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Residence Inn Greenbelt

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Residence Inn Greenbelt
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174 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Cranford, New Jersey
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

While visiting the University of Maryland we book a one night stay at the residence inn. WOW were we impressed with this place the location wasn't that far from the college and the room was amazing - it was an efficiency. Upon walking in to the right is a small but extremely functional stocked kitchen with full size refrigerator, 2... More 

Helpful?
Thank happygilmore10
Springfield, Missouri
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No issues. Stayed for 2 weeks for work. Room was fine, clean, and all worked. Breakfast is good - eggs, bread, potatoes, cereals, waffles, yoghurts, some fruit. Evening social is so so. Monday Tuesday Wednesday. Monday is snacks, Tuesday is food, Wednesday is either a food truck or dessert. Shopping nearby so easy to get groceries. Kitchen utensils standard basic... More 

Helpful?
Thank jaspurcat
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Thank you for choosing to spend the last 14 days with us! I appreciate you taking the time to complete a review on our behalf and highlight those things we do well. While I realize we may not be the newest or fanciest of hotels, we pride ourselves on the level of service we deliver and am glad that you... More 

Cerritos, CA
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I used to believe that Residence Inn is a great place to stay and spend vacation time. But as I said "used to"... my stay here was not good at all. Was on a family vacation, stayed there for 3 nights. Stayed in one bedroom suite, found broken restroom door, and dish washer wasn't working. Reported the problem, but it... More 

Helpful?
Thank Atul_Shukla
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any unanticipated noise from the guests occupying the room above you, as well as any shortcomings with the dishwasher, bathroom door or overall response timing. I can understand how... More 

Folsom, California
Level Contributor
3 reviews
1 of 5 stars Reviewed August 3, 2016

Front Desk- rude and unprofessional. Carpets dirty, blinds broken and dirty. Bath faucet leaked the entire week I was stuck in that hotel. Government rate was $100 more a night than regular rate. I had to file a Dispute with my bank 6 weeks after trying numerous times, for money they retain when you book the room. I wish I... More 

Helpful?
Thank Hazel A
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Dear Hazel, Thank you for your recent stay at the Greenbelt Residence Inn. It appears as though we missed our mark on this particular trip. Please feel free to contact me directly via email wendy.Wilson@hhmlp.com or 301-982-1600 ext 7601 to discuss your concerns further. Again, I am sorry that we failed to provide you with a better experience. Best regards,... More 

New York, NY
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed July 20, 2016

The hotel is part of an office complex with other hotels. It is reasonably clean. The staff friendliness is pretty variable -- from very nice, to rather cranky. The receptionist was pleasant, welcoming, and efficient. The lobby has social hour and had a stand of iced water in glass jugs. I refilled my water bottle because it was 90+ degrees... More 

Helpful?
1 Thank allegrande
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Thank you for your recent stay at the Greenbelt Residence Inn. We strive for continuous improvement and therefore rely upon guests such as you to let us know where we may have fallen short. I'd like to apologize if the level of service you received wasn't consistent across the board. There is pride taken in the work that we do... More 

Orange, Massachusetts
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

Good Price Our room was not ready till after 6pm we tried to check in 3 times before that which was disappointing to kids who had been in the car all day. Room was clean and spacious but dated and things should significant wear. The hot tub was broken and life guard on duty stated it had been since they... More 

Helpful?
Thank saracurrier
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Thank you for your recent stay at the Greenbelt Residence Inn. We strive for continuous improvement and therefore rely upon guests such as you to let us know where we may have fallen short. I'd like to apologize again if the room was not ready when you arrived - I can understand how that would be frustrating after a long... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed July 3, 2016

Check in was fine. The staff was great throughout our stay of three days - no complaints there. I was on a ground-floor room very close to an entrance, which was very convenient. We got a very good rate, so the value was definitely there. The problems I had were with the room, and with the technology. It baffles me... More 

Helpful?
Thank James M
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Good morning James, When is a Trip Advisor post like a gold mine? When there is something brought to my attention that is easily fixed! This is the type of post that helps me continue to earn perfect 5 star ratings the next time around :) Yes, the reviews are read and I appreciate you letting me know which room... More 

New York City, New York
1 review
5 of 5 stars Reviewed June 29, 2016

This hotel has been the best Residence Inn I stayed at, and i have stay all over the USA. The staff was very helpful and they were able to accomadate all of my request in a timely fashion. The food in the morning breakfast was very good and the coffee was right on mark.

Helpful?
Thank millersofmarlboro
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

We strive to be "Outstanding" every day so we sincerely appreciate the vote of affirmation! It is encouraging to know that we're ranked among the top of places you've stayed across the country. Thank you again for sharing these kind words and know that we appreciate them. Please know that you're more than welcome to come back and stay with... More 

1 review
5 of 5 stars Reviewed June 29, 2016 via mobile

We've stayed here many times. It's spacious, clean, convenient and offers free nightly activities for the whole family. The staff is great and always extremely helpful. It's conveniently located close to DC and many other attractions and offers safe and ample parking. I would highly recommend this hotel to anyone visiting the area.

Helpful?
Thank Sharon F
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

Good morning Sharon, Thank you for such kind words and glowing review of our hotel. We are appreciative for your feedback and hope to have you and your family with us again soon! Please recommend us to anyone that may be in the area and we'll be sure to take good care of them as well... Best regards, Wendy Wilson... More 

mrintnl1
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 27, 2016

Nothing really bad to say. There was a sticky spot in front of the refrigerator. and a section of the carpet need to be steam cleaned. That's all. Living Room, bathroom and bed room were all very clean.

Helpful?
Thank mrintnl1
Wendy W, General Manager at Residence Inn Greenbelt, responded to this review

So glad you chose our hotel for your weekend getaway! Thank you for taking the time to complete a review on TripAdvisor about your stay with us and providing feedback about your room. I've since shared your comments with our Housekeeping Manager so that we can make sure each and every room is detailed 100%. Please feel free to contact... More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning

Additional Information about Residence Inn Greenbelt

Address: 6320 Golden Triangle Dr, Greenbelt, MD 20770-3230
Location: United States > Maryland > Greenbelt
Price Range: $130 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Greenbelt 3*
Number of rooms: 120
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Also Known As:
Residence Inn Greenbelt Hotel Greenbelt
Greenbelt Residence Inn
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