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Greensboro Marriott Downtown

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304 N. Greene Street, Greensboro, NC 27401
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1 room 1 adult
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Greensboro Marriott Downtown
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257 Reviews from our TripAdvisor Community

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newport, nc
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We traveled to greensboro for a first lego league robotics competition at nc a&t. The proximity to the university was great. The hotel was lovely, clean & comfortable. We did experience some sleep disruption around 3am due to a few inconciderate fellow guests. Nothing the hotel can be blamed for. Food from room service & restaurant was good. Would stay... More 

Helpful?
Thank formerNYyankee
San Antonio, Texas
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My company booked this hotel for me and 3 of my coworkers on a business trip. It is a lovely hotel and was easy to get to and in a convenient location. The beds were absolutely awesome! So comfy and warm after a long cold day in Greensboro. The rooms were nicely decorated and well equipped and free wifi was... More 

Helpful?
Thank angie O
Manchester, United Kingdom
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for three nights. Staff were the most impressive of any Marriott I have ever stayed at. From reception to security, from breakfast service to bar/ restaurant I could not fault the warm welcome and politeness. Had an issue at check in when the room I was allocated was positioned next to a noisy outdoor aircon facility that sounded like... More 

Helpful?
Thank David B
Durham, North Carolina
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 5, 2016

My husband and I stayed here NYE. When we walked into the lobby, the smell was awful. Smelled musty and old. The hotel shows its age. Front desk staff were friendly. When we got to our room, a long black hair was on the pillow. The toilet ran and ran unless you jiggled the handle every time you flushed. There... More 

Helpful?
Thank Carrie S
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Carrie, Thank you for responding to Tripadvisor regarding your recent stay with us at the Greensboro Marriott Downtown. First and foremost I want to apologize for the issues you encountered during your stay with us on New Years Eve. This is not our standard and I have addressed each issue with the appropriate Department Head to ensure this will... More 

Irvine, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2015

Whenever we are visiting family in Greensboro, we stay at this hotel. We are loyal to Marriott and my husband loves the location. I have been wanting to write this review for some time but have held off due to the friendliness of the Concierge and lounge staff. However, after our last stay, I knew I had to write it.... More 

Helpful?
1 Thank atronce
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Thank you for responding to TripAdvisor with your valuable feedback regarding our recent stay with us at the Greensboro Marriott Downtown. Thank you for your comment about our friendly Concierge and lounge staff. We apologize for your issues you encountered during your stay. We are committed to continuing to make improvements to our Hotel. We hope you return and give... More 

Travelers are raving about these Greensboro hotels

Indianapolis, Indiana
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

The pros: Very clean. Typical Marriott. Friendly staff. Very accommodating. Fast and tasty room service. Maybe the best room service I've ever had if not just in terms of quality, certainly for punctuality. Nice comfy bed. Desk rep gave me free points without being solicited if I skipped breakfast. Cons: Room seemed a touch out dated especially the bathroom. Needs... More 

Helpful?
Thank Tim H
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 6, 2015

Stayed for one night for business. The lobby is quite nice but the rooms are starting to show their age and it's time for an update. If you are wanting downtown, the location is great as it's within walking distance to a number of restaurants and bars on Elm Street. The service was very friendly and accommodating! When in Greensboro... More 

Helpful?
Thank Owen B
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Owen, Thank you for responding to Tripadvisor with your valuable feedback regarding your recent stay with us at the Greensboro Marriott Downtown. Thank you for your kind words about our friendly service and great location. We will continue to work on projects improving our Hotel. Thank you again and we hope you return to the Greensboro Marriott Downtown so... More 

Baltimore, Maryland, USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 19, 2015 via mobile

This was without a doubt the worst experience I have had a Marriott in over 25 years of staying there. I am a Lifetime Platinum Elite member. Checkin was a horrid experience with the staff being inconsiderate and impolite. Then weather was bad so we decided to stay and have dinner at he hotel. We found however that the restaurant... More 

Helpful?
Thank neveradoubt
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Neveradoubt, Thank you for responding to Tripadvisor regarding your recent stay with us at the Greensboro Marriott Downtown. We strive to give excellent customer service and accommodations. We apologize that this did not occur during your stay. Again, we apologize about your experience with check in and also the restaurant. We hope you return to the Greensboro Marriott Downtown... More 

Fairborn, Ohio
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 7, 2015

The hotel is perfectly located for business travel. It is conveniently downtown, within walking distance of a great many restaurants and pubs. The hotel itself is showing some signs of age, but it is a comfortable place to stay.

Helpful?
Thank OhioanMike
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear OhioanMike, Thank you for responding to Tripadvisor with your valuable feedback regarding your recent stay with us at the Greensboro Marriott Downtown. We want to thank you for your kind words about our location. We are continuing to complete projects to improve our Hotel. We hope you return to the Greensboro Marriott Downtown to give us the opportunity to... More 

Charlotte, North Carolina
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 6, 2015

I typically stay in Marriotts. Especially when I travel for business. This stay was with a group for work travel. At check-in I provided my Marriott Rewards # and was told there weren't any king rooms available (not a problem), but that she had a corner room for me. When I got to my room, it was not a corner... More 

Helpful?
Thank Joe C
Terry H, General Manager at Greensboro Marriott Downtown, responded to this review

Dear Amex Traveler, We appreciate your loyalty as a Marriott guest. Thank you for responding to Tripadvisor regarding your recent stay with us at the Greensboro Marriott Downtown. We apologize for the issues you encounter during your stay. Our goal is to provide top notch customer service and accommodations. I have addressed your room issues to ensure this won't occur... More 

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