Ossotel
Jalan Padma Utara Legian, Bali, Legian 80361 Indonesia
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Room & Suite (300)
Dining (126)
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About
#18 of 129 hotels in Legian
Location
4.5
Cleanliness
4.7
Service
4.8
Value
4.6
Travelers' Choice
Ossotel is organic in its conception and operation. Stylish but not pretentious. We are modern, we like simple pleasures and design that works. The modern tropical design fuses simplicity and functionality, from the architecture to our tailored service showcasing a new breed of Balinese hospitality. Ossotel sits right in the centre of the iconic Padma Legian beach neighbourhood, a stone's throw from the ocean and a short walk to the Island's bars, restaurants, and vibrant club scene.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children's television networks
Kids pool
Airport transportation
24-hour security
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Highchairs available
Shuttle bus service
Taxi service
Concierge
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Umbrella
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Indonesian
Location
100Great for walkers
Grade: 100 out of 100
71Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
Jalan Padma Utara Legian, Bali, Legian 80361 Indonesia
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1564Reviews84Q+A100Room tips
Reviews
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To be truthful, this was the worst accommodation we had on our over 3-week stay in Bali. A third-floor room about 100 metres from the elevator - a long way considering we booked several months earlier. And the room was small and ordinary. Just a letdown after some great places at similar cost. Was close to the beach though. Breakfast was quite good as were several dinners and lunches. Just not Bali-type accommodation. However, all the staff were excellent, especially the front desk and restaurant.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded Aug 3, 2023
Dear lauries918, Thank you for taking the time to share your feedback about your recent stay at Ossotel. We sincerely apologize for any inconvenience you experienced during your visit. We always strive to provide our guests with a memorable and pleasant experience, and it is disheartening to hear that we fell short of your expectations. On a brighter note, we are pleased to hear that you enjoyed the culinary offerings at our restaurant. It's great to know that our breakfast and dinner options were to your liking, and we are delighted that the staff, especially our front desk and restaurant teams, provided you with excellent service throughout your stay. We take pride in our dedicated and friendly staff, and we will pass on your kind words to them. Once again, we apologize for any shortcomings you experienced during your stay. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, great hotel, caring staff. A special thank you to Dekni, who went above and beyond helping us solve a serious problem that could have potentially ruined our holiday. Ossotel should be proud to have this staff member on their team.
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded Aug 3, 2023
Dear 844cherylo, Thank you for taking the time to share your wonderful feedback about your recent stay at Ossotel. We are delighted to hear that you had a fantastic experience and enjoyed our prime location and exceptional staff. It warms our hearts to know that our team, especially Dekni, left a lasting impression on you. We strive to provide personalized and caring service to all our guests, and it is delightful to learn that they went above and beyond to assist you during your stay. We sincerely appreciate your generous praise and your recommendation. It would be our utmost pleasure to welcome you back in the future, and we look forward to creating more memorable moments for you. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel with swim up room, many generous extra toiletries in the room, lovely bed and linen. Very small space to hang clothes and more coat hangers needed. Staff are lovely, breakfast menu very good but service is generally slow considering the amount of staff. Great location with a path to the beach. Made Bije taxi driver is amazing! We used him from this hotel for day trips , airport transfers and bookings, highly recommended, funny guy and informative.Find him on Facebook.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Not much sun around the pool, ask for a quiet room, it’s nearer to the beach back door.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded Jul 9, 2023
Dear davidjohnwray, Thank you for taking the time to share your feedback. We greatly appreciate your positive comments and are delighted to hear that you enjoyed your recent stay at Ossotel. It's wonderful to know that our staff left a positive impression on you and that you found our breakfast menu to be very good. We appreciate your suggestion regarding the availability of more coat hangers and the limited space for hanging clothes. Your feedback helps us identify areas for improvement, and we will certainly take it into consideration to enhance our guests' experience in the future. We apologize for any inconvenience caused by the service speed during your stay. Your comment regarding this matter is valuable to us, and we will review our operations to ensure a more efficient service for our guests in the future. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bed & pillows were so comfortable. Rooms are clean and modern. Romeos Restaurant has nice food. Close walk to the beach, shopping and spas. Excellent value for money. Pool water was cool and refreshing.
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Date of stay: June 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The pool doesn’t get much sun, it’s great to stay cool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded Jun 18, 2023
Dear 661anital, Thank you so much for your fantastic review. We're delighted to hear that you enjoyed our great location near the beach and found our bed and pillows to be incredibly comfortable. We take pride in maintaining clean and modern rooms for our guests' utmost satisfaction. It's wonderful to know that you had a delightful dining experience at Romeos Restaurant, and we're glad our proximity to the beach, shopping, and spas added to your convenience. We strive to provide excellent value for money, and your kind words mean a lot to us. We hope you had a refreshing time in our pool as well. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Gorgeous hotel with amazing service, really friendly and attentive staff. The rooms are spacious and stylish with all of the amenities you need. The bed and pillows are super comfy, we had a great sleep every night! The pool is lovely, it’s not really in the sun so we didn’t stay there much as we love to sun bathe but it’s refreshing after a hot day! The breakfast is 65k each including a tea or coffee which is a really good price, we loved the croissant with bacon and eggs. We didn’t try out the evening menu or bar but it looked good and there was live music etc. The location is amazing, a few mins walk from a lovely beach where you can get cheap sun loungers at only 100k for 2 for the whole day. There are loads of shops, bars and restaurants around. You must visit Sinaloa - a Mexican restaurant down the road that we visited on the first night, the most amazing food and cocktails at really good price. Overall we loved our stay here and were sad to move on. It’s a great location to visit legian, Seminyak or kuta, with canguu not being far either. The service/staff were exceptional and we would definitely come here again!…
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded Jun 18, 2023
Dear Ellie00447, Thank you so much for taking the time to share your amazing experience. We are delighted to hear that you had a fantastic stay and enjoyed our facilities, rooms, and amenities. Our team is dedicated to providing friendly and attentive service, so we're delighted that their efforts made your stay even more enjoyable. We're glad you enjoyed our breakfast offerings and found them to be reasonably priced. We hope you get the chance to explore our evening menu and bar during your next visit. Also, thank you for highlighting our exceptional location, with close proximity to the beach and various entertainment options. Your recommendation is greatly appreciated. We truly value your kind words and are honored to have exceeded your expectations. Thank you once again for your wonderful review, and look forward to welcoming you back soon. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love the friendliness of the staff, love the location with the back alley onto the beach, the pool access rooms are the best, awesome cocktails in Romeo's, great service, from Circle K, to cofee shops, post office, restaurants and more. Will always come back.
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Date of stay: January 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded Jun 18, 2023
Dear suzieo284, Thank you so much for taking the time to share your wonderful review. We are delighted to hear that you had such a fantastic experience at our establishment. We couldn't agree more about the fantastic location. It's great to know that you enjoyed the pool access rooms and found them to be the best. We'll be sure to pass along your compliments to our staff members who made your stay memorable. We're also delighted that you had the opportunity to try our awesome cocktails at Romeos and found the service to be excellent. Thank you once again for your kind words, and we look forward to welcoming you back on your future visits. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you value service, the quiet and cleanliness, this is the place to be. We’ve been booking here since 2016 and every time we go to Bali, we always look for new places to discover but just end up staying here! Honestly, no place has really compared in service and value! It’s nice to be greeted by the same staff who warmly welcome us and make us feel like VIPs each and every time. The rooms are quite clean and comfortable and the lovely housekeeping staff comes by almost every other day. Fluffy bed, no-frills modern bathroom, mini fridge, cable tv, wardrobe, strong airconditioning, and balcony / sundeck with view of the pool. What more can you need? Breakfast is not something to write home about and there is little to no amenities other than the gorgeous pool but for a hotel room of this price, it’s rather decent. When we were back just a few months ago, the internet connection has been quite poor all three weeks we were there sadly. As we were working remotely, this was an issue to us but it seemed quite the same everywhere else at the time. Even nearby cafes’ internet speed was intermittent as well and i reckon it was due to Bali just having reopened and busy. It’s no big deal if you’re not here working remotely like us and happy to unwind with no need for consistent fast internet to check in with work all day. There is a Circle K and chemist nearby and a quick two-minute walk to the beach. A further stroll will take you to awesome restaurants like Zanzibar and Sinaloa. Very good location however the service really outshines it all! A special mention to the wonderful housekeeping staff who are absolute legends. You could request a clothes rack or quick room tidy and they’d be at your door in five minutes, with a warm smile and this has never changed. Please treat them kindly. The pool is accessible right from your room if you are on the ground floor and if you like the quiet, you will mostly have the pool to yourself most days as it’s almost always empty. After it was shut during lockdown, the outdoor area has needed a bit of maintenance but i’m sure it’s well underway by now. We’ve had no issues with noise other than the typical expected tourists shuffling briefly in the halls and Bali buzzing in the background when the sliding doors are open but it wasn’t loud at all. I always suggest Ossotel to anyone coming here as it’s been consistently great for us despite staying for weeks on end. This place is always like coming home for us and we can’t recommend it enough! Can’t wait to come back in July!…
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Date of stay: September 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: There is a back entry to the beach using the keycard
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded May 24, 2023
Dear AbiwithanE, Thank you so much for your amazing review and your continued support of our hotel! We are delighted to hear that you had a fantastic experience and consider our place your home away from home. Your kind words about our service, quiet atmosphere, and cleanliness mean a lot to us. We appreciate your understanding regarding the breakfast and amenities, and we're glad that the price and value of the room still met your expectations. We apologize for any inconvenience caused by the internet connection during your stay. As you mentioned, it was a common issue around that time, but we're continuously working on improving the situation. We're delighted to hear that you enjoyed the convenient location, nearby facilities, and the peacefulness of our pool area. Our housekeeping staff will be thrilled to know that they made your stay special, and we'll make sure to pass on your kind words to them. Thank you for recommending Ossotel to others, and we can't wait to welcome you back in July! Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Hotel is clean, well located and great staff. We spent 11 nights here, and it was great. The room is a good size, bed is very comfortable. Linen and towels were white. Shower was kept clean, no mouldy smell. Balcony was good for sitting outside, also drying pool towels on. Aircon worked well. The Hotel has a lift, and a ramp down to the pool area. Food At restaurant was reasonable. Would definitely recommend, and we will return. Book direct, as price is better.
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded May 24, 2023
Dear fanbelt62, Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic 11-night stay with us. We’d like to express our gratitude for your compliments on our facilities and services. Our team takes great pride in maintaining a clean environment, and we're glad you appreciated our efforts. We appreciate your recommendation and look forward to welcoming you back in the future. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was hard work... Booked with included breakfast... Confirmation didn't include breakfast and hotel wouldn't honour it or allow us to cancel booking. Arrived early 11am and said we can access room soon... Waited an hour then told check in at 2.... We went for walk and returned 3pm. Tried to pay for late check out but they couldn't confirm until next day... Next day we asked again and told not possible... Everything we thought was a reasonable request was met with a negative... Many guests arrange for eskies of Bintang bottles to be delivered to swim out rooms... Spend all day day in pool drinking and smoking in pool.... Not good serenity if you want to chill on a pool access room . We moved to a better / friendlier hotel which included breakfast just up the road for next 3 days.…
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Date of stay: April 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded May 24, 2023
Dear Aussiedragon, Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. We apologize for the inconvenience you faced regarding the breakfast inclusion and the delay in accessing your room. We understand the frustration caused by the limitations on late check-out and the inability to fulfill some of your requests. We strive to provide a positive experience for all our guests, and we regret that we fell short on this occasion. We appreciate your feedback and will take it into consideration to improve our services and communication in the future. We value your patronage and would like to regain your trust. If you would be willing to give us another chance in the future, we would be delighted to make it up to you. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spent the first 2 nights in Bali here adjusting to the time change. Close to the beach. Excellent customer service and employees. Breakfast included was clutch and delish. Great happy hour too st their restaurant Romeos. Would go back next trip to Bali.
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Date of stay: April 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Surya Cahyadi, Sales at Ossotel
Responded May 24, 2023
Dear Lanieburd, Thank you so much for taking the time to share your experience. We truly appreciate your kind words and are delighted to hear that you enjoyed your stay at Ossotel. Our location near the beach and the excellent customer service provided by our dedicated team are indeed some of the highlights we take pride in. We're glad you enjoyed breakfast and found it delicious. And of course, our happy hour at Romeos is always a hit! We can't wait to welcome you back on your next trip to Bali. Best regards, Surya
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Legian area.
PRICE RANGE
$51 - $88 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictLegian
NUMBER OF ROOMS
66
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Claim Your ListingOSSOTEL $57 ($̶8̶7̶) - Updated 2023 Prices & Hotel Reviews - Bali/Legian
Frequently Asked Questions about Ossotel
Which popular attractions are close to Ossotel?
Nearby attractions include Jalan Legian (0.3 miles), Uncles Beach Bar (0.2 miles), and Hans Collection Leather Fashion & Tailor (0.1 miles).
What are some of the property amenities at Ossotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Ossotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ossotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Ossotel?
Conveniently located restaurants include DONBIU, Tenkai Japanese Nikkei Restaurant, and The Coffee Club - Legian.
Are there opportunities to exercise at Ossotel?
Yes, guests have access to a pool during their stay.
Does Ossotel have an airport shuttle?
Yes, Ossotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Ossotel have airport transportation?
Yes, Ossotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ossotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Ossotel?
The staff speaks multiple languages, including English and Indonesian.