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Saranam Resort & Spa

Traveler (441)
Room & Suite (74)
Dining (51)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in central Bali's lake district, Saranam Resort & Spa is a crisp and refreshing luxury retreat destination. The 3.2 hectare resort is easily accessible from the main road connecting Bali's two largest cities: Denpasar in the south and Singaraja in the north.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
224Reviews
453Photos
8Q+A
34Room tips
Traveler rating
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  • 26
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  • 13
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Popular mentions
This was our first time to this resort, the location is central Bali up in the mountains: quiet, clean air, amazing views. Swimming pool so large and tranquil. We stayed in the upper section of the hotel, views from our room were fabulous : green hills, rice fields and amazing
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Response from Alessandro M, General Manager at Saranam Resort & Spa
Responded 1 week ago
Dear Valuable Guest, first of all thank you for taking the time to review our Property and of course we are happy you have enjoyed Your time at Saranam Resort Will share Your satisfaction to our service Team who will be very happy about Your positive feedback.. Indeed the location is amazing and still unknown to the public since it is not very visible from the main road due to its building's characteristic We are happy to inform in the near future there will be a wellness centre which will include a heated pool and several treatments rooms. We do hope Your next visit you will find some improvements and also join our new activities. Again thank you and wishing the best I remain, with kind regards
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What a location! The views from the restaurant and rooms here is absolutely spectacular. The pool is a bit chilly but idyllic and every view is to the mountains and rice terraces. Truly gorgeous. We loved our 3 days here and used it as a jumping off point for Jatiluwih, Angseri
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Response from Alessandro M, General Manager at Saranam Resort & Spa
Responded 1 week ago
Dear Valuable Guest, first of all thank you for taking the time to review our Property and of course we are happy you have enjoyed Your time at Saranam. Will share Your satisfaction to our employees to boost their motivation to perform better and better. Almost all staff is from the nearby Village therefore are genuine and service minded. We acknowledge about those rooms with humidity and please be informed we are trying now to find a good solution to revamp the rooms and make sure our customers will be happy with the setting The Chef he will find a solution to make sure the food is reaching our customers in best conditions. Our Owning Company plan to build a wellness centre which will include a heated pool. We do hope Your next visit you will find some improvements and will explore our new activities. Again thank you and wishing the best I remain, with kind regards
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+2
32 friends stayed for 5 days and had the most wonderful time. The place is so serene,scenery so captivating,all the staff so amazing right from the GM Mr Alessandro to the guys sweeping the grounds every morning.The hotel grounds slopes down into a valley and once entered you
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Response from Alessandro M, General Manager at Saranam Resort & Spa
Responded 2 weeks ago
Dear Valuable Guest, first of all thank you for taking the time to review us and happy we were able to make your Stay comfortable. This is just a Team efforts as we care much about our customers. We want see you back again in the near future. feel free to contact us directly for any further booking as we will be happy to tailor made you stay with additional new activities. Again thank you, with very kind regards
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We went to this place for a “spa get away” we booked a 3 hour package. The hotel woke us up at 7am to confirm the booking. We didn’t go on any tour that day as we were gonna start around 3pm. We arrive at the spa on time and they messed up the booking said they didn’t know about
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Response from Alessandro M, General Manager at Saranam Resort & Spa
Responded Jan 9, 2019
Dear Valuable Guest, thank You for reviewing us and let us know about Your negative experience at our Massage Centre for which I deeply apologize. Indeed analyzing the feedback of our two managers the communication was a disaster. However the Spa Manager tried to propose an alternative time due to the required time of treatment. Also I have addressed the cold breakfast issue to our Culinary Team who will undertake required steps to improve the issue. Well very sorry it was not as expected and I do hope you give us again a chance to serve you in the near future. With very warm regards
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We stayed here twice, due to the view & the friendly service. The first time, when we reroute our Christmas holiday from beach to mountain in 23-25 Dec 2018 due to heavy rain. We enjoyed the view so much but it was raining so we booked again to celebrate New Year with family.
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Response from Alessandro M, General Manager at Saranam Resort & Spa
Responded Jan 7, 2019
Dear Valuable Guest Happy New Year 2019 ! first of all thank you for taking the time to review our Property and of course we are happy you have enjoyed twice Your time at Saranam. Will share Your satisfaction to our employees to boost their motivation to perform better and better. Almost all staff is from the nearby Village therefore are genuine and service minded however they may still need some training sessions to improve some skills. We do hope Your next visit you will find some improvements and will explore our new activities. Again thank you, with kind regards
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Afternoon Cold Fog
Inside the Villa
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12345615
Hi, yes beside the kids club we have daily activities for children and adults
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just 50 meters away there is a Circle K as well, two bank branches, several local restaurants
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Good day sorry for later response as I just join the Property since few months, yes we have no construction ongoing, however we plan to have a Wellness Center sometimes next few years and probably by end of this year we know the Project calendar. Thank you
0 votes
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12
"Choose rooms on higher floor to get best view and easy access to inclination, lobby, and restaurant"
"Deluxe family room"
"Rooms in the hotel would offer great views. Hill Top Villa for quiet."
"Rooms on the 2nd floor"
"Avoid basic bedrooms or the ones on the ground floor because of the extreme humidity and the associated smell"
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PRICE RANGE
$82 - $276 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
saranam eco resort bali hotel baturiti
FORMERLY KNOWN AS
Saranam Eco Resort Bali
LOCATION
IndonesiaBaliBaturiti
NUMBER OF ROOMS
89
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