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Swiss-Belhotel Ambon

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Swiss-Belhotel Ambon
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168 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Farnham, United Kingdom
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 2 days ago NEW

I stayed at this hotel 3 times in the last month. The bedrooms and bathrooms are good, aircon maybe a bit slow to have an effect, but generally a nice comfortable stay. Breakfast was excellent as was the food generally. My one negative comment is the speed of delivery in the restaurant is very slow. Our main courses took about... More 

Helpful?
Thank Keith B
Llanrwst, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I have stayed in this hotel 3 times whilst on a 3 week hard-core birding tour of the South Moluccas Indonesia , and i always looked forward to a fantastic night sleep . The rooms are cosy and functional with fabulous WI-Fi coverage throughout , something which we have struggled with on other islands , In fact we kept on... More 

Helpful?
Thank orchidhunter2015
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear orchidhunter2015 Greetings from Swiss-Belhotel Ambon and thank you for sharing your review from your recent stay with us on Trip Advisor. I am happy to read that you were enjoyed with the the decor that make your sleep are fantastic and the quality of our WIFI which not make any struggle with your devices. I am also grateful for... More 

Level Contributor
63 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago via mobile

Nothing special with the hotel, unless its big size. No swimming pool. The breakfast "bubur ayam" is the best. Very delicious. The meeting rooms are small and uncomfortable because its so near one to another. But I have a deep sleep here

Helpful?
Thank Sunyi A
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Sunyi A, Thank you for the review about Swiss-Belhotel Ambon that you have shared on TripAdvisor. We were delighted to read that you were enjoyed with the tase of "Bubur Ayam" when you had your breakfast with us. Rest assured, we have also taken into account your other comments and we will address them accordingly. While I realize that... More 

Den Bosch, The Netherlands
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

I love this hotel. Its in the centre of the city. Near everything. It has the luxury & its not to expensive. I really enjoyed my room, comfy & clean bathroom. The staff was so kindI love Ambon & I love this Hotel.

Helpful?
1 Thank Sherina P
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Sherina P, Greeting from whole team of Swiss-Belhotel Ambon! Thank you for giving us a good review rating about us on Tripadvisor for your recent stay with us and I happy to hear that you were satisfied with the service given by our colleagues. Your gracious comments will serve as an added inspiration for us to consistently maintain the... More 

Gold Coast, Australia
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed October 28, 2016

To get to the hotel's reception, you have to take the lift which smells like someone's been smoking in it the whole time. It wasn't a very pleasant first hand experience. The guy who checked us in was very helpful and nice though. I just can't remember his name but he was on around 3-4pm on 30th Sept. But what... More 

Helpful?
Thank mareeyaa
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Mareeya, Greeting from Swiss-Belhotel Ambon! Thank you for your time to share a great feedback through Tripadvisor. I am happy to read that our colleagues has successful to deliver a great experience during your arrival. We are apologies for the cigarettes smell at the lobby area, we will inform the department concern for the necessary action should be taken.... More 

Port Macquarie, Australia
Level Contributor
80 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed October 27, 2016

We booked and paid in full months prior to a recent 2 night stay. At the time we requested transport from the airport to the hotel. Five days before arriving I emailed the hotel providing arrival times and requesting pricing for the transport. No reply. On arrival at the airport no transport arranged by the hotel. Fortunately a taxi was... More 

Helpful?
Thank Jeff S
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Jeff S, Thank you for posting a review on TripAdvisor with regards to your stay in Swiss-Belhotel Ambon! It saddens me to know that during your recent visit you did not experience the usual standard of service that we provide to our guests. In this regard please accept my sincerest apologies, rest assured, your comments have been taken into... More 

Travelers are raving about these Ambon hotels

Victoria, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 23, 2016 via mobile

Swiss Hotel in Ambon had friendly helpful staff and was clean. I would rate it an honest 3 stars. One of the staff went above and beyond helping my dad and I on our quest to visit my grandfather's gravesite at the Ambon War Memorial

Helpful?
Thank Ron N
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Ron N, Thank you for sharing your feedback on TripAdvisor following your visit to Swiss-Belhotel Ambon. I am delighted to know you were pleased with the quality of service your received from our colleagues. We always strive to provide an amazing experience to our guests and I am glad that we were successful in achieving that with you. Thank... More 

Ambon, Indonesia
1 review
Reviewed October 19, 2016

Swiss Belhotel Hotel Ambon is the right place to stay and feel satisfied with the service from the first time arrived in this hotel. The room is clean. The location strategic cause in the center of city.

Review collected in partnership with Swiss-Belhotel International

Helpful?
Thank Junetvr
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Junetvr, Greeting from whole team of Swiss-Belhotel Ambon! Thank you for giving us a good review rating about us on Tripadvisor for your recent stay with us and I happy to hear that you were satisfied with the service given by our colleagues. Your gracious comments will serve as an added inspiration for us to consistently maintain the high... More 

1 review
Reviewed September 26, 2016 via mobile

I stayed there and had a great time. The location is just nice for me. I went to dine at Hopatitu and had breakfast, the employees were aware with my requests. They are super-friendly and very patient. The breakfast tastes good just like my expectation. I will obviously recommend this hotel for those who are going to Ambon and looking... More 

Helpful?
Thank Desy C
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Desy C, Greeting from Swiss-Belhotel Ambon! Thank you for the wonderful review that you have shared on TripAdvisor with regards to your recent stay in Swiss-Belhotel Ambon. I am glad to hear that you enjoyed your recent visit and that you were particularly pleased with the excellent service you received from our colleagues. Your words will not only motivate... More 

Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 24, 2016 via mobile

Have stayed in swiss bell several times. Food quality improved since last visit. Rooms are still OK with comfortable bess and decent bathrooms. However maintenance could be improved. Especially recommended for business not for leisure stay.

Helpful?
Thank Eric T
GMSBAM, General Manager at Swiss-Belhotel Ambon, responded to this review

Dear Eric T, Thank you for taking your time to write this review. we are pleased to know that you have enjoyed with the food improvement and thank you that our bed still make your stay were comfortable. In regards of maintenance, pleased to informed you that preventive maintenance project are setup in daily to keep all room are ready... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Swiss-Belhotel Ambon is a four-star international hotel. The hotel has 111 rooms with modern contemporary design and fully equipped with 32 inch LCD cable television and satellite channel, IDD/NDD telephone lines, high speed internet access, in-room safe, hair dryer, individually-controlled air conditioning unit, mini bar, coffee and tea making facilities. Four (4) function rooms for small group meeting are available and a 300 square metre ballroom complete with audio-visual facilities can accommodate up to 500 persons. Swiss-Belhotel Ambon is an ideal choice for meetings, weddings, exhibitions, seminars and other occasions. ... more   less 

Additional Information about Swiss-Belhotel Ambon

Address: Jln. Benteng Kepaha | Jl. Pasifik Permai, Ambon 97124, Indonesia
Location: Indonesia > Maluku Islands > Ambon
Price Range: $61 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Swiss-Belhotel Ambon 3.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Swiss-Belhotel Ambon Maluku Islands
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Questions & Answers

Here's what travelers have asked, with answers from Swiss-Belhotel Ambon staff and other travelers.
2 questions
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Questions? Get answers from Swiss-Belhotel Ambon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would suggest a high floor as the street traffic can be noisy”
 of 5 bubbles orchidhunter2015, 1 week ago | Read review
“Higher room, beautyfull vew over Ambon city”
 of 5 bubbles 781sherinap, 4 weeks ago | Read review
“High rooms are best”
 of 5 bubbles C974ISjeffs, Oct 27, 2016 | Read review
“ask for sea-viewed room”
 of 5 bubbles 93khairunn, Sep 19, 2016 | Read review
“Make sure you check bathrooms have been cleaned peoperly”
 of 5 bubbles Tradey64, Aug 14, 2016 | Read review
5 of 5
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