Sheraton Greensboro at Four Seasons
3121 West Gate City Boulevard, Greensboro, NC 27407-4615
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Room & Suite (106)
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About
#17 of 89 hotels in Greensboro
Location
4.3
Cleanliness
4.5
Service
4.1
Value
3.8
Travelers' Choice
GreenLeaders GreenPartner
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Gift shop
Parking
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Wine / champagne
Vending machine
Meeting rooms
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Room service
Safe
Cable / satellite TV
Flatscreen TV
Walk-in shower
Complimentary toiletries
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Radio
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, Arabic
Location
63Somewhat walkable
Grade: 63 out of 100
51Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
3121 West Gate City Boulevard, Greensboro, NC 27407-4615
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575Reviews18Q+A100Room tips
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Most Recent
Michael Dillard was very nice and courteous. I loved the way he helped us make our arrival and check in as smooth and comfortable as possible. He also showed us the quickest way to get to a rooms and made sure we knew our way around. His level of hospitality is rare.
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 2 days ago
Thank you for your appreciation. We are grateful for your feedback regarding your stay at the Greensboro Sheraton Hotel. It is, of course, with great joy that we read of your satisfaction with the services we offer. We take great pride in our staff and the service they provide. Your comments will be passed onto Michael regarding your kind praise of his service. We look forward to welcoming you on your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checked into the hotel, paid extra to be on the club level they told me the club lounge would be open until 10 PM. It was around 7 PM. I go up there to have a drink and it’s pitch dark. I end up going down to the bar and the bartender is literally fighting with a customer about securing a credit card to open a tab very unprofessional. Walls are paper thin. You can hear the conversations in the room next to you. The door had a huge crack under the bottom and the side letting in a bright light in the middle of the night. Very frustrating at 4 AM. the person in the room next to me blaring music I called down to the front desk they sent security up. It took over an hour to get them to stop the music. Not a happy staff, stay elsewhere.
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 3 days ago
Thank you for taking the time to let us know about your experience while staying at the Sheraton Greensboro Hotel. Providing the highest level of hospitality is our number one priority and I sincerely apologize for the issues you mentioned. I have shared your feedback with the hotel management team to address your concerns regarding the club lounge and bar outlets, as well as the maintenance issue you provided. Again, I apologize for the service mishaps and eagerly await the next opportunity to meet all your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We stayed for a concert at the coliseum and it was very convenient. Uber was horrible - we had no problem getting there but when the concert was over Uber had “no service at that time” - so we had no choice but to walk. It was about a mile a half and wasn’t bad. Luckily it was a nice night and many of us we all walking so it felt safer. The hotel is nice. Our room was very nice, clean and quiet. The only problem we had was some how someone charged $200 from the restaurant to our room - or the hotel billed it to the wrong room, who knows - but get a print out of your charges before you walk away at checkout.
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Date of stay: March 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 3 days ago
Thank you for your kind comments regarding the Sheraton Greensboro Hotel. However, we are very apologetic that portions of your stay did not meet your expectations. We strive to provide an exceptional stay for all our guests. We do not like hearing that we fell short delivering on your expectations. We appreciate your comments; it will help us improve our services. Your comments have been shared with the hotel management team. When your travels bring you back to the area, it is our hope that you will choose the Sheraton Greensboro Hotel to receive the service you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room was wonderful. I want to commend Heather the restaurant manager for the restaurant Josephs to go above and beyond to provide menu alternatives for my dietary needs. She and the server kept coming back to our table to make sure we were happy with the selections. And we were!
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 6 days ago
On behalf of the whole team at the Sheraton Greensboro Hotel , we would like to thank you for your kind words. It is a real pleasure to hear that you enjoyed your stay with us. We are happy to hear you enjoyed your dining experience at Joseph's Restaurant located in the hotel and that Heather assisted you regarding your dining concerns. We look forward to seeing you when your travels bring back to Greensboro..
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had our sons rehearsal dinner at the Sheraton in Greensboro, NC in May 2023 and it was FANTASTIC...from the service to the food! Working with the events coordinator, Rachel, was a pleasure! A+
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 1 week ago
We would like to thank you very much for this very positive feedback, which shows your satisfaction and encourages us on a daily basis. We are pleased to hear that your son's rehearsal dinner was a success. We are honored that you chose the Sheraton Greensboro Hotel to host your dinner. We wish you all the best and thank you again for your kind feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Never have I been treated with such disrespect and contempt. Front Desk Manager Antonio Scott could have resolved a simple miscommunication very easily. Instead chose to loose her temper and attempt to blame me for a mistake made by another front desk staff member. In short I was told there was a $20 food and beverage credit upon check in. Later to find out not true. I was told by Ms. Scott that $40 means nothing to Marriott because they have So Much Money. True enough... But I would hope that mistreatment of guests does mean something. From the Frontdesk manager to certain staff and Joseph Restraunt Receptionist and Bartender upper management would be wise to Retrain Customer Relations. Consider alternative properties.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 1 week ago
Many thanks for taking the time to share your feedback concerning our hotel! Your comments will be shared with the hotel management staff and use this feedback as a teachable moment with our team. We hope to wish you back in the future to the Sheraton Greensboro Hotel for the service you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was general chairman for a convention of business and professional men and women. We selected the Sheraton Four Seasons / Koury Convention Center as the site for our annual convention. In everyway, the facility met and surpassed our expectations! From spacious meeting rooms to comfortable sleeping rooms, from delectable food to outstanding banquet services...the Sheraton experience was first class! Our relationship with all aspects of the facility, from the hotel general manager to the service staff was friendly, professional and top shelf! I highly recommend this facility as a one night getaway for any family or a meeting destination and venue for any organization. You will not go wrong by choosing the Sheraton Four Seasons / Koury Convention Center for your next hospitality need!…
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Date of stay: May 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 1 week ago
We would like to thank you for the very positive feedback following your stay at the Sheraton Four Seasons Hotel/Koury Convention Center. We are delighted to read that you enjoyed your stay and that your convention was a success. We are pleased to hear that all aspects of your visit met your expectations. Thank you again and we look forward to welcoming you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the pleasure to have our wedding at the Sheraton! It was amazing! We had help from the first day we visited. They upheld our contract and was very straightforward. The food was AMAZING! And our ceremony and reception rooms were out of this world. Pricing was the absolute greatest. I would refer anyone to have an event here. Our coordinator at the Sheraton was so perfect, it felt like we were her only event, because she took her time with everything and got everything we asked for without skipping a beat!
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 2 weeks ago
We are so grateful for your comments regarding the Sheraton Greensboro Hotel hosting your wedding. Your feedback is a genuine reward for the work accomplished by our entire team. What a pleasure to read your positive comments! We are pleased hear that your special day was all you hoped for. We wish you all best. Thank you again for your kind words.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were there on business and the entire staff was welcoming, receptive and took action when our needs changed. We stay here every year and the service and attention to detail are the best. The food and rooms are excellent. Joseph's Restaurant has reworked it's menu and is delicious!
Read more
Date of stay: March 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 3 weeks ago
We are really grateful for your comments, which are a genuine reward for the work accomplished by our entire team. What a pleasure to read your positive feedback! Your thoughtful comments will be passed on to the Sheraton team. Also, thank you for the kind comments regarding Joseph's Restaurant. We look forward to your next visit!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not impressed with this property. No recognition for Marriott status at check in. No breakfast in the lounge on weekends. Unlike most Sheraton / Marriott properties they didn’t give voucher or discount for breakfast in restaurant since lounge wasn’t serving. No parking as they allow the parking lot to be used for shuttle service to concerts. At least reserve an area for paying guests!
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Date of stay: April 2023
Value
Location
Service
Room Tip: Stay elsewhere on weekends or when there is an event at Greensboro coliseum.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Samantha Edwards, Other at Sheraton Greensboro at Four Seasons
Responded 3 weeks ago
Thank you for taking the time to write this comment. Our customers' opinions are very important to us. Please rest assured that each and every one of your comments regarding the check in process, breakfast and parking has been shared with your hotel management team and will be very useful to us as we continue to improve our service. We sincerely hope that we will still be able to welcome you to the Greensboro Sheraton Hotel in the future for the service that you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$149 - $200 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton greensboro at four seasons hotel greensboro, sheraton greensboro at 4 seasons, four seasons greensboro at, greensboro sheraton, greensboro four seasons
LOCATION
United StatesNorth CarolinaGreensboro
NUMBER OF ROOMS
985
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Claim Your ListingSHERATON GREENSBORO AT FOUR SEASONS $149 ($̶1̶8̶5̶) - Updated 2023 Prices & Hotel Reviews - NC
Frequently Asked Questions about Sheraton Greensboro at Four Seasons
Which popular attractions are close to Sheraton Greensboro at Four Seasons?
Nearby attractions include Movie Tavern Four Seasons Station (0.3 miles), Four Seasons Town Centre (0.2 miles), and The Grand 12 Theater (0.4 miles).
What are some of the property amenities at Sheraton Greensboro at Four Seasons?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Greensboro at Four Seasons?
Top room amenities include a flat screen TV, a desk, and a pool view.
What food & drink options are available at Sheraton Greensboro at Four Seasons?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Greensboro at Four Seasons?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Greensboro at Four Seasons?
Conveniently located restaurants include Darryl's Wood Fired Grill, Bonefish Grill, and Biscuitville.
Are there opportunities to exercise at Sheraton Greensboro at Four Seasons?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Sheraton Greensboro at Four Seasons?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Greensboro at Four Seasons offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sheraton Greensboro at Four Seasons?
The staff speaks multiple languages, including English, Spanish, French, and Arabic.
Are there any historical sites close to Sheraton Greensboro at Four Seasons?
Many travelers enjoy visiting Greensboro History Museum (3.8 miles) and Blandwood (3.2 miles).