We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Retreat Heritage Lonavala

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Retreat Heritage Lonavala
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

71 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 71: English reviews
Thiruvalla
Reviewed October 17, 2016

The staff are so terrible, we stayed their only because we booked there before we arrive. The staff attitude is so bad, the way they talk and their actions, even they can't help to drop our luggages to our rooms. The rooms are okay and toilet is not so clean. The restaurant is okay, we all did't stay longer their,...

 Report
Helpful?
2Thank Biji_Varghese
Reviewed October 14, 2016

Property location is excellent, peaceful in vicinity of Bus stand , railway, taxi services, market, etc. However property needs up-gradation specially rooms. It smells bad, linens are old & hard having spots. I got skin allergy from it and now taking medicine. It spoiled my 1 week trip on last day of it. Staff was co-operative provided what we asked...

 Report
Helpful?
Thank Amit P
Reviewed August 4, 2016 via mobile

Very nice hotel, close to the bus stop and the railway station. Market is at walkable distance. The hotel is very neat and clean. We wanted an early check in and The hotel manager was kind enough to arrange it for us without any hassle or much waiting. The rest of the staff too are very kind. The food is...

 Report
Helpful?
Thank BurrpSearch
Surat, India
Reviewed July 13, 2016 via mobile

We had very good time with Retreat Heritage. Food quality were good. Hotel location was very adjacent to city center hence good to have walk in city. Very well maintained room, staff very friendly enough. Swimming pool is also very well maintained. Recommended hotel for stay.

 Report
Helpful?
Thank JenishParmar
Reviewed July 3, 2016

I am shocked by the low ratings given here by others. I stayed at the hotel for three days, two nights back in January. I was blown away by the excellent customer service. I was greeted upon check-in with lime juice, was helped in a very friendly manner when having WiFi trouble, was given a free motorcyle ride to the...

 Report
Helpful?
Thank Ray B
New Delhi, India
Reviewed June 1, 2016

We wanted peace and quiet and got none. We were stuck on a floor where local families allowed their children to use the hallways as their playground which went on quite late into the night. At one point, I had forgotten to lock my door from the inside and one of the children opened my door and laughing ran away....

 Report
Helpful?
1Thank jeanneleez
Monrovia, Liberia
Reviewed April 21, 2016

I booked this hotel on booking.com, but regretted doing so minutes after I clicked the book button. I needed an early check-in and emailed the hotel if that was possible. Plus I asked few more questions regarding pick up from railway station & arranging transport to Adlabs Imagica. In return I got a mail from them that was not cordial,...

 Report
Helpful?
5Thank Giresh_Hotwani
Hyderabad, India
Reviewed April 12, 2016

we booked two rooms staying in 2006 & 2007 from 7th to 10th april 2016, bed sheets were dirty smelly, pillow very brown and cocakroaches running on the bed and bed bugs bitting my children had rashes were icthing thru out the night, coming to bathrooms flush dosent work, shower and taps leaking thru out, coming to food horrible taste...

 Report
Helpful?
Thank trilokchandn
RetreatHospitality, General Manager at Retreat Heritage Lonavala, responded to this review

Greetings From Team Retreat Heritage Dear Guest, We Thank you for choosing to stay with us please be assured that any feedback, however trivial or critical is taken up for a thorough investigation. We are sorry and most concerned to note that your overall experience at our resort did not meet your expectations and We have already taken corrective measures...

Mumbai
Reviewed March 23, 2016

Pros : 1) With the discount, the rooms were pretty good. 2) Room size is nice. 3) Excellent staff. 4) Location is pretty good. 5) it was a 2 night stay, and the Room was cleaned, sheets changed and towels replaced. Very nice. Cons : 1) Rooms need a bit of upkeep, flush tank kept leaking, the bathroom exhaust was...

 Report
Helpful?
1Thank Jalpesh R
Reviewed January 23, 2016

This is an average hotel with old furniture and walls fading away. The rooms are tiny and bathrooms are even tinier. Room was not very clean either. I booked for a per night cost of about 2200/-. Do not book for anything higher than this, as its nt worth the money. Location is an advantage since we did not have...

 Report
Helpful?
2Thank Medha J
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (20)
Viewed
Room/Suite (8)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (3)
Viewed
Room/Suite (3)
Viewed
Dining (3)
Viewed
Other (23)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Lonavala hotels
0.0 mi away
Hotel The Metropole
Hotel The Metropole
#48 of 68 in Lonavala
36 reviews
0.6 mi away
Sapphire Hotel
Sapphire Hotel
#27 of 68 in Lonavala
68 reviews
0.1 mi away
Avion Holiday Resort
Avion Holiday Resort
#23 of 68 in Lonavala
187 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Valvan Village Resort
Valvan Village Resort
#16 of 68 in Lonavala
68 reviews
1.6 mi away
The Orchard Resort
The Orchard Resort
#13 of 68 in Lonavala
222 reviews
0.3 mi away
Basilica Holiday Home
Basilica Holiday Home
#41 of 68 in Lonavala
20 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
I would like to introduce our three star Hotel "Retreat Heritage, which has been in the business of providing hotel services to Family, Solo, couple corporate conference etc. For the past many years and which is centrally located in the Lonavala city with 03 conference halls and more than 25 air conditioned rooms . We have a well-established track record and our services have always met with great customer satisfaction. We not only provide great services but at a very competent price and have never been known to compromise on the quality of our service. ... more   less 

Additional Information about Retreat Heritage Lonavala

Address: C.T.S no.22, R.S.No.208, behind bus stop, near Bank of Baroda, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Price Range: $41 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Retreat Heritage Lonavala 3*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Booking.com and HotelTravel.com so you can book your Retreat Heritage Lonavala reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Retreat Heritage Lonavala staff and other travelers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from Retreat Heritage Lonavala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First review the room than select. Ask them to change linens if it smells.”
 of 5 bubbles , Oct 14, 2016 | Read review
“Go for suite. Bargain hard.”
 of 5 bubbles Jibu2010, Jan 4, 2016 | Read review
“Higher floors have a great view!”
 of 5 bubbles kashishnmm, Sep 8, 2015 | Read review
“Don't ever go to this hotel. Period.”
 of 5 bubbles sid282828, Jan 25, 2015 | Read review
“Good One We can go for this hotel !!!”
 of 5 bubbles Sajinesh, Jan 4, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay