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Swissotel Kunshan

#1 of 315 Hotels in Kunshan
Certificate of Excellence
Hotel website
Name/address in local language
No.387 Qianjin Middle Road, Kunshan 215300, China
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350 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

While the Hotel is not as new as others in Kunshan, the staff are extremely friendly, helpful and try to make you feel at home, which makes Business travel more comfortable, I enjoy going back to this Hotel each time I go to China on Business.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank WandLSB
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear WandLSB, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. Glad to see that our team member impressed you a lot, especially for the friendly service. We are looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

Steller service. Many staff know me by name and they are very thoughtful in ensuring my stay as comfortable as can be. Room is very clean and the fitness facility (pool and gym) sets a very high bar. Would definitely come back if I visit Kunshan again.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank alicechien1000 .
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Alice, thank you for taking the time to comment on your stay experience with Swissôtel Kunshan. We are pleased to hear that you enjoyed our service and facilities as well as the personal recognition by our team members. It was a pleasure meeting you and your family and we are looking forward to welcome you back next time your... More 

San Jose, California
2 reviews
5 of 5 stars Reviewed June 16, 2016

A very nice hotel, especially the stuff who always treat you as their friends or even like family members. After my wife and son stay here with me for a weekend, they told me they now know why I like to travel and stay in this hotel.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank J_Yang2015
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear J_Yang2015, thank you for taking the time sharing such a positive and motivating review following your recent stay at Swissôtel Kunshan. Glad to learn that our vision for the hotel, “Being recognized for providing Swiss hospitality and design in the most recognized business hotel in Kunshan while providing a home away from home for a short period of time”,... More 

Rapperswil, Switzerland
1 review
5 of 5 stars Reviewed June 16, 2016

Breakfast buffet is excellent. Fresh bread (as from Swiss bakery) every day. Coffee and Cappuccino as in Europa. Have not used Spa and Gym … but both available. Free Wifi in the whole Hotel. No constant Log-in required. It is just ON. Very friendly staff.

Helpful?
Thank hpsrajowa
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear guest, on behalf of our team I would like to thank you for staying with us and sharing your outstanding experience in the Tripadvisor forum. I am thrilled to read that you enjoyed our lavish international breakfast buffet, including our authentic breads and coffees. Good functioning internet is a MUST in this day and age and happy that our... More 

Kenosha, Wisconsin
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 3, 2016 via mobile

My company uses this hotel as we have an office nearby. Gave the hotel 5 stars as it ticked all the boxes.....nice room with comfortable bed and great pillows!!!!! Staff is very friendly and personable!!! Nice bar with great service and food. The breakfast buffet rivals any I have had in a variety of business travel.

Helpful?
Thank WIBuckeye
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear guest Thank you for taking the time to comment on your stay experience. We are pleased to hear that you enjoyed the hotel facilities and especially our service and food. High guest satisfaction in our main goal at Swissôtel Kunshan. Thank you once again for your patronage and we hope to have the pleasure of welcoming you back soon.... More 

Ravensburg
1 review
5 of 5 stars Reviewed May 16, 2016

I can really recommend you this Hotel. It was a nice and comfortable stay in Swissotel Kunshan. The Service was very good and there are likeable People. The Food proposal is very big and tasteful. The Fitness area is very modern.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank 407markusn
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Thank you for taking the time to comment on your stay experience at Swissôtel Kunshan. We are pleased to hear that you enjoyed the hotel facilities, restaurants and our service. Hope to have the opportunity to welcome you back in the near future. Best regards Jesper Vilsoe General Manager More 

Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed May 6, 2016

During business trip in China, we spent one night here. We visited one factory in Kunshan. Very Nice hotel with delicious food. The rooms are very nice and clean. The staff is very kind and warm. Recomendation for the hotel, for European visitors.

Helpful?
Thank Dragan R
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Dragan R Thank you for taking the time to comment on your recent stay experience at Swissôtel Kunshan. We are pleased to hear that you enjoyed the hotel facilities, restaurants and our service. Hope to have the opportunity to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager More 

Milan, Italy
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed April 22, 2016

During business trip in China, we spent one night here. The location is very elegant, the staff very warm. Our room was no very big, but we had the necessary. The breakfast very tasty, we found everything, expecially for western guests. Of course i recommend this hotel.

Helpful?
Thank Marcello L
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Marcello L, thank you for choosing to stay at Swissôtel Kunshan and for your valuable time spent writing this review. We are glad to hear that you are satisfied with the hotel, especially the central location, breakfast and warm and friendly staff. We look forward to welcoming you back to Kunshan soon. Best regards Jesper Vilsoe General Manager More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2016

I stayed many days in Swissotel Kunshan for last couple of years. It is the best choice in terms of value and quality in town. You got good location, spacious clean room, nice swimming pool and gym, good breakfast buffet, friendly employee, access to executive lounge....I enjoy the time(happy hour) I spent there with very hospitality employees lead by Arren... More 

Helpful?
1 Thank honghuang55
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Thank you for your on-going patronage of Swissôtel Kunshan over the years. It is very rewarding to receive such feed-back from loyal guests such as yourself and for sure it will motivate the team to strive for further excellence. Looking forward to welcome you back next time your travels take you to Kunshan. Best regards Jesper Vilsoe General Manager More 

Nykoping, Sweden
Level Contributor
10 reviews
4 of 5 stars Reviewed April 14, 2016

Me and my family stayed one night at Swissotel in Kunshan during our China trip in March. I have stayed here many times before during business trips and I have always had a positive feeling when leaving. This time was no exception. I will definitely come back whenever I am in the Kunshan area.

Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank MikaelT
GMSwissotel, General Manager at Swissotel Kunshan, responded to this review

Dear Mikael T We are delighted that we had the opportunity to welcome you back to Swissôtel Kunshan following your many previous stays – thank you for your loyalty! I am pleased to hear you left with a positive feeling, this means a lot to the entire team. Looking forward to welcome you back next time your travels take you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Being a luxurious international hotel, business and leisure travellers will find comfort in its exclusive facilities combined with the quality, efficiency and reliability that is synonymous with Swiss hospitality. ... more   less 

Additional Information about Swissotel Kunshan

Address: No.387 Qianjin Middle Road, Kunshan 215300, China
Location: China > Jiangsu > Kunshan
Price Range: $96 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Kunshan 4.5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Swissotel Kunshan Hotel Kunshan
Swissotel Hotel Kunshan
Hotel Style:
#1 Spa Hotel in Kunshan
#1 Business Hotel in Kunshan
#1 Luxury Hotel in Kunshan
#3 Best Value Hotel in Kunshan
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