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The Natsepa Resort and Conference Center

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The Natsepa Resort and Conference Center
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163 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Singapore, Singapore
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was on a business trip in Ambon, and stayed in my usual in town hotel. It was raining for more than three days. It was a grey and wet British weather with constant tropical storm. I decided to stay at Natsepa, just to regain back some energy and away from the city notice. When I moved to Narsepa, the... More 

Helpful?
Thank Leong T
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The best hotel to stay in ambon,complete package,have biggest room compare to other hotel in ambon,slightly far from ambon downtown but compensate with motorbike or car rent available in the hotel. I think it suit perfectly to people who'd like to stay in silent and peaceful place to spent holiday time.

Helpful?
Thank Wayan A
FO_TheNatsepa, Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Pak Wayan. A, We are really glad to hear concerning your comment about your stay in our hotel. Our front beach resort is located just a half an hour from the City of Ambon and we provide on request daily free shuttle (one way for Ambon town). We also appreciate your comment regarding the volume of our rooms that... More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 8, 2016 via mobile

This hotel has a lot of potential. Strategic location, good land scape and communicative staff. Food need a lot of improvement. Order 2 times for room service, and 2 times feel disappointed. No store or restaurant near from hotel, so you must rent a car or motorcycle.

Helpful?
Thank Pandu W
FO_TheNatsepa, Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Pandu Wibowo, Thank you for your comment. We do appreciate your positive comment regarding our staff and the management will share it. We will follow up to your remark about Food Service with the related department to be concern of it, we do take care and make it good improvement in the future. Please, do not hesitate to... More 

Jakarta
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 3, 2016

Hi, sorry for the late review, my husband and I stayed here for 8 days in a pool side room 4104. I say that the poolside rooms are worth the extra money. However in saying that sometimes the public when they have paid to use the hotel facilities have also come over to the private lagoon pool and also decided... More 

Helpful?
Thank gadisdesa
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Gadis Desa, Thank you for staying with us and had a time to write your comment into trip advisor. We are really so glad to hear that your comment about your staying in our hotel And we do sorry about the situation at lagoon pool area, Our security will keep on eye on it for daily basis, also for... More 

stuttgart
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 12, 2016 via mobile

We stayed at the resort for 3 days and found a friendly staff with good excellent skills and eve two of them with decent German and Dutch knowledge. The service was also very good in the restaurant as well as at the breakfast buffet. The hotel was almost empty when we arrived but filled up quickly on the second day.... More 

Helpful?
Thank Fronson
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Franson stuttgart, Thank you for staying with us and had a time to write your comment in to trip advisor. We are so glad to hear that your comment about the staffs are friendly with good excellent skill service And we do sorry about the beach behind, We do take care of it daily basis, and the rubbish... More 

Utrecht, The Netherlands
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 13, 2016

Entrance hall, reception both give a very good impression on arrival. The same for the room. But after one night of sleep you really get a look at it and it so very like many other OK places in Indonesia: needs repair sometimes, needs better cleaning etc. in this case I found irritating that it seems that the toiletroll holder... More 

Helpful?
1 Thank Eef W
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Ms. Eef W, We are so glad to say thank you for your time due to write your comment in trip advisor for us, and regarding about irritating of the toilet roll it seems had not seen clean wiping for ages, at this moment we still progress for re-clean and re-maintenance for all of items in the room one... More 

Melbourne
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed April 6, 2016 via mobile

Arrived at the hotel after arriving on a boat from the banda islands. Cost of taxi was 200,000rp from port to hotel which was reasonable. Check in was quite prompt however when arriving in the room it was not fully cleaned. Documents from the previous day was still left on the table, no complementary water (only the holders) and no... More 

Helpful?
Thank Adam83melb
FO_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Mr. Adam, Thank You for stayed with us, And Regarding this matter we do apologize for better service in your next trip, and We do coordinate with related department to improve our service. Please do not hesitate to call us Thank You Yanto Rozali Front Office Manager More 

Travelers are raving about these Ambon hotels

North Holland Province, The Netherlands
1 review
5 of 5 stars Reviewed March 2, 2016

All facility are very good. The location, rooms, swimming pool with a mighty beatiful view. The Indonesian breakfast and service from the friendly staff. Laundry service was very good too. Next time we want go back to the Natsepa Resort.

Review collected in partnership with this hotel

Helpful?
Thank njonga
Fremont, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 7, 2016

I enjoyed my time in Ambon. The Natsepa hotel is probably one of the nicer places to stay on the island. It is not a five star resort. Rooms need a bit of updating and repainting.mtalked to the manager and he said the rooms were being upgraded one at a time. So ask for one when you book or upon... More 

Helpful?
2 Thank Peter K
Singapore, Singapore
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 3, 2016

Pit stopped for the over night, basic needs and clean room available to nearest to airport. Try to avoid Swimming pool rooms as a bit of noise from swimmers. Foods served in average, bar and KTV available. The internet worked only lobby and restaurants area.

Helpful?
Thank NaungMaw
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Room Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Natsepa Resort and Conference Center offers 96 comfortable huge rooms and suites where is next to the popular tourism icon of Ambon, Natsepa Beach. The resort affords beautiful vistas over Baguala Bay and the mountains of the Leitimur Peninsula. It is located only 25 minutes from Pattimura Airport, Ambon City and harbor to the exotic Banda Island can be reached by car within 30 minutes. The boats to Seram, home of the wonderful Ora Beach and Manusela National Park, are just 20 minutes away. ... more   less 

Additional Information about The Natsepa Resort and Conference Center

Address: Jl. Raya Natsepa No.36 | Suli Salahatu, Ambon Island Maluku, Ambon 97582, Indonesia (Formerly Aston Natsepa Ambon Resort & Conference Center)
Location: Indonesia > Maluku Islands > Ambon
Price Range: $64 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Natsepa Resort and Conference Center 4*
Number of rooms: 96
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Also Known As:
Aston Natsepa Ambon Resort And Conference Center
Aston Natsepa Ambon Hotel Ambon
The Natsepa Resort And Conference Center Ambon, Maluku Islands
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