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Greenbelt Marriott

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231 Reviews from our TripAdvisor Community

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Showing 230: English reviews
Centereach, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I've stayed at the Greenbelt Marriott for business travel many times in the past and always had a good experience. This time I was only there for a two day personal trip but saw a noticeable slip in the level of customer service. I was out late Saturday night and returned to my room after midnight to find that my... More 

Helpful?
Thank Cheryl C
Management response:

Dear Cheryl C, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for in the slip in... More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

My husband, son, and I chose to stay at the Campus Marriott Hotel after a terrible experience at the Greenbelt Marriott. At the Greenbelt Marriott here is what we found in our room on the second floor - 1 broken safe, 1 broken sink (which leaked all over our luggage), a soaking wet carpet, a terrible smell of vomit. At... More 

Helpful?
Thank HeatherandDave3boys
Biruk T, Manager at Greenbelt Marriott, responded to this review

Dear HeatherandDave3boys First and foremost I would like to thank you for writing this review in regards to your recent stay at the Greenbelt Marriott and allowing us to respond. Please accept my sincere apologies for the deficiencies you encountered during your stay. Your bad experience causes a great concern for our establishment because our business depends on guests who... More 

Chicago
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

First, I am not a newbie to marriott properties, I am a lifetime platinum member with over 800 nights under my belt. Disgusting rooms, many of the areas have never seen a duster, stains on carpet, bedsheets with holes from moth/cigarette? See pictures!! Wrote "dust me , clean me with my finger when checking in, 8 nights later, still there"... More 

Helpful?
Thank chicagotraveler9411
Biruk T, Manager at Greenbelt Marriott, responded to this review

Dear Chicagotraveler9411, Thank you for writing this review about your recent stay at the Greenbelt Marriott. Please accept my sincere apologies for the deficiencies you encountered during your stay from cleanliness to general service failures. Your bad experience causes concern for our establishment and is inexcusable; your specific detailed comments will be shared with the appropriate members of our staff... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My previous Marriott experiences have been mediocre to say the least. This hotel, however, was a pleasant surprise. The rooms are spacious and clean, the beds with pillowtop mattresses are SO comfortable, and the professional service displayed by the check-in staff, shuttle drivers, and bartenders was the best I've experienced in a very long time. It was also very convenient... More 

Helpful?
Thank Kristin M
Baltimore, Maryland
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is your typical Marriott. It has moderately spacious rooms with mid-grade bath products, a nice shower, etc. The property is a bit dated and could use an update. Concierge floor service is available as are a few restaurants. Good, but not great.

Helpful?
Thank Brian C
Management response:

Dear Brian C, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not making the memorable... More 

Hackensack, New Jersey
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 10, 2016

My family and I had a great stay. The room was very clean and the staff were professional, kind and very accommodating. We traveled with another family and the hotel did there best at making sure that our rooms were on the same floor. The hotel was very close to shopping and restaurants which was a plus. The only negative... More 

Helpful?
Thank Jennifer J
Columbia SC
Level Contributor
129 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed July 5, 2016

Overall this Marriott isn't one of my favorites. It just feels a little tired with its older decor throughout the hotel. But some of the staff helped elevate my stay, and I would stay there again because of them. Rose at the front desk cheerfully helped me resolve a problem with my reservation after I had endured hours of flight... More 

Helpful?
Thank GamecockGirl
Management response:

Dear GamecockGirl, Thank you for taking the time to complete your tripadvisor review in regards to your recent stay at the Greenbelt Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the condtion of our property we... More 

Raleigh, North Carolina
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 30, 2016

This facility has always lagged in service and appearance. Manager looked at we with a blank stare when I said I would check out if he was unable to help me fix my problem. No attempt to fix the situation. I will not stay here again, plenty of options in the area - internet wasn't working either. strike two

Helpful?
Thank 673uef
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2016 via mobile

I was in the area for business and chose this hotel because I stayed here about ten years ago. The staff was very helpful, especially Armando at the front desk. My bed was extremely comfortable and I was able to adjust the room temp perfectly. The restaurant is good but a little pricey for business travelers. Overall a great hotel.

Helpful?
Thank Larry J
Atlanta, Georgia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed June 20, 2016

The hotel was inviting when I went to register. I was able to have a complementary cider and warm cookies as sat in the Lobby waiting. The hotel was clean and I was very pleased with my guest room. I highly recommend staying at this hotel.

Helpful?
Thank Martha D
Questions? Get answers from hotel staff and past guests. Ask a question

137 photos of this hotel

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Greenbelt Marriott welcomes you with contemporary style and a convenient location near 1-495 and the Washington, DC Metro. Settle in to one of our well-appointed hotel rooms, which offer both comfort and functionality; marble bathrooms, pillowtop mattresses, and flat-screen TVs are just a few of the perks waiting for you in your accommodations. Start your morning in Greenbelt with a tasty breakfast at our on-site Silver Moon Cafe, or gather with friends at M Blue Bar and Lounge after a busy day. Additional hotel amenities include an indoor and outdoor pool, as well as a fully-equipped fitness center. With 10,000 of versatile venue space, we provide a wonderful setting for your next business or social event. And with both Washington, DC and Baltimore within an easy drive from the hotel - not to mention the University of Maryland, the FDA White Oak campus, and FedEx Field - we place the best of the area within your reach. We look forward to helping you travel brilliantly here at the Greenbelt Marriott. ... more   less 

Additional Information about Greenbelt Marriott

Address: 6400 Ivy Ln, Greenbelt, MD 20770-1410
Location: United States > Maryland > Greenbelt
Price Range: $114 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Greenbelt Marriott 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Greenbelt Marriott Hotel Greenbelt
Marriott Greenbelt
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