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Sheraton Baltimore North Hotel

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Sheraton Baltimore North Hotel
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581 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Darien, Connecticut
1 review
5 of 5 stars Reviewed yesterday NEW

I stay here every time I go to Baltimore. The location and amenities are great, but their customer service is unparalleled. In addition to their hotel restaurant, which is good, the hotel is connected to a very nice mall, which has a great food court. But they have a "secret weapon" in an employee named Jason Oroszy. Known as "The... More 

Helpful?
Thank JHHDarien
1 review
2 of 5 stars Reviewed 2 days ago NEW

Noise carried through thin walls and air vents. I could hear both sides of a phone conversation late at night, barking dogs that were left alone in the room next door, and many other noises and conversations in the halls and nearby rooms. I called the front desk about the dog and they let it barking in the room for... More 

Helpful?
Thank Jeff B
Langhorne, PA
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel was spacious, clean, with friendly and helpful staff. Our room was well appointed, modern, large and clean. Free parking was helpful. Convenient location next to upscale shopping mall and lots of dining options. Front desk staff and restaurant staff were all really helpful. Only reason not a five is that it's not quite on the level of a... More 

Helpful?
Thank HappyTraveler016
panama
Level Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As usual Sheraton delivers!!! No hassle check in or out, nice size room, big tv, good restaurant and located next to an upscale mall with several dining options, a fresh market supermarket is across the street on a strip shopping center. Overall a short but nuce stay!!!

Helpful?
Thank pepas
London, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

A fair warning to future guests of this particular Sheraton Hotel in Towson, Maryland - the WiFi does not work after about 7pm at night and also does not work from about 7:30a in the morning. I stayed there 6 nights and this was the case each night during my stay in June of 2016. I inquired at the front... More 

Helpful?
Thank Stacey W
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Justin gives the best customer service! Ever! He is so sweet! He helped made our stay awesome! He stuck by his word and did everything that he was supposed to do in helping me and my family. The hotel was very nice also. It's close to a lot of stores and restaurants! But Justin is awesome!

Helpful?
Thank Prisuave W
AdamNovotny, General Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Prisuave W Thanks for the 5 Star Review and for recognizing Justin! He is one of many great associates here at Sheraton Baltimore North. We appreciate the kind words and we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Jason O. was there to help with our luggage as we walked our two small dogs after a long road trip. Exceeding our expectations for a place to stay while on a road trip with our dogs, from calling to make a reservation, to arrival and departure, everyone was extremely pleasant and helpful. The room was clean and comfortable. We... More 

Helpful?
Thank Carolyn A
AdamNovotny, General Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Carolyn A, Thanks for the 5 Star Review! Jason is one of our best! So glad to hear you will be back. We look forward to serving you again at Sheraton Baltimore North. More 

Dallas, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

What the property lacks in ambiance and amenities, it more than makes up in the staff experience. Staff is dedicated to serving the guest. Justin at the front desk has a gregarious, outgoing personality and is well suited to guest relations and making the guest feel comfortable...the guy is always smiling and makes you feel welcome! Jason and Kevin, both... More 

Helpful?
Thank jmhomefront
AdamNovotny, General Manager at Sheraton Baltimore North Hotel, responded to this review

Dear jmhomefront, Thanks for the review and for recognizing Jason, Justin and Kevin. They are true hospitality professionals. We are so appreciative of your loyalty. Thanks for choosing Sheraton Baltimore North. More 

Baltimore, Maryland
Level Contributor
142 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Easy to find.. easy to park, and a breeze to check in. Beautiful lobby, to just come and sit in. Computers available also. Very nice restaurant .. casual or fancy. The bar area was crowded - must be good service there. The bed was amazingly comfortable. I love the accessible walkway to the mall across the street.

Helpful?
Thank cookiebox
AdamNovotny, General Manager at Sheraton Baltimore North Hotel, responded to this review

Dear cookiebox, Thanks for the 5 Star Review! You hit our highlights: easy access to the mall, spacious lobby, good food, clean rooms, and great service! Thanks for choosing Sheraton Baltimore North. More 

New Orleans, Louisiana
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stay at this hotel twice per year while visiting family in the area. Our most recent visit in June was our best experience yet. The common areas and rooms have been refreshed. Most of all, the Assistant General Manager, Keith, was extremely friendly and helpful at check in. He made sure that we were placed in a quieter area... More 

Helpful?
1 Thank Lisa S
AdamNovotny, General Manager at Sheraton Baltimore North Hotel, responded to this review

Dear Lisa S, Thanks for the review! We appreciate your loyalty. It is great to hear that we are getting better. Thanks for recognizing Keith; he is one of the many great team members at Sheraton Baltimore North. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Baltimore North Hotel is connected by skywalk to the Towson Town Center Mall and adjacent to Goucher College. We are 15 minutes from Baltimore's Inner Harbor, Oriole Park/Camden Yards, Ravens M&T Stadium, and Timonium Fairgrounds. ... more   less 

Additional Information about Sheraton Baltimore North Hotel

Address: 903 Dulaney Valley Rd, Towson, MD 21204-2686
Location: United States > Maryland > Towson
Price Range: $157 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Baltimore North Hotel 3.5*
Number of rooms: 283
Reservation Options:
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Also Known As:
Sheraton Towson
Sheraton Baltimore
Baltimore Sheraton
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