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Sheraton Baltimore North Hotel

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Sheraton Baltimore North Hotel
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587 Reviews from our TripAdvisor Community

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Showing 584: English reviews
New York City, New York
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 21, 2013

It seems the makeover crew just hasn't made it here yet. The beds are old (and feel old) the decor is very old and they don't even have movie options. Not very up to date. I didn't eat in hotel but my colleagues did the first night and said it was "awful".

Helpful?
Thank andrewhmm
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We appreciate your time in sharing your experience with us. I am excited to let you know that we are in the process of making improvements to our physical product. We have been completely redoing our guest room corridors and will eventually be moving into the rooms to make improvements as well. While the whole project will take us a... More 

Asia
Level Contributor
215 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
3 of 5 stars Reviewed November 4, 2013

Basically, a good Sheraton, but showing its age. Also, I have to agree with the other reviews about noise which really lowers my rating for this hotel. The walls are not thick, so you can hear your neighbors if they are loud. Noise of voices (normal levels even) from the hallways can be heard through the room door, and door... More 

Helpful?
Thank LaoBlue
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for your time in sharing your thorough review of the hotel. We appreciate all of your comments and wanted to let you know that we are in the process of making improvements to our physical product. Next year we will be enlarging our club lounge and completely redoing the space. We do hope you will come back to... More 

Charlottesville, Virginia
1 review
2 of 5 stars Reviewed October 24, 2013

This hotel needs some serious work. It looks old and uncared for. Front desk staff seems uptight and not at all welcoming. The vent in the bathroom was falling off and the drain in the tub must have been clogged because the water level took forever to come down after I took a bath at night. When I took a... More 

Helpful?
Thank mariko l
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Thank you for taking the time to write a review about your recent experience at Sheraton Baltimore North. I want to apologize for the issues that occurred during your stay. The physical issues and staffing issues experienced are unacceptable. The physical oens should have been reported and corrected prior to your arrival. As far as the staffing, there is no... More 

London, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 24, 2013

Passing through Towson with a friend, wanting to visit Hampton Historical Site, we hadn't really planned to stay here but it seemed a good deal for a large city hotel. We were very impressed, especially by the friendliness of the staff. They were charming and super-helpful in recommending restaurants and offered us a free shuttle ride to one - except... More 

Helpful?
Thank Annofwimbledon
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We are so happy you had the opportunity to experience our hotel during your visit to historic Hampton. Our hotel is an awesome alternative to staying right in the city as we are close to the city and also have so much to offer in walking distance as well. Thank you for taking the time to review our hotel and... More 

New York City, New York
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 11, 2013

Overall a pleasant stay. Was travelling for work, so didn't spend a lot of time in the hotel. Room appeared clean and was spacious. Bed was comfortable. Room service was decent. Gym was a decent size- 4 treadmills, 3 epticals, 2 bikes and a cross-weight machine.

Helpful?
Thank NYCtravelbug12
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Cleanliness is something that we feel is incredibly important and we happy to know that you noticed how much pride we take in it. I have shared your positive comment with our housekeeping staff which they always love to hear. We appreciate your lovely comments and are delighted to know that you enjoyed your time here with us. Our fitness... More 

Jersey City, New Jersey, USA
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 9, 2013

I stayed here on a pleasure trip to DC. It is a nice hotel with courteous staff, clean rooms, gymnasium and a swimming pool! That night the hotel was full of people on a guided tour to DC so it was little crowded but I think the hotel is in a decent place and is very affordable for Sheraton brand!

Helpful?
Thank Amit G
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

Being close to both DC and Baltimore without paying city prices is one of the many perks to staying at Sheraton Baltimore North and we are happy that you were able to take advantage of our location. Thank you for taking your time to complete a review about your experience and provide us with your feedback. We do hope you... More 

Howell, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 6, 2013

Stayed at this hotel for parents weekend @ Towson University. Room was spacious and clean. The bed was very comfortable; pillows were great! Staff was very friendly, helpful and accommodating. I would highly recommend this hotel; we'll stay here again next time we're in town.

Helpful?
Thank rpirrotta
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We appreciate your review and are delighted to know you enjoyed your stay with us. It means a lot to us that you took the time to provide us with positive feedback! Thank you again and we look forward to seeing you again soon! More 

Roxbury, CT
Level Contributor
118 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed September 30, 2013

The hotel is in a great location directly attached to a Mall via a sky bridge. We used to stay here most times when we visit our daughter at a local University but after our last visit we have found alternate accommodations. The hotel is in need of repairs/facelift. During our last stay the carpet in the hallways bubbled up... More 

Helpful?
Thank stonecroft
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

I am always delighted to hear guests compliment the staff as they do work very hard to provide exceptional customer service to our guests. Thank you for that as I will definitely share your feedback with them. I am happy to let you know that we agree that the property is in need of some love and we are just... More 

Clinton, New Jersey
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 26, 2013 via mobile

I was recovering from a minor surgical procedure and was waiting for housekeeping to clean the room so we would leave while she cleaned, we waited till she was next door and went to hang in the lobby. Came back and room still not cleaned it was now 5pm called the front desk md instead of saying we will take... More 

Helpful?
Thank slov72
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

I want to take the time to apologize to you for the issues that you experienced at the Sheraton Baltimore North. We strive to provide each of our guests with a positive and memorable stay and we obviously failed you at this. Thank you for taking the time to bring this to our attention so that we may coach those... More 

Bracknell
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 26, 2013

I have stayed at the Sheraton a number of times and overall the stay has always been a pleasant one. It is located just down from the centre of Towson, and is only 5 minutes away from a number of very good restaurants such as Stoney River, PF Changs and the The Cheesecake Factory. It is also linked to the... More 

Helpful?
Thank RugbyMug4372
Rebecca A, Manager at Sheraton Baltimore North Hotel, responded to this review

We appreciate your time in reviewing our hotel! The beds at Sheraton are just one of the many signature programs that we offer and made exclusively for us! We also have all of our beds and bedding available on our website for purchase. We are so happy to know that you enjoyed your experience with us and hope to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center Mall and adjacent to Goucher College. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens M&T Stadium, and Timonium Fairgrounds. ... more   less 

Additional Information about Sheraton Baltimore North Hotel

Address: 903 Dulaney Valley Rd, Towson, MD 21204-2686
Location: United States > Maryland > Towson
Price Range: $133 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton
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