computer. Thanks again for staying with us and we...More

Reviewed 2 weeks ago via mobile

The Independence, MO Holiday Inn Express is definitely the most friendly and accommodating we have stayed in. The check in staff, breakfast attendant, and especially Scott, the maintenance supervisor, were awesome. I had left a flat iron behind and he made sure that it was...More

1  Thank rchenry76
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 2 weeks ago

Hello rchenry, Thank you for taking the time to give the hotel a review. We appreciate your wonderful feedback on the staff. We have an awesome Lost and Found program at this hotel thanks to Scott, and we were glad he recovered your items. Thanks...More

Reviewed 2 weeks ago via mobile

I am horrible for waiting so long to review this hotel. The hotel was clean and well kept, the rooms were nice and modern, very clean...but what made our 4 day stay here was the staff!!! Scott (maintainace) and Mariah (breakfast) were above and beyond...More

Thank Kristin S
Response from Deanna K, Manager at Holiday Inn Express and Suites IndependenceResponded 2 weeks ago

Hello Kristin S, Thank you for taking the time to give the hotel a review. We love hearing guest feedback, especially when it's so positive. We're so glad you had the chance to meet Mariah and Scott! They are the best of the best when...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Conference Facilities
Room amenities
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$122 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$122 - $185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (28)
Room & Suite (34)
Dining (4)
Pool & Beach (2)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Kingskid238
May 5, 2017|
Answer
Response from scott j | Property representative |
Hi Kings kid 2 we are a 91 room property and 27 of those rooms have a couch with a pull out bed . please feel free to call the hotel for any additional information you may need . Hope to see you soon.
0
Votes
HBennettMO
February 2, 2017|
Answer
Response from scott j | Property representative |
Depending on the time of year , we maintain the temperature of our saltwater pool between the temperatures of 78 and 82 degrees. Currently our pool is closed as the hotel is undergoing some wonderful improvements, please... More
1
Vote
Kelyly
April 3, 2016|
Answer
Response from Josh D | Property representative |
Hello Kelyly, We do have hair dryers in every room.
0
Votes
Room Tips
"Spacious and quite large."
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"Ask the front desk about any needs/concerns, they are very helpful."
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"King rooms have a lot of room"
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"Great guest service!"
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