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Swissotel Kunshan

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#1 of 318 Hotels in Kunshan
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365 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Naperville, Illinois
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel with great breakfast and dinner buffet. Very helpful staff even though some of them have really difficulties dealing with you in English. Facilities like gym, sauna department etc. are nice. However, you start to see that the hotel is already bit old i.e. not all places are shining.

Helpful?
Thank Ville K
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Ville K, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. Glad to see that our team member impressed you with friendly and helpful service. Also it is great to see that you liked our hotel especially the breakfast, dinner buffet as well as our newly renovated gym. Kindly note that our executive... More 

Zhenjiang, China
1 review
5 of 5 stars Reviewed 4 weeks ago

Always stay at a Swissotel when I can. The staff always exceeds my expectations. Newly remodeled rooms are wonderful. Room size is also good. The outside BBQ is one of my favorite things at the Kunshan location.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank mary g
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear mary g, Thank you for taking the time to comment on your stay experience. We are pleased to hear that you liked our hotel especially on our newly renovated rooms and outdoor BBQ. High guest satisfaction is our main goal at Swissôtel Kunshan. Thank you once again for your patronage and we hope to have the pleasure of welcoming... More 

Santa Clara
1 review
5 of 5 stars Reviewed August 17, 2016

Mr Justin Chen (Concierge) and Mr. Fergus Mac Dewitt were very helpful. This was my first visit and stay on this hotel and hopefully won't be the last. Definitely, I will consider this hotel for my next stay if its close by t my destination.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank 945Berto
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear 9458Berto, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. Glad to see that our team member impressed you a lot, especially Justin and Fergus for the friendly and helpful service. We are looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager More 

Lake Geneva, Wisconsin
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 11, 2016

I have reviewed this hotel in the past but wanted to update it to include the upgrades and improvements made over the past few months. I used to come here often on business and have recently moved to Zhenjiang, China. I still like to visit Kunshan and now stay at Swissotel for pleasure. The executive lounge is completely remodeled and... More 

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank LGBobO
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear LGBobO, Thank you for your on-going patronage of Swissôtel Kunshan. It is very rewarding to receive such a sincere feed-back from loyal guests such as yourself and for sure it will motivate the team to strive for further excellence. Thank you! Looking forward to welcome you back soon to Kunshan. :-) Best regards Jesper Vilsoe General Manager More 

1 review
5 of 5 stars Reviewed August 6, 2016 via mobile

Amazing hotel. Clean rooms. gym and swimming pool. Luxurious at reasonable price. Good breakfast options. Continental breakfast along with Chinese. Nice selection. Good location with lots of shops around

Helpful?
Thank Rupesh M
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Rupesh M, Thank you for taking the time to comment on your stay experience. Conveniently located in the heart of the CBD next to the Kunshan TV Station, Kunshan Library and Kunshan People’s Square, Swissôtel Kunshan is an excellent starting point for guests to confidently explore the destination and all it has to offer. We are pleased to hear... More 

Kortrijk
1 review
5 of 5 stars Reviewed July 31, 2016

Review based on business travel experience of executive room. Very friendly and helpful staff, nicely revovated executive rooms and business lounge area. Wide variation of food in the restaurant, à la carte or buffet style.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank btraveller2016
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear btraveller2016, On behalf of our team I would like to thank you for staying with us and sharing your outstanding experience in the Tripadvisor forum. I am thrilled to read that you enjoyed our lavish international breakfast buffet. Glad to see that you liked our new executive rooms and lounge as well. Genuine hospitality comes from the heart and... More 

???
1 review
5 of 5 stars Reviewed July 30, 2016

My receiver recommendation is right, the location is very convenient, and the staff's english for communication are all perfection, very good for business, also there are have the executive lounge are very nice and easy for business, which very quite and private.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank shuchangc
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear shuchangc, thank you for taking the time sharing such a positive and motivating review following your recent stay at Swissôtel Kunshan. Conveniently located in the heart of the CBD next to the Kunshan TV Station, Kunshan Library and Kunshan People’s Square, Swissôtel Kunshan is an excellent starting point for guests to confidently explore the destination and all it has... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 25, 2016

I stayed at the Swissotel in June and have stayed many times in the past. It is centrally located with parks / running tracks / shopping centres / restaurants and bars all nearby. There is a real "can do" service attitude from all of the staff, everyone greets you and offers to help you. Breakfast is good, Wifi works well... More 

Helpful?
Thank Iain L
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Iain L, thank you for taking the time sharing such a positive and motivating review following your recent stay at Swissôtel Kunshan. Conveniently located in the heart of the CBD next to the Kunshan TV Station, Kunshan Library and Kunshan People’s Square, Swissôtel Kunshan is an excellent starting point for guests to confidently explore the destination and all it... More 

Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2016

While the Hotel is not as new as others in Kunshan, the staff are extremely friendly, helpful and try to make you feel at home, which makes Business travel more comfortable, I enjoy going back to this Hotel each time I go to China on Business.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank WandLSB
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear WandLSB, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. Glad to see that our team member impressed you a lot, especially for the friendly service. We are looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed July 12, 2016

Steller service. Many staff know me by name and they are very thoughtful in ensuring my stay as comfortable as can be. Room is very clean and the fitness facility (pool and gym) sets a very high bar. Would definitely come back if I visit Kunshan again.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank alicechien1000 .
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Alice, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. We are pleased to hear that you enjoyed our service and facilities as well as the personal recognition by our team members. It was a pleasure meeting you and your family and we are looking forward to welcome you back next time your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Being a luxurious international hotel, business and leisure travellers will find comfort in its exclusive facilities combined with the quality, efficiency and reliability that is synonymous with Swiss hospitality. ... more   less 

Additional Information about Swissotel Kunshan

Address: NO. 387 Qianjin Middle Rd, Kunshan 215301, China
Location: China > Jiangsu > Kunshan
Price Range: $105 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Kunshan 4.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Swissotel Kunshan Hotel Kunshan
Swissotel Hotel Kunshan
Hotel Style:
#1 Spa Hotel in Kunshan
#1 Luxury Hotel in Kunshan
#1 Business Hotel in Kunshan
#2 Best Value Hotel in Kunshan
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