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The Natsepa Resort and Conference Center

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The Natsepa Resort and Conference Center
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210 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Jakarta, Indonesia
Reviewed 2 days ago NEW

We really enjoyed our stay at Natsepa Resort. The staff were very friendly, the room and facilities were clean. The room was big and had a fantastic view. The airport pick up was very good, we were given water and chilled fruit on our pick up which was very refreshing.

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Helpful?
Thank nikki5369
Surabaya
Reviewed 5 days ago NEW

Luxury hotel with great rooms, beds and bathroom. Perfect view and nice swimming pool. The restaurant is the weak spot, service is mediocre and food quality is dissapointing, not constant, high pricesl

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Thank zipzie
Madrid, Spain
Reviewed 5 days ago NEW

The first night I had dinner in the restaurant of the hotel and I got poissoned. I felt really sick the folowwing day. I called the reception adking for a camomille tea and explaining that they were guilty of my sickness and they told me that I had to pay for the camomile. The didn't care about how I felt...

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Helpful?
Thank 760maiteg
Jakarta
Reviewed 1 week ago

That was my first time being in Ambon. And I was very glad that I could find such a nice place like this hotel. Clean room, good lobby and warm hospitality in that resort were the best points I can remember. Also nice food and beautiful beach of course ! Everything just complete here to relax.

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Helpful?
Thank anasuriana221276
tokyo
Reviewed 3 weeks ago

Spent 9days in Ambon, stayed in few Hotels but overall Hotel Quality is very poor in Ambon. This one supposed to be the best one but apart from the View and Clean sheets, Hot Shower,,, nothing works, No wifi, weak AC, Warm Fridge, Room service never delivered. Even No Taxi came at the reserved time.Sun Beds around pool are Broken,...

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Helpful?
Thank chanaman
Stuttgart
Reviewed 3 weeks ago via mobile

After weeks sleeping in very basic guesthouse or homestay, we decide to take the xmas offer from Natsepa. Avoid all stress and recharge batteries for the homeflight. And we needed a proper Internet to do the xmas conversation , you Know....... however, the resort is a huge , beautiful View and Landscape, nice , clean pool- superkind staff. But than...

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Helpful?
2Thank Gustav33
Management T, Directeur général at The Natsepa Resort and Conference Center, responded to this review

Dear Gustav33, First of all, Thank you for staying in our Resort and for taking the time to give us your feedback. I note your compliments about our friendly staff, the cleanliness and the size of the rooms, all with a large terrace. Your sincere and frank opinion has already been discussed and shared internally. Personally, I am sorry that...

Bandung, Indonesia
Reviewed December 4, 2016

Some says that this is the best hotel in Ambon. I'm not really sure. This hotel maybe suitable if you want to have a conference or big meeting in Ambon, other than that... this hotel is just plain ageing in many ways. The room, the TV, the bathroom, the towels desperately needs a refreshment.

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Helpful?
Thank andibelanda
Jakarta
Reviewed November 16, 2016 via mobile

Some people said this is the best hotel in Ambon. There is an element of truth there given that the hotel location is spoiled by the beautiful view of the ocean, hills on the other side of the bay and little bit of beach (during low tide). On the other hand i have to say that its an old hotel,...

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2Thank peggy600
Reviewed October 26, 2016 via mobile

The natsepa resort nice resort in Ambon, far from city center but nice place for relax after a busy day. Stay here for business trip in Ambon, nice view - nice pool and absolutely nice sea view.. Near natsepa beach, must go ther for rujak. Maybe must improve about Lift, because this hotel dont have lift. Overall nice hotel and...

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1Thank Sandhy1984
FOM_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Sandhy 1984, Thank you for taking the time to leave a perfect rating and share your generous feedback. We are thrilled to see that you enjoyed your recent stay at our Resort!.It is wonderful to know that our efforts were rewarded. We hope to have you back with us on your next visit so we can provide you with...

Bekasi, Indonesia
Reviewed October 15, 2016

We stayed here for one night after trip to Ora Beach Resort. The location is near Tulehu, 20 KM from Ambon. Checked in was quick and overall service was OK. Our room was honeymoon suite. Big enough for me, my wife and 2 chidren. It has direct view to the sea. We had a comfort sleep. Breakfast was standard. Swimming...

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Helpful?
Thank Samuelpas
FOM_TheNatsepa, Front Office Manager at The Natsepa Resort and Conference Center, responded to this review

Dear Samuelpas, Thank you for sharing your wonderful experience during staying at The Natsepa Resort & Conference Center, We are happy to see that our services met your expectation. We look forward to arranging your honeymoon holiday in your next visit here again. Please, do not hesitate to contact our managers to make your next stay even more pleasant and...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Natsepa Resort and Conference Center offers 96 comfortable huge rooms and suites where is next to the popular tourism icon of Ambon, Natsepa Beach. The resort affords beautiful vistas over Baguala Bay and the mountains of the Leitimur Peninsula. It is located only 25 minutes from Pattimura Airport, Ambon City and harbor to the exotic Banda Island can be reached by car within 30 minutes. The boats to Seram, home of the wonderful Ora Beach and Manusela National Park, are just 20 minutes away. ... more   less 

Additional Information about The Natsepa Resort and Conference Center

Address: Jl. Raya Natsepa No.36 | Suli Salahatu, Ambon Island Maluku, Ambon 97582, Indonesia (Formerly Aston Natsepa Ambon Resort & Conference Center)
Location: Indonesia > Maluku Islands > Ambon
Price Range: $70 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Natsepa Resort and Conference Center 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
The Natsepa Resort And Conference Center Ambon, Maluku Islands
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Questions & Answers

Here's what travelers have asked, with answers from The Natsepa Resort and Conference Center staff and other travelers.
3 questions
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Washington DC, District of Columbia
4 months ago
Forster, Australia
over a year ago

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Questions? Get answers from The Natsepa Resort and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Overlooking pool and ocean, 2nd floor”
 of 5 bubbles nikki5369, 2 days ago | Read review
“Choose room with sea view”
  • With compliments
  • Family room in honeymoon suite
  • Sea view from sleeping room
  • Sleeping room
 of 5 bubbles Samuelpas, Oct 15, 2016 | Read review
“Rooms at the first floor with direct access to the pool”
 of 5 bubbles Anton_Sapto, Sep 29, 2016 | Read review
“choose rooms with sea view, while others are with pool views, it is your choice. chose the right season to fully enjoy it.”
 of 5 bubbles AmineB967, Aug 18, 2016 | Read review
“pool access rooms more privacy on public holidays/weekends but no ocean views.”
 of 5 bubbles gadisdesa, Jun 3, 2016 | Read review
5 of 5
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