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Embassy Suites by Hilton Greensboro - Airport

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Embassy Suites by Hilton Greensboro - Airport
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641 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Greensboro - Airport
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Showing 635: English reviews
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The staff here is awesome but the rooms are showing their age. The furniture and carpets are worn and the doors and walls have plenty of nicks and scratches. The most noticeable thing was the green mold on the exterior of the building. I realize it would be costly to pressure wash this off since it so high up but... More 

Helpful?
1 Thank Geoff W
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Thank You for taking the time to share your recent experience. We will be sure to take the concerns that you expressed here to the appropriate departments. We hope that you will consider the Embassy Suites when you plan your next trip. More 

NC
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Spent one night here for a work conference and really found nothing to complain about. My room was clean and the bed comfy. Happy hour was nice and enjoyed a local craft beer they offered. The shuttle service delivered a group of us to a local restaurant and was very prompt in picking us up when we were done with... More 

Helpful?
Thank emkaymom
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Thank you for taking the time to share your recent experience with us. we appreciate your feedback and look forward to you staying with us in the near future. More 

Seattle, Washington
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Shuttle was great, I just called from the airport; took 10min for the driver, "Murph", to come get me. My room was ready, I am an HHonors member so they gave me 2 water bottles (not sure if they do that for everyone. Room was a standard Embassy room. Only complaint is that the bathroom had a faint smell of... More 

Helpful?
Thank Monica P
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Hello Monica, Thank You for providing that awesome feedback. We love to hear that our team is doing all they can to provide our guests with a wonderful experience. We would also like to apologize for the issues that you experienced with the cleanliness of your room. I will make sure that those issues are taken to the proper departments.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

We stopped here on our way to Myrtle beach and it was a good choice. I loved the complimentary drinks and the kids enjoyed the pool. However the hot tub was a little dirty and I wouldn't let my kids use it. The room was spacious and clean but the air conditioning was not able to catch up with the... More 

Helpful?
Thank A TripAdvisor Member
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Thank you for that awesome feedback. We apologize for the issues that you experienced during your stay. We are also very excited that you enjoyed our breakfast. I will also be sure to let Tom know that you enjoyed the service that he provided. Please consider the Embassy suites when you plan your next trip. More 

Albemarle, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I was impressed with the room and the hotel. I was there for an event and stayed two nights. The only downside was that housekeeping did not come in to make my bed or tidy up the room even though they saw me leave the room. I also did not receive my wake up call. I just happened to be... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Judith W
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Hello Judith, Thank you for taking the time to share your recent experience with us. We appreciate your feedback and we will be sure to address the issues that you expressed in your review with our housekeeping team. Please consider the Embassy Suites when you plan your next trip. More 

Raleigh, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The location of this hotel is very convenient to the Piedmont Triad International airport. However, both the sleeping and suite areas of these rooms are extremely outdated and unclean. The furnishings are worn, the carpet appears to be dirty and separating from the floor.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jennifer H
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Thank you for taking the time share your recent experience with us. We are always making changes to our property and working on ways to improve on our guest experience. Please consider the Embassy Suites when you plan your next trip. More 

Hampstead, North Carolina
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in a suite here with a convention, and it was lovely. The room is spacious, clean and quiet, and I slept well. The breakfast and free happy hour were both just terrific.The staff was friendly and professional. I look forward to my next visit.

Helpful?
Thank demmaray
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Thank you for taking the time to share your recent experience with us. We truly appreciate your feedback and are please that you enjoyed your stay. Please consider the Embassy Suites when you plan your next trip. More 

Hinesville, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

The baby roaches were in our room but the staff moved us. Overall itwas a very pleasant experience. I wouldgo back. I would definitely recommend a friend. Enjoyed the complimentary breakfast and drinks. Took a night off the bill

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 694marvinm
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Hello, Thank you for taking time to share your recent experience with us. We are always looking for ways to improve our guests experience. We sincerely apologize for the issues you experienced during your stay. More 

Columbia, South Carolina
1 review
1 of 5 stars Reviewed 4 weeks ago

It was a very very filthy hotel from the atrium to the suite I was in. I would never stay in this hotel again until major renovations are done. The staff, however, was outstanding!! Everyone was very friendly and helpful. I did checkout early and went to another hotel due to the lack of cleanliness of this hotel.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank K1047OGmelissaj
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Hello, Thank you for taking the time to share your recent experience with us. We are very excited that our staff was able to take great care of you. We are always looking for ways to make our guest experience better a great one. Please consider the Embassy Suites again when you plan your next trip. More 

Greensboro, North Carolina
1 review
3 of 5 stars Reviewed 4 weeks ago

Excellent service. However, very tired and worn rooms. The guest rooms are very much in need of a makeover. Not the standard of excellence I expect from an Embassy Suites location. The sink in our room was literally falling out of the bottom of the counter.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 107chadh
Shauna B, Manager at Embassy Suites by Hilton Greensboro - Airport, responded to this review

Hello, Thank you for sharing that wonderful feedback with us. Here at the Embassy Suites we like for our guest to enjoy every part of their stay. Please give us the chance to make your stay a great one by considering the Embassy Suites again when you plan your next trip. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Greensboro - Airport

Address: 204 Centreport Dr, Greensboro, NC 27409-9783
Location: United States > North Carolina > Greensboro
Price Range: $141 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Greensboro - Airport 3.5*
Number of rooms: 219
Reservation Options:
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Also Known As:
Embassy Suites Greensboro
Greensboro Embassy Suites
Hotel Style:
#12 Business Hotel in Greensboro
#13 Family Hotel in Greensboro
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