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Hilton Garden Inn Washington DC / Greenbelt

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Hilton Garden Inn Washington DC \/ Greenbelt
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554 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Washington DC / Greenbelt
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Showing 550: English reviews
York, PA
1 review
4 of 5 stars Reviewed 1 week ago

Great location to access DC Metro Service via Greenbelt Station. Makes travel into & out of center city DC a more enjoyable experience from both a traffic & parking perspective. Hotel is conveniently located between 295, 95 & the DC beltway, 495.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A8938TWmichaelg
Fredericksburg, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay and the staff was the best. I would recommend this location to anyone looking to stay in this area. The food was excellent and the wait staff was great. I had a great stay and looking forward to my next stay

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert K
Spartanburg, South Carolina
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best hotel we have stayed in and it's all due to the staff. Everyone was just great. All of the employees have taken ownership, not only of their job, but of everything there to make our stay worth talking about. This site should be a training site for all of Hiltons staff. We will be back.

Helpful?
Thank Russel D E
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let every one know that they made an impact during your stay. We hope to welcome you back to the hotel soon! More 

Boston, Massachusetts
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Good experience .it took a lot of time to check in. I forgot my card but I did everything on line in my Hilton honors account. I am a frequent traveler and have used my account several times without issues. This check in took about an hour. Quite unusual but other than that every thing else was breezy and cool.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank PRINCE H
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that check in procedures took a very long time and it didn't meet your expectations. This critical issue was caused by a system crash which was very unfortunate. Your feedback will be used in training our staff. Thank you... More 

Northern NJ
Level Contributor
322 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

While traveling throughout Virginia, Maryland and DC, we stayed in an enormous suite in this hotel. While the lobby was quite nice, the room was beyond disappointing. After arriving late at night, I settled all three of my kids into bed and realized that the smoke detector had been removed from the room. When I called the front desk, I... More 

Helpful?
2 Thank happymomx3
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and engineering management. We do hope you give us another chance as we will definitely... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

This location was very nice and I have no complaints about the hotel. Breakfast was very good as well as the breakfast staff. The front desk staff was always available and helpful. The banquet service lacked style and quality but the banquet food selection was good. I stayed at this location for a family reunion.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank kmbalic
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon. More 

pennsylvania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I debated on writing a review based on my experience, thinking it was a one time experience, but after reading reviews I see that it they are an every day occurrence at this hotel. Upon arriving at hotel I had a lengthy wait along with other guests. An issue with a large group was occupying the ONE front desk clerk.... More 

Helpful?
1 Thank seaglasshunter
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look... More 

Willow Grove, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Clogged toilets, flooded floors, freezing air conditioning, no air conditioning, fracked bathroom tiles, no ore towels if you need them, bad circuit breakers, dirty bedspreads, staff that avoids eye contact....they've got it all!

Helpful?
Thank pfarfri
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to DC More 

Albany, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean, attractive hotel in superior location (for me). Price comparable to others in the area. Excellent breakfasts, cooked to order. The FRIENDLIEST staff I have ever met... everyone, from the front desk to the janitors. I really felt welcome.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John S
Mohamed E, General Manager at Hilton Garden Inn Washington DC / Greenbelt, responded to this review

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel was good, little away from centrum, but just 20 min. ride on Metro off peak time. No issues with pick up or drop off during shuttle service. Breakfast was great and staff was very helpful. If you don't have any transportation, you are eating at hotel (great) or near by Fridays (not so great). Enjoyed our stay overall.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank annakS2002QY
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Greenbelt hotel is conveniently located just off I-95 and Hwy 495 (exit 23) in Maryland. Minutes away from BWI airport and strolls away from the Washington, DC attractions. Above and Beyond: Each guest room or luxury suite at the Hilton Garden Inn Greenbelt features complimentary high-speed internet access, a spacious work desk and two telephones with data ports and voice mail. Standard amenities in all of our rooms include a microwave, coffeemaker, refrigerator, hairdryer, iron and ironing board. The Hilton Garden Inn Greenbelt, Maryland hotel features 155 oversized guest rooms including 10 two room suites and 3 700 square feet of meeting space, where events and meeting are your place to shine. Leave the details to our dedicated sales team. We offer On-site catering with high quality and varied menus to compliment any budget. We can accommodate groups from 10 to 300. Call our sales office for details. Why pay downtown prices when you can have all you need for a lot less? The Hilton Garden Inn Greenbelt hotel is “Economy Friendly.” We recognize and understand that during these tentative times, a great deal is very important for you and your company. Our hotel has made and continues to make many adjustments to ensure that you are getting the BEST VALUE possible. Complimentary features at the Hilton Garden Inn Greenbelt:• Complimentary parking• Complimentary high-speed Internet throughout entire hotel• Complimentary shuttle service to metro station• Complimentary 24 hour Business Center• Complimentary on site state-of the art Fitness Center• Complimentary faxes• Complimentary remote printing from the comfort of your room• Complimentary USA Today paper each weekday• Complimentary Stay Fit Kits. ... more   less 

Additional Information about Hilton Garden Inn Washington DC / Greenbelt

Address: 7810 Walker Dr, Greenbelt, MD 20770-3209
Location: United States > Maryland > Greenbelt
Price Range: $124 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Washington DC / Greenbelt 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Hilton Garden Inn Washington Dc / Greenbelt Hotel Greenbelt
Hilton Garden Inn Greenbelt
Hilton Greenbelt
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