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Upper Deck Resort Pvt. Ltd.

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#11 of 68 Hotels in Lonavala
Certificate of Excellence
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Upper Deck Resort Pvt. Ltd.
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366 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Reviewed yesterday NEW

My company had an off site event at this place this month.our entire team was very happy special thanks to Mr Ishan & rakesh !!! food was excellent thanks for Mr Biswajit for arrangement !! thanks to jayesh !!!

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Helpful?
Thank kanchan m
Mumbai (Bombay), India
Reviewed 5 days ago NEW

Spending so much of money without proper service and food No way!!! I will not recommend this property for family as well as for business visits. Terrible service and bad food quality. Please improve your service and efficiency as your hotel is located on prime location on the mountain. Only plus is the view that's it. My humble request not...

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Helpful?
Thank vikrant1412
Mumbai (Bombay), India
Reviewed 2 weeks ago

we had booked a "cottage".. to our shock it was a very mediocre sized with very basic interior. as you enter the room you have a dirty sink to welcome you with a lizard. the furnitures are worn out. extremely small bathroom. it was overly priced for the room condition. its no more than a two star or three star...

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Helpful?
Thank lata_shetty
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Shetty, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a feedback on tripadvisor. On behalf of the entire team of Upper Deck Resort, we would like to apologize for the inconvenience caused to you during your stay at our resort. Kindly treat this as case of...

Pune, Maharashtra, India
Reviewed 3 weeks ago via mobile

Went to this resort with close to 100 colleagues for a year end party on weekend. This place is around 8 kms from Lonavla on a remote hillock faraway from hustle and bustle of city life. The views from this place is simply superb with one side overlooking a dam and other side with Fort. The cottages here are big...

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Helpful?
Thank asa1993
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Madam, Thank you very much for choosing our property for your New Year Party and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and...

Reviewed 4 weeks ago via mobile

Had an amazing time at upper deck from the super courteous staff to the mind blowing and breath taking view. The rooms are one of the most spacious I've ever been to and they have a beautiful extra bed that comes out of the wall that doesn't make you feel like you're sleeping in an extra bed at all, if...

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Helpful?
Thank Ashna A
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Ashna, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure...

India
Reviewed 4 weeks ago

We stayed at this resort during our official Annual meeting. The drive from Bombay airport is about 2.5 hours, however it was longer because of the long queues at the toll gate. Once we got there, it was worth the journey. The resort is large and planned to have maximum open space. Each level has large decks and I was...

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Helpful?
Thank GitaBhukta
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Gita, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great & detailed feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. We are indeed delighted that you liked all the services at our resort.. As regards to...

Reviewed December 10, 2016 via mobile

Beautifully designed in the lap of beauty of nature soft spoken staff tasty food well trained reception staff (rakesh). Good place spending a day with family. Little budget is high but ok I will give 4.5/5. Keep serving

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Helpful?
Thank Lallu123
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Dr. Khan, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure...

Indore, India
Reviewed November 26, 2016 via mobile

Wowwwwwww what place ,what a beauty,with high point of Lonavla . Best place to visit in Lonavla, we enjoy a lot in our sales meet a me and my friend select the place everyone in team appreciate us or the best location for relaxation.

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Helpful?
2Thank anirudhmalviya
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Malviya, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure...

Reviewed November 8, 2016

Very bad staff & sales representative Mr Rajesh is the rudest person you will ever come across. Not a nice place to visit. Staff acts to pricey & has no manners. Pls do not waste your time interacting with them. Better visit a different place where atleast, staff will be more welcoming.

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Helpful?
5Thank Snehal S
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Ms. Snehal, We would like to apologize for the inconvenience that has been caused to you during your booking. Kindly treat this as case of isolation as this as hardly happened before. We would like to invite you to our resort for Lunch / Hi-Tea to talk over disagreements / concerns and would surely like to sort out all...

Ahmedabad, India
Reviewed November 7, 2016

Nic eproperty was having an office picnic way back in 2007. Liked the place so visited again with kids.. a good place for nature lovers.. food is nice. at time bar is a kind of less selection. and charges are high..

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Helpful?
1Thank shaniruddh
UpperDeckResort, General Manager at Upper Deck Resort Pvt. Ltd., responded to this review

Dear Mr. Anirudh, Thank you very much for choosing our property for your stay and for taking out your valuable time to write a great feedback on tripadvisor.com community.. We have shared your feedback & words of appreciation with our entire team. It is our constant perseverance and endurance to train our employees to provide the best services and ensure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
We are a leading up market Boutique Resort at Lonavala. Best suited for business with pleasure, the resort has 58 well-appointed A/C guest rooms (6 Standard Rooms, 23 Deluxe Rooms, 27 Cottages & 2 Pavilions) spread over about 12 Acres of land. We organize Conferences / Individual Packages for Families / Walkins / Seminars / Team Building Activities / Incentive Based Scheme for Employees Based on Performance as Room Nights / Executive Holiday Program / Day Event / Annual Contract or Buyout of rooms for the Financial or Calendar Year / Promotions / Product Launches / Get Together / Marriage Functions / Theme Parties / Events / Birthday Parties / Wedding Anniversaries etc.. ... more   less 

Additional Information about Upper Deck Resort Pvt. Ltd.

Address: 13/15 Pangloli Village Thakurwadi | Off Tungarli Lake, Lonavala 410401, India
Location: India > Maharashtra > Lonavala
Price Range: $242 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Upper Deck Resort Pvt. Ltd. 3*
Number of rooms: 58
Reservation Options:
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Hotel Style:
#3 Family Hotel in Lonavala
#5 Spa Hotel in Lonavala
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Questions & Answers

Here's what travelers have asked, with answers from Upper Deck Resort Pvt. Ltd. staff and other travelers.
2 questions
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Mumbai (Bombay), India

See all questions (2)

Questions? Get answers from Upper Deck Resort Pvt. Ltd. staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best location!!! super view”
 of 5 bubbles , yesterday | Read review
“The top rooms offer a fantastic view!”
  • Wardrobe and bed
  • shower
  • TV and desk
  • View from Deck
  • Mirror
 of 5 bubbles GitaBhukta, 4 weeks ago | Read review
“Take the cottages if budget permits.”
 of 5 bubbles Jaijee, Oct 25, 2016 | Read review
“take the higher floors for a more scenic room”
 of 5 bubbles NotSoRudeMoodyFoodie, Sep 27, 2016 | Read review
“Opt for rooms on upper floor, facing the entrance road”
 of 5 bubbles anu-anju, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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