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All reviewsevening receptionmade to order omeletshot tubfree drinksbusiness tripliving roomcomplimentary breakfasta great staygreensboro airportfirst floornorth carolinafront desk staffenjoyed my stayfitness centerindoor poolclose to the airportstaff was friendly
We wanted a hotel with a restaurant, did not think it would be so good. A/C made horrible noise. Staff was wonderful couldn't do enough for you. The beds were below standard compared to less expensive hotels I have stayed at in the area.
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I stayed at Embassy Suites for four days. I have to say that four employees stood out due to the fact that others working were inconsistent in friendliness and attitude (from a previous stay earlier in Jan. And this stay )These employees were :
1 Thank gingerflowers
Response from Makisha M, Assistant Guest Services Manager at Embassy Suites by Hilton Greensboro - AirportResponded January 2, 2018
Thank you for taking the time out of your day to share your experience with us all. I am super happy you encountered our employees here. We look forward to having you here with us in the near future!
Assistant Guest Services Manager
Staff was great, hotel okay is dated and needs updating. Carpet in room is sloopy, loose. Lights out in bathroom, sink in bedroom no water, bed was comfortable that's what matters most. They provide an awesome breakfast, and manager reception is great too a tad...More
I always stay at Hilton brand hotels because they are newer hotels and clean. This place should have its Hilton flag revoked. I chose this hotel on a family trip as a half way point to stop on a long trip because is slept 6...More
I switched to the Hilton brand hotel after have too many negative experiences with a different brand. This was my first disappointing experience with them. I stayed Saturday March 31 through Monday April 2. This was Easter weekend. It seemed like the staff did not...More
1 Thank BrandtMom
Response from Makisha M, Assistant GSM at Embassy Suites by Hilton Greensboro - AirportResponded 2 weeks ago
We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us...More