2 bed apartment. Very spacious, good amount of seating. Use of all facilities excellent. Gym, pools, restaurants, etc . Amazing. Clean pools, clean facilities all round.staff friendly and always helpful. One negative to point out is the slip hazards around pool. Very dangerous. Take care , walk slow
We were delighted with out stay. The 2 bedroom apartment was huge, plenty of room for the kids to run around. Staff always greeted us with a smile and the fact we could use the hotel facilities was great. Excellent location, right on the beach and many restaurants within the few meters of your front door. Will definitely be back.
is a nice vacation for my family, the hotel facility is nice, we are enjoying. location of the hotel is good convenient enough, next to the seaside, food stall, shopping street, mini mart. Although outside the hotel is lively but inside the hotel is a very peaceful place.
The furniture in the room is a bit outdated but still looks OK. Location is perfect, easy access to Legian beach. Cooking equipment is complete, quiet environment, large swimming pools. Easy access to another places, such as Sunset Road, gift shops, attractions such as Upside Down, World of Magic, DMZ. We stayed for 5 nights, my son loves it so much.
Chances are you’ve looked at club Bali family suites because they’re description says it’s great for families, that they have pools and kids club and the beach and playgrounds and beautiful gardens? Well, if that’s what you’re expecting DO NOT book here. Because all of those facilities are part of a different motel which club Bali guests have access too. It’s all a very deceiving marketing ploy and it sucks! This isn’t our first rodeo in Bali; we’ve come to know what to expect and love from a motel and the staff and this disappoints in every regard Every motel we’ve stayed at in Bali we have been greeted wit such enthusiasm, cold drinks and cold towels. Not here. No, not at all. We were treated almost as if we were an inconvenience. Now we travelled as a family group of 4 adults and 2 kids (including an infant) and were really looking forward to the Bali hospitality. At check in we asked about changing one room to be a 2 bedroom which they were most unhappy about and quoted us a price that exceed the price advertised right there in reception! We didn’t move rooms despite showing them they were overcharging us. They actually told us we were wrong and can’t understand the price. So we eventually head up to the room in the oldest lift I’ve ever been in. It stunk like dense old air. Not a good start The room. The room was as pictured; lounge/dining area, a small hall with a bathroom off to the side and the bedroom at the end. Exactly as we expected. What we didn’t expect however was the smell. Mildew, old, dirty air con smell. In both rooms. Coincidentally, both air cons broke on the first night. With both our kids crying in the now 38 degree room, wanting to go to bed for the night after a big day of travel we awaited the hotel to advise what we should do. 4 phone calls to reception and 2 visits to reception later we finally had a maintenance man in one room to repair the aircon. He used our table as a ladder (which was not cleaned afterwards) and came and went 3 times and eventually (to the tunes of our exhausted kids crying close to the middle of the night) or air con was fixed. Room 2 got fixed the next day (it needed re-gassing). The whole place is so dated. The showers are shower over bath. Not amazing deep plunge baths like you might expect from many of the photos. Now let’s get to outside. You’re expecting pools and restaurant and playground and stunning gardens right? Well you get them but You must first leave your motel and walk up a long driveway and enter an entirely different resort. Club Bali has their accomodation buildings and that’s all. They actually have NONE of their own extra amenities. It’s so dull and lifeless. Minimal gardens at club Bali. All the beautiful stuff you’re seeing in the photos is from the other resort. Wifi. Wifi is the only thing I can comment on positively. It works fast and well. You have to reconnect often (if you lock your phone or don’t use it for a bit it cuts off) but that’s ok. It’s otherwise good internet. The manager, if you’re unlucky enough to even meet him is unhelpful and unkind. Slightly arrogant and NEVER available. Told us on multiple occasions that the hotel does have all those facilities because we can access them. We can access the convenience store accross from the hotel; does not mean the hotel has it. They need to change their wording to say “guest of club Bali can access all the facilities of jayakarta resort because we have none of our own to offer” Anyways, be warned. Read the reviews and more importantly read the reply from the manager on the negative comments. Consider what you want from a resort as there are a million other resorts that actually have their own facilities and will offer the traditional Bali hospitality which is what makes Bali so amazing.…