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BEST WESTERN PLUS Greensboro Airport Hotel

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212 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Charlotte, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Room was acceptable but breakfast could have been better, Bed was comfortable. The carpet needed cleaned. The price was good for the room. Staff was friendly. Parking was lighted and it wasn't loud to sleep. Overall it was acceptable

Review collected in partnership with Best Western

Helpful?
Thank David M
High Point
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

This was not good at all. Musty smell with rugs that prove it that didn't look like they had been cleaned in years. Shower also was horrible. Would not stay at this Best Western compared to others. Was very disappointed.

Review collected in partnership with Best Western

Helpful?
Thank Phillip S
New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Would never recommend this hotel. Could not get room cleaning in 2 days. When contacted the front desk, this was the response "I'm not housekeeping, I come in at 3 and this is not my responsibility" Had reservations for next month and will definitely be canceling them.

Review collected in partnership with Best Western

Helpful?
Thank evesal
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I am so sorry that you were dissatisfied with your stay. I assure you that your experience is certainly NOT our norm. I have spoken with Both the Housekeeping dept. and Front desk about your concerns. I truly am sorry and hope that you will consider staying with us in the future. Please feel free to contact me personally. Thank... More 

Cranberry Township, Pennsylvania
2 reviews
2 of 5 stars Reviewed 2 weeks ago

The room had a hole in the carpet, cleaning cloths in the refrigerator, vinyl baseboard coming off the wall, and poor internet connection. There were no towels in the fitness room or cleaner to sanitize equipment, and the grounds were littered.

Review collected in partnership with Best Western

Helpful?
Thank Nick P
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I am very sorry that your experience was below your expectations. I want you to know that I have addressed all of your concerns and I assure you that the conditions you faced is certainly not our norm. Again, I am truly sorry. I hope you will consider staying with us is the future. Thank You for your feedback. Mary... More 

1 review
5 of 5 stars Reviewed July 21, 2016

We visited this hotel 07/19-07/21. The hotel was very clean and we enjoyed the suite. The price was great. Adriane was awesome and made our visit enjoyable. We will stay at this hotel the next time we visit Greensboro.

Helpful?
Thank Todd C
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You so much for your Wonderful comments about Our Hotel. We appreciate the feedback. Adriane is aware of your comments and is pleased to know that she was recognized for a job well done. We look forward to your return visits. More 

Perrineville, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 15, 2016

HOTEL needs a major update. Rooms are dark and dreary. It is depressing to stay in these rooms. Bed pillows are like sleeping on a rubber tire.This hotel has a lot of work to do before i would consider staying there again.

Review collected in partnership with Best Western

Helpful?
Thank jkaye
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You for your feedback. I want you to know that all of your concerns are being addressed. I hope to see you in the future. More 

Frederick, Maryland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 6, 2016

We had a some of minor problems which were quickly resolved by the front desk. We were disappointed with the breakfast. It doesn't look like they had a breakfast room employee. If you wanted something hot or warm, you had to make it yourself, it wasn't waiting for you. I'll be more careful when I read free breakfast from now... More 

Review collected in partnership with Best Western

Helpful?
Thank Kenneth F
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank you so much for your feedback. We take your concerns very seriously. We are working on getting our Hot ready to go breakfast in place. More 

Durham, United States
1 review
4 of 5 stars Reviewed June 27, 2016

This is my second time at a Best Western. This hotel had Excellent staff. I was greeted with friendliness. The check out staff was also friendly. excellent breakfast. The room could use new carpet as it had cigarette burns on it. There was a smoking odor in hall.

Review collected in partnership with Best Western

Helpful?
Thank Dwehdy S
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You for your kind comments of the hotel and staff. I want you to know that we take your concerns seriously and they are being addressed. More 

Pikesville, Maryland
Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 27, 2016

Great value hotel in Greensboro. Check in was a breeze, so was checking out. The room was clean and ready when we arrived. The front desk was friendly. Would stay here again. It is located close to stores and the airport with plenty of parking.

Helpful?
Thank Teressa926
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

Thank You for your kind words. We do try very hard to make sure our guests have an enjoyable experience while staying with us. We look forward to your future visits. Mary Lou B. More 

Plainview, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2016

It was one of the worse Best Western hotels I have been at. The internet was so slow that Google wouldn't even load. Then I had issues with the cleanness of my room. The staff corrected it immediately, but still I shouldn't have to point that out. Then the Laundry Facilities were awful. I felt that my clothes were going... More 

Review collected in partnership with Best Western

Helpful?
Thank Ronald S
Mary Lou B, General Manager at BEST WESTERN PLUS Greensboro Airport Hotel, responded to this review

I am very sorry that you did not have a good experience while staying with us. I do want you to know that we take your feedback very seriously and are addressing your concerns. Mary Lou B. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Greensboro Airport Hotel

Address: 7800 National Service Rd, Greensboro, NC 27409-9667
Location: United States > North Carolina > Greensboro
Price Range: $79 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Greensboro Airport Hotel 2.5*
Number of rooms: 61
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Also Known As:
Best Western Greensboro
Greensboro Best Western
Hotel Style:
#16 Family Hotel in Greensboro
#28 Business Hotel in Greensboro
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