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BEST WESTERN Plus Towson Baltimore North Hotel & Suites

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1100 Cromwell Bridge Road, Towson, MD 21286-2216
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BEST WESTERN Plus Towson Baltimore North Hotel & Suites
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416 Reviews from our TripAdvisor Community

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Brick, New Jersey
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed overnight while visiting Towson Univ(quick 10 min ride from hotel to TU). Staff very polite, hotel lobby, elevator and room very clean, only issue was odor in 6th floor hallway. Once you got past that, all was good. Breakfast had nice selection and kept very clean as well. Had friends who stayed on 3rd floor, they had a rough... More 

Helpful?
Thank Cathy S
Bishopville, Maryland
Level Contributor
64 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon arriving the front desk informed us that there was not hot water because the boilers were down. When we tried to open our hotel room the door was jammed and we had to use our shoulder to push against the door to open it. The shower only had one bar of soap, the hand soap, body wash, shampoo mounts... More 

Helpful?
Thank Seasidesewing
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review. Yes we did have some slight damage due to the blizzard. We are working diligently on our property and will use your feedback as a training tool. Please if ever in the area again we hope you will give us another chance to show you why you should stay with people who CARE! More 

Travelers are raving about these Towson hotels

Townson, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a definite recommendation for all fellow colleagues at Goucher College. The secure environment of the hotel was a sense of home away from home. And a shout out to Karcher. What a wonderful, dedicated person!

Review collected in partnership with Best Western

Helpful?
Thank Kelsey M
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review! We loved having you stay with us and we hope you will return! More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed there 12 days for grad program at Goucher college. Offered shuttle services every day and breakfast. Changed my room location with no problem when I requested. Great service, great rooms. Would definitely recommend if in Towson. I was between this and the Sheraton and really glad I stayed here. The only thing is if you don't have a car... More 

Helpful?
Thank A TripAdvisor Member
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review! We loved having Goucher here and we hope you will return in the future! More 

Cumberland, Rhode Island
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We originally picked this place last year on our way to the AutoTrain because the the on site restaurant, Pho Towson. We Love, Love, Love, Pho's but the hotel was also an excellent choice. Not far off 95, clean rooms, nice staff....great parking for handicapped persons.

Review collected in partnership with Best Western

Helpful?
Thank NanaPoppa
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank You for your review! We will share this with our staff as well. We are delighted that you have stayed with us and look forward to your return! Thank you for choosing to stay with people who CARE! More 

Cabarete, Dominican Republic
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 5 weeks ago via mobile

I liked this place before but my second visit is a disaster. The place is so cold the cleaning staff are wearing heavy jackets and scarfs. Last night the bartender told me she couldn't get the temperature above 60 degrees. My room is so cold that I have it set to 80 and I can see my breath in the... More 

Helpful?
2 Thank michael s
1 review
2 of 5 stars Reviewed January 5, 2016

Rude Staff, filthy room and didn't clean our room 2 days in a row. If you like a clean room, clean towels and a freshly made bed, don't bother coming to this hotel. When I asked for room service twice in the same day, I got non. I check out a day early, paid my final bill and was later... More 

Review collected in partnership with Best Western

Helpful?
Thank Garo N
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review.We do aplogize that your stay was not enjoyable. We do strive for 100% guest satisfaction. We will use your feedback as a coaching opportunity for our staff. Please let me know if you are ever in the area again, as I would like to extend an invitation to stay with us again. More 

Washington DC, District of Columbia
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 4, 2016

Good value and convenient location right off 695. Was surprised it was so quiet considering how close to the Beltway it was. The bathroom could have been cleaner- there was some mold. Bed was fairly comfortable and the room and hotel were pretty clean. Staff was fine- no complaints. There was one employee- woman who helped with the breakfast in... More 

Helpful?
Thank sokakelley
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review! We will share this great feedback with our staff. Thank you for choosing to stay with people who care. More 

richmond, United States
2 reviews
4 of 5 stars Reviewed January 4, 2016

this is my favorite location in Baltimore, its close to downtown and plenty of places to eat and every time i come i get a quiet floor. the internet is great, the staff is nice and i forgot my toothbrush and razor, they gave me one unlike few hotels i visited. the cost is not high

Review collected in partnership with Best Western

Helpful?
Thank Ishaq A
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review! We are delighted that you continue to stay with us and we look forward to seeing you again! More 

Crewe, United States
1 review
3 of 5 stars Reviewed January 4, 2016

Arrived on Dec 28 to no heat in my room. Went to bed in a turtle neck sweater and a nightshirt and was still to cold to sleep. Thermostat was set on 85 but only blew out cold air. Plus there was no blanket in the room. At check in, a call came to the front desk requesting a heater... More 

Review collected in partnership with Best Western

Helpful?
Thank Rosalind J
Best Western Pl... T, Director of Sales at BEST WESTERN Plus Towson Baltimore North Hotel & Suites, responded to this review

Thank you for your review. We do strive for 100% guest satisfaction.We will use your feedback as coaching for our property. If you are ever in the area again please allow us to show you our improvements. More 

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