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Traveler (35)
Room & Suite (19)
Pool & Beach (13)
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Overview
  • Excellent21%
  • Very good39%
  • Average28%
  • Poor6%
  • Terrible6%
Travelers talk about
“living room”(8 reviews)
“dim sum inc”(2 reviews)
“bath mat”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (142)
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123 results
Traveler rating
27
45
33
9
9
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Time of year
LanguageEnglish
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27
45
33
9
9
Show reviews that mention
All reviewsliving roomdim sum incbath matmini martsmall kitchenacross the roadfriendly hotelsunset roadbottom floorpool accesssecurity staffstayed here for nightsfamily roommin walkthe hustle and bustlewelcome drinktaxi
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1 - 5 of 123 reviews
Reviewed 1 week ago

Hotel need professional touch. Rooms are clean,beds are comfortable.Staff courteous and hospitable.breakfast and food & beverage services need a huge boost.A potential hotel in a busy area.I met the GM and she is doing her best.Plenty of room for improvement.

Thank Keerthi W
Reviewed May 6, 2018 via mobile

Lovely big room, 3 big swimming pools, nice location, price worthy. Just a mile away from seminyak and legian, you can walk around 15 minutes to get there. Maybe the minus point is there are no smoking room, we have to go outside our room...More

Thank nicoeduard
Reviewed March 26, 2018

Room was very smelly, very old type bathroom and not cleaned properly. We got two TVs in out two bedroom apartment but only with one TV remote, Requested the second one but never got it. All Bed sheets and towels got plenty of stains. Body...More

Thank Kusal P
Response from GrandKutaHotel, Front Office Manager at Grand KutaResponded April 5, 2018

Dear Kusal P, Thank you for sharing your feedback to Grand Kuta Hotel & Residence. Please apologize should there is any point that failed to meet your expectation. Thank you for your concern so we can investigate with the team here and ensure whether the...More

Reviewed March 17, 2018

The friendly staff as usual. The bed is comfy, but the pillows are simply flat. Room is fine since we only return to shower and sleep. Inconsiderate, loud guests who put food into their mouths using the common food-thongs, spitting at the restaurant and walking...More

Thank PearlySim
Response from GrandKutaHotel, Front Office Manager at Grand KutaResponded April 6, 2018

Dear PearlySim, Thank you very much for sharing your stay experience at Grand Kuta Hotel & Residence. We really appreciate both positive and negative review. Regret to hear that there are few things during your stay which failed to meet your expectation, thank you for...More

Reviewed February 19, 2018 via mobile

Stayed here for 4 nights in Feb. Airport pickup for only about AUD$16 which is much cheaper than a taxi in traffic. Lobby looks nice and modern but the rooms are older. However, even though they are older, they were very clean and water was...More

Thank Jara L
Response from GrandKutaHotel, Front Office Manager at Grand KutaResponded April 6, 2018

Dear Jara L, Thank you for staying with us during your recent trip to Bali, and really appreciate your effort for taking the time to share this review. We are very pleased to know that you enjoyed the overall staying experience. Rest assured we have...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Shuttle Bus Service
Airport Transportation
Concierge
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Spa
Details
Price range
$26 - $64 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available
Details
Price range
$26 - $64 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available
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Traveler (35)
Room & Suite (19)
Pool & Beach (13)
Dining (11)
Business Center & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Maryatul Q
May 22, 2018|
AnswerShow all 3 answers
Response from Tania T | Reviewed this property |
No, I have a different surname and have never been asked for a marriage cert.
1
Vote
Nesya D
March 15, 2018|
AnswerShow all 3 answers
Response from Hayley D | Reviewed this property |
My son is 7 and he was fine in the pool. He is a good swimmer. It depends on the age of the child. The pools are all the same depth.
0
Votes
JillyCanvey
June 7, 2017|
Answer
Response from Willem_Christin... B | Reviewed this property |
As 81/83 years old senior-backpackers, we walked every day from Grand Kuta to supermarkets, restaurants en the beach area. Otherwise, there is plenty of transport. Last but not least, the pools from the hotel are nice places... More
0
Votes
Room Tips
"Choose room on the first floor so you can enjoy the balcony facing the swimming pool."
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"I prefer the old building. The new building does not have any balcony"
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"Ground floor units have direct access to the pool. I prefer upper floor with the unit facing the rising sun."
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"Ground Floor was quick and easy to lobby - not much noise"
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