We stayed 3 nights in the Family Suite. Spacious and clean. Children enjoyed the Pool and the breakfast Buffet. very central in Kuta. Not to far from shopping area, Beachwalk and Legian/Kuta Beach. Staff always helpful and very friendly.
This hotel is located in favourite site of Bali, Kuta. It is very close to the beach (only walk for 10 minutes). I Was staying in the deluxe room with my small family (2 boys ). The room is spacious enough, and they provide wide additional sofa so my kids could sleep there. But for the best experience, we suggest to book family suite. The pool is clean, they arrange sandy playground close to the pool and resto so we feel like eating on the beach. The only thins that we regret is they don't have pool towel at the time we were swimmimg, and the pool staff did not make any effort to provide them. Overal it is worth it if you have low budget on hotel but still want to live around Kuta area.
Was looking forward to our stay here that family recommended. We got taken to our room and it was terrible! Mice poo on the floor in afew places including the sofa/lounge were our toddler was going to be sleeping .. that also had white stains on it! balcony door wouldn't lock. We booked this hotel atleat 8months in advance so you think the room would of been clean Atleast. I went to the lobby and complained straight away asking to please be changed rooms... i got told to go back to our room and wait. They were not sure if any other rooms were available so they would call me to let us know. 30mins later a nice gentleman come to help move our bags to the otherside of the hotel in into a much nicer room, We still had mice poop in the room but it was much cleaner. Food and drinks are abit pricey. The wooden decking around the pool needs replacing had to be careful were you stepped! Breakfast was was nice lots of selections! Staff always said hello. …
Staffs are very kind, nice and easy to contact & respond fast. I arrived hotel early but they helped me to check in. Room is small but clean and has cozy balcony. Pool also clean and I'd like to stay on 1st floor(Pool access) next. It's little bit far If you walk to kuta beach, recommend to take public transportation or motor bike. Very Reasonable price (actually cheap) and I can pay more for this hotel. I stayed here for 2 weeks and there was Nyepi day during stay, they provided buffet and all-day movie on specific TV channel. Buffet was over priced but on nyepi day, there's no option. And you can use pool on Nyepi day.
I booked this hotel for my First anniversary but did not travel because of corona virus .Informed hotel 5 days prior to cancel the booking and provide full refund .Hotel denied to refund and did not reply . I would never recommend this hotel to anyone .BOOK AT YOUR OWN RISK . Hotel don't care about you at all even they are aware about the situation still they don't care .I will never book this hotel again in my life.
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