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Greensboro Marriott Downtown

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368 Reviews from our TripAdvisor Community

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There are newer reviews for Greensboro Marriott Downtown
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Showing 367: English reviews
Raleigh, North Carolina
Reviewed February 25, 2016

I stayed at this Marriott for a one-night business trip (as I do a couple times a year). The friendliness of the staff was really striking this time! The hotel manager (or a tall guy in a sportcoat who seemed like the hotel manager) was highly visible. Every single hotel employee I encountered -- from the front desk to the...

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Thank ElSlaw
Washington DC, District of Columbia
Reviewed February 20, 2016 via mobile

The staff is nice and friendly, and aspects of the hotel has been renovated, such as the beds, carpets, and lights and an acceptable fitness room. But this hotels major problem is paper thin walls. You can hear the tv in the next room; you can hear people cough in the next room. It's really a problem.

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Thank SDPearson
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Good Afternoon, Thank you for responding to Tripadvisor with your valuable feedback regarding your recent stay with us. We apologize for the issues you encountered during your stay. We will continue to make progress with our Hotel, and we hope you return so we can treat you like the valued Marriott guest that you are.

newport, nc
Reviewed February 7, 2016

We traveled to greensboro for a first lego league robotics competition at nc a&t. The proximity to the university was great. The hotel was lovely, clean & comfortable. We did experience some sleep disruption around 3am due to a few inconciderate fellow guests. Nothing the hotel can be blamed for. Food from room service & restaurant was good. Would stay...

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Thank formerNYyankee
San Antonio, Texas
Reviewed January 31, 2016 via mobile

My company booked this hotel for me and 3 of my coworkers on a business trip. It is a lovely hotel and was easy to get to and in a convenient location. The beds were absolutely awesome! So comfy and warm after a long cold day in Greensboro. The rooms were nicely decorated and well equipped and free wifi was...

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Thank angie O
Manchester, United Kingdom
Reviewed January 22, 2016

Stayed for three nights. Staff were the most impressive of any Marriott I have ever stayed at. From reception to security, from breakfast service to bar/ restaurant I could not fault the warm welcome and politeness. Had an issue at check in when the room I was allocated was positioned next to a noisy outdoor aircon facility that sounded like...

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Thank David B
Durham, North Carolina
Reviewed January 5, 2016

My husband and I stayed here NYE. When we walked into the lobby, the smell was awful. Smelled musty and old. The hotel shows its age. Front desk staff were friendly. When we got to our room, a long black hair was on the pillow. The toilet ran and ran unless you jiggled the handle every time you flushed. There...

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Thank Carrie S
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Carrie, Thank you for responding to Tripadvisor regarding your recent stay with us at the Greensboro Marriott Downtown. First and foremost I want to apologize for the issues you encountered during your stay with us on New Years Eve. This is not our standard and I have addressed each issue with the appropriate Department Head to ensure this will...

Irvine, California
Reviewed December 31, 2015

Whenever we are visiting family in Greensboro, we stay at this hotel. We are loyal to Marriott and my husband loves the location. I have been wanting to write this review for some time but have held off due to the friendliness of the Concierge and lounge staff. However, after our last stay, I knew I had to write it....

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1Thank atronce
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Thank you for responding to TripAdvisor with your valuable feedback regarding our recent stay with us at the Greensboro Marriott Downtown. Thank you for your comment about our friendly Concierge and lounge staff. We apologize for your issues you encountered during your stay. We are committed to continuing to make improvements to our Hotel. We hope you return and give...

Bronx, New York
Reviewed December 6, 2015 via mobile

The pros: Very clean. Typical Marriott. Friendly staff. Very accommodating. Fast and tasty room service. Maybe the best room service I've ever had if not just in terms of quality, certainly for punctuality. Nice comfy bed. Desk rep gave me free points without being solicited if I skipped breakfast. Cons: Room seemed a touch out dated especially the bathroom. Needs...

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Thank Tim H
Reviewed November 6, 2015

Stayed for one night for business. The lobby is quite nice but the rooms are starting to show their age and it's time for an update. If you are wanting downtown, the location is great as it's within walking distance to a number of restaurants and bars on Elm Street. The service was very friendly and accommodating! When in Greensboro...

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Thank Owen B
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Owen, Thank you for responding to Tripadvisor with your valuable feedback regarding your recent stay with us at the Greensboro Marriott Downtown. Thank you for your kind words about our friendly service and great location. We will continue to work on projects improving our Hotel. Thank you again and we hope you return to the Greensboro Marriott Downtown so...

Baltimore, Maryland, USA
Reviewed October 19, 2015 via mobile

This was without a doubt the worst experience I have had a Marriott in over 25 years of staying there. I am a Lifetime Platinum Elite member. Checkin was a horrid experience with the staff being inconsiderate and impolite. Then weather was bad so we decided to stay and have dinner at he hotel. We found however that the restaurant...

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Thank neveradoubt
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Neveradoubt, Thank you for responding to Tripadvisor regarding your recent stay with us at the Greensboro Marriott Downtown. We strive to give excellent customer service and accommodations. We apologize that this did not occur during your stay. Again, we apologize about your experience with check in and also the restaurant. We hope you return to the Greensboro Marriott Downtown...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Greensboro Marriott Downtown

Address: 304 N. Greene Street, Greensboro, NC 27401
Location: United States > North Carolina > Greensboro
Price Range: $156 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Greensboro Marriott Downtown 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
Greensboro Marriott Downtown Hotel Greensboro
Marriott Greensboro
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Questions & Answers

Here's what travelers have asked, with answers from Greensboro Marriott Downtown staff and other travelers.
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Questions? Get answers from Greensboro Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Onsite restaurant and bar offer good menu options”
 of 5 bubbles mardiaz2017, Feb 15, 2017 | Read review
“Good views from the top floor”
 of 5 bubbles andrewlB4210NO, Feb 13, 2017 | Read review
“Up kept quiet rooms.”
 of 5 bubbles Vonnster13, Jan 23, 2017 | Read review
“Ask for non-connecting rooms, away from the elevator”
 of 5 bubbles sherlock0079, Nov 26, 2016 | Read review
“Not quite sure if there are any great views. When I was there, construction was going on.”
 of 5 bubbles candyland2016, Nov 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question