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Citrus Retreats Alleppey

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Citrus Retreats Alleppey
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569 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Chennai (Madras), India
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stated at this place for 3 nights. The place has an amazing location overlooking the Pallathuruthy river and you can just lie down on those hammock style chairs and watch the houseboats moving all day, or do fishing, or avail the wonderful Spa service, or play a game if pool/volleyball, or plunge in the swimming pool, or enjoy a... More 

Helpful?
Thank Nishant_traveller
Mumbai
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It was pleasure staying at Citrus alongwith family. I reached around 4:45 and was surprised to know that the hotel was located at an Island in Backwaters. The took us in boat and check in was already done. To add to that they had a complimentary one hour backwater ride which was great.

Helpful?
Thank patamity
Chennai (Madras), India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights and we liked everything about this hotel. It is located near the backwaters and you have to go via boat. We stayed in Lake view Room and had a excellent view of the back waters with house boats sailing upon that raining.It was like an beautiful painting. It’s a great place for couple who... More 

Helpful?
Thank Dasharath-Chennai
Parwanoo, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago via mobile

Pathetic boat is used to transfer guests to resort.Dinner buffet was toooo hopeless wastage of money.Rooms are ok. No alcohol is provided in the resort.Non co-ordinating staff.Just the location is fine,Otherwise just one star for this resort.

Helpful?
Thank Rajat M
Alappuzha, India
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This particular resort is located on heart of the Alleppey , well i could say it gives out the very beautiful view of paddy fields which gives Alleppey a very greenery effect and most attractive view . I suggest you one must really have to experience here when it rains .

Helpful?
1 Thank Muhammad E
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, we looking forward to see you soon. More 

New South Wales, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in a calm place, away from crowed. Access only via water transport (hotel will provide) Bit warm location, good staff. No other restaurants nearby so you may have to depend on Host's restaurant which serve mostly north India dishes This place is surrounded by canals and river, so if you like sort of place- its a good choice. I... More 

Helpful?
Thank Gpjo
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts, Our people are our biggest asset and we believe in investing in their training to ensure... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

This island hotel was the last leg of our trip and the vest part as well. Right from welcome to food,spa,interiors was too good. The hotel staff were very courteous and engaging. Over all a good experience. Will come back for sure.

Helpful?
Thank AbhinavSinha26
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at our hotel during your visit to the Backwater. My team and I are also grateful for the time taken to share your experience with the TripAdvisor community. We sincerely appreciate your wonderful words of appreciation of our services. We believe that people make a hotel special, giving it heart and soul.... More 

1 review
5 of 5 stars Reviewed July 24, 2016

I had been planning a family trip for a really long time and since i had already visited this property with my husband, we thought of taking my entire family there for 2 nights 3 days. we were 6 adults and 2 kids and we took the Bliss package offered by the resort ( 3 rooms including all meals, 2... More 

Helpful?
Thank sruthi k
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for choosing to stay at Citrus Alleppey and for highlighting the pleasant experience you had with us. We strive everyday to deliver the best experiences to our guests and are grateful to patrons such as you for recognising our efforts. I also thank you for such a profound description of the ambience and the property. More 

Bengaluru (Bangalore), India
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed July 23, 2016 via mobile

I stayed in this resort for 3 nights and best part of resort is its location,there is no road connectivity, resort provides a ferry service .staff is polite and helpful.Resort need maintenance badly. Price wise bit expensive .Resort doesn't have alcohol serving license !!

Helpful?
Thank PawanBhola
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Please do consider staying with us again... More 

Guwahati, India
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 17, 2016

You have to take a 10 mins boat ride from the jetty to the resort...the resort needs some maintenance on the outside...we stayed at the lakeview room..the view was good...the room was large and the bathroom was beautiful...the service was prompt and staff is courteous...However , the food quality is just average ..not upto mark...complimentary sunset cruise is good..one can... More 

Helpful?
Thank jcool_22
Prince_Kuriakose, General Manager at Citrus Retreats Alleppey, responded to this review

Dear Guest, Thank you for taking the time to review your experience Citrus Alleppey. I offer my sincere apologies for not delivering to the level of finesse and detail you have grown to expect out of Citrus. I have read your feedback sent to my attention and have read it in utmost detail. Personalised and attentive service and food taste... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The resort is located on national waterways surrounded with lush greenery and paddy. ... more   less 

Additional Information about Citrus Retreats Alleppey

Address: Karimba Valavu 8/504a - 504n | Alleppey - Changanassery Road, Alappuzha 688003, India (Formerly Citrus Backwater Retreat)
Location: India > Kerala > Alappuzha
Price Range: $54 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Citrus Retreats Alleppey 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Citrus Retreats Alleppey Kerala/Alappuzha, India
Hotel Style:
#1 Romantic Hotel in Alappuzha
#2 Business Hotel in Alappuzha
#3 Family Hotel in Alappuzha
#4 Spa Hotel in Alappuzha
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