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Sapphire Hotel

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72 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Mumbai (Bombay), India
Reviewed 3 weeks ago

this hotel is fabulous and worth,good hotel,good service,good location,wellplanned,near bus stand,good ambience,good location kindly take sapphire hotel,for good stay ,comfortable living kindly go to sapphire hotel

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Helpful?
Thank shethronil
Faridabad, India
Reviewed 4 weeks ago

It's cheating. Room allotted in adjoining kothi where labour of builder housed in. The approach filthy. Dust cumulative since week. No service at all. Poor preparation at restaurants at different locations. Infact it's a cheating

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2Thank guptaripudaman
Reviewed December 16, 2016

The hotel is not what it looks like in the photos. The swimming pool is so dirty and there is not even a chair forget about the lazy benches around the pool. The pool i sonly for namesake and you are not even allowed to go there after 6 P.M. The staff is horrible and the rooms are not even...

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Helpful?
Thank Namrata H
AanyaMehta, Manager at Sapphire Hotel, responded to this review

Dear Namrata, While it was unfortunate that you didn't have the kind of experience we are known for, please understand that we'd never want our guests to go through any form of inconvenience. Please consider the issue of swimming pool as an off case, measures have been taken to ensure that such issues don't arise in the future. All the...

Reviewed December 9, 2016 via mobile

horrible experience. the geyser doesn't work. the indoor games which r suppose to operate in rains have been stopped due to rains and till now (december) not started. fountain shown on website is only for picture. all pics uploaded on site are 10 year old and practically nothing working here.

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Thank Jasjit N
Reviewed November 28, 2016 via mobile

Good budgeted stay with a relaxed and serene atmosphere. Good food and swift room service.. Staff was courteous and well mannered. I was happy to see clean and big rooms. I have a huge SUV and was afraid about safety and parking of the car. But to my surprise the Hotel had an in house car parking for good 10-14...

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Thank Ashish S
Indore, India
Reviewed September 28, 2016

we visit with family and group to lonavala and stay 3 day in Sapphire Hotel the room view was to good and swimming pool was good. Hotel staff was good and service was also good. we enjoy testy food room was also good . The hotel location is good the hotel environment is good for relax and enjoy....... Thanks for...

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Helpful?
Thank surend_thakur
AanyaMehta, Manager at Sapphire Hotel, responded to this review

Dear Guest, It gives us immense pleasure to know that you had an enjoyable stay at our property. We, at Fabhotels, aim towards providing premium quality stay with all the basic amenities to business as well as leisure travelers. We are keen to serve you again and make your stay wonderful like before. Explore the country with that fabulous experience...

Mumbai
Reviewed July 7, 2016

Pros : Took me a while to think of any pros.. 1) Rooms have a refrigerator. 2) The flush sometimes works without the bracket falling off, and sometimes clears everything in one go. 3) The room size is big. Cons : Lonavala is a monsoon destination and this is a place which does not function well in monsoons. There are...

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5Thank Jalpesh R
AanyaMehta, Manager at Sapphire Hotel, responded to this review

Dear Jalpesh, We are sad to know that you had a bad experience with the hotel. However starting September, ‘Hotel Sapphire, Lonavala’ is a part of FabHotels - we are a professionally managed, brand franchisee of best budget hotels in India. The entire hotel has been refurbished to gain total guest satisfaction. We take our guests’ feedback extremely seriously and...

Reviewed July 5, 2016 via mobile

Stayed here for a night with my family. It is situated in the main Lonavala town.Though not a big one,yet the hotel is good . The food is also good. Staff of the hotel are all well behaved. But they need to renew there furnitures and they need to provide better toiletries( one of the towels they gave us was...

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Helpful?
Thank Mike K
AanyaMehta, Manager at Sapphire Hotel, responded to this review

Dear Mike, Thank you for your encouraging feedback about the stay. We would like you to know that "Sapphire Lonavala" is now a part of Fabhotels- we are at 100+ locations in 15+ cities and provide the best budget hospitable stays for both business and holiday travellers. We are under the process of refurbishing the entire property to achieve 100%...

Reviewed July 1, 2016

I went here with my friends for a 2 day weekend ,the location is but inside but yet a peace of mind place and best for a relaxing holiday.Swimming pool of the hotel was not properly maintained.Food in the restaurant is quite reasonable and delicious too.The room has a small balcony too where one can relax.

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Helpful?
Thank Karan G
AanyaMehta, Manager at Sapphire Hotel, responded to this review

Dear Karan, Thank you for your encouraging feedback about the stay. We would like you to know that "Sapphire Lonavala" is now a part of Fabhotels- we are at 100+ locations in 15+ cities and provide the best budget hospitable stays for both business and holiday travellers. So next time you travel anywhere in India, look out for a FabHotels...

Reviewed June 6, 2016

It was very bad experience for me. trip adviser & hotel sapphire has some dispute on hotel rate. trip adviser has confirm me the hotel room booking when I booked hotel through online. next day when I reached to hotel with my family. sapphire hotel manager haven't allot me room. he said speak to trip adviser staff we cant give...

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7Thank Dilip T
AanyaMehta, Manager at Sapphire Hotel, responded to this review

Dear Dilip, We are sad to know that you had a bad experience with the hotel. However, "Sapphire Lonavala" is now a part of FabHotels - we are a professionally managed, brand franchisee of the best budget hotels in India. We take staff training and courtesy very seriously and can assure you a much better experience. FabHotels is at 100+...

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36 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Breakfast included
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Sapphire Hotel

Address: Plot No. 12, Near L & T training Center | Gold Valley Road, New Tungarli, Lonavala 410403, India
Location: India > Maharashtra > Lonavala
Price Range: $38 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sapphire Hotel 2.5*
Number of rooms: 25
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Questions & Answers

Here's what travelers have asked, with answers from Sapphire Hotel staff and other travelers.
6 questions
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1 month ago
New Delhi, India
5 months ago

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Questions? Get answers from Sapphire Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms open view is to good.”
 of 5 bubbles surend_thakur, Sep 28, 2016 | Read review
“Book by pool side, at least you will be able to see the snakes moving around in the garden and swimming in the pool as well.”
  • TV does not work in the monsoons.
  • A very clean cup, mix some water and could have tasted if it was tea or coffee
  • Two single beds instead of double bed.
  • Another very clean cup, I think the residue was of a dead insect.
 of 5 bubbles jalpeshr, Jul 7, 2016 | Read review
“Take Deluxe rooms”
 of 5 bubbles 915deepakd, May 30, 2016 | Read review
“choose room opposite to pool in new building”
 of 5 bubbles Ravi_Vibha, May 19, 2016 | Read review
“Choose pool facing rooms, the other rooms have single beds.”
 of 5 bubbles ramu_rvr, May 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question