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Reagan Resorts Inn

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938 Parkway, Gatlinburg, TN 37738 (Formerly Quality Inn at the Convention Center)
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Reagan Resorts Inn
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161 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Bradford, Tennessee
1 review
4 of 5 stars Reviewed 2 days ago NEW

Thanks for a good vacation. We would stay there again. You will definitely have no downtown parking problems here. Our elevator went down our last two days, but we were only on the second floor so it wasn't too bad.

Review collected in partnership with this hotel

Helpful?
Thank sharp845
Knoxville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Overall was a good stay, elevator is too slow had to take stairs most of the time. Housekeeping staff was great very clean room and bathroom, plenty of towels and washcloths, the housekeeper that cleaned our room before we checked in was outstanding, I hope that you pay them well. The parking was not that good. but better than most... More 

Review collected in partnership with this hotel

Helpful?
1 Thank R4253VLrobertb
Micki P, General Manager at Reagan Resorts Inn, responded to this review

We appreciate you taking the time to review your recent stay with us. We have shared you kind words with our housekeeping staff and we are thrilled to hear the service they provided left such an impression on you. We have a great staff working for our company and we take pride in each and every one of them. They... More 

Level Contributor
4 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Ok... Where do I start... 1 when we got to the room it was hot. Tried turning the ac down well it didn't work come to find out they rented us a room that had the thermostat in a entirely different room that was not accessible to us... 2. They did refund is for 1 day the second day. Management... More 

Helpful?
Thank Eric J

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Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

The pictures on the Internet booking sites do not match the actual rooms. Our room had a musty smell to it. There was an iron burn in the middle of the floor. Furniture was really out dated and damaged. The pictures on the Internet are really deceiving. This is not a very comfortable hotel. It's more like a motel.

Review collected in partnership with this hotel

Helpful?
Thank itseasy99
Mississippi Delta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff was very helpful. Left another hotel in town and checked out Reagan Resorts and was very pleased. Stayed there the rest of my trip. Spacious room with microwave and fridge in room. Wifi was great, no problems. The only thing was breakfast could have been better. But with all the pancake houses around not a problem. Location was great.... More 

Review collected in partnership with this hotel

Helpful?
2 Thank acb350
Micki P, General Manager at Reagan Resorts Inn, responded to this review

We appreciate you taking the time to review your recent stay with us. We are thrilled you enjoyed your time at our property and found the rooms accommodating. The mini fridge and microwave come in handy since you almost always have leftovers from the Gatlinburg restaurants because of the huge serving sizes they give you. We are also happy to... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Great location with very good rates. Great continental breakfast. Love the handicap accessible pool chair! Had very friendly staff. The only complaint we had was that the air conditioners needed to be updated. The rooms were very clean and neat. Enjoyed the stay and we have found our vacation spot in Gatlinburg!

Helpful?
1 Thank Nakia L
Micki P, General Manager at Reagan Resorts Inn, responded to this review

Thank you for your excellent review. We strive to give every guest an affordable, comfortable and memorable stay. Our location is a great asset to our property being so close to all the attractions. We are pleased to hear you enjoyed our Quick Start Breakfast as we are trying to add more of a variety to meet all guests expectations.... More 

Cincinnati, Ohio
1 review
4 of 5 stars Reviewed 3 weeks ago

Great location to walk around Gatlinburg. Remodeled room, clean. Walls were thin, so you could hear the neighbors and the hallway noise, but we turned on the A/C fan to mask most of it. We would stay here again.

Review collected in partnership with this hotel

Helpful?
Thank April S
Micki P, General Manager at Reagan Resorts Inn, responded to this review

Thank you for taking the time and sharing your impression with us and many other travelers. We are happy to hear that you have enjoyed you time here in Gatlinburg. We apologize for any inconveniences you may have had due to noise. We always try to handle noise complaints promptly and anonymously. We just need you to let the front... More 

TOCCOA
1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly staff. Nice, clean and comfortable rooms. Nice pool with complementary towels. Good breakfast. Great location, right in the heart of Gatlinburg. I recommend this hotel to anyone looking for a comfortable stay!

Review collected in partnership with this hotel

Helpful?
Thank Boatright01
Micki P, General Manager at Reagan Resorts Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear our property met all your expectations. We strive to give every guest a clean, comfortable, and memorable stay. I have shared your review with our staff and they thank you for your kind words. Our location is a great asset for us... More 

Jasper, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 13, 2016 via mobile

Great location, great room and great service. I will stay here again but they have got to get new mattresses. The bed was uncomfortable. My wife and I stayed only one night. We enjoyed our time in Gatlinburg. It was awesome having such a short walk to and from the hotel to all of the sites. This place could not... More 

Helpful?
2 Thank Chris E
Micki P, General Manager at Reagan Resorts Inn, responded to this review

Thank you for sharing your experience with us and fellow travelers. We are sorry you found the bed uncomfortable. We have just recently replaced beds, but I will look into this matter for you. Thank you for bringing it to my attention. We are happy to hear you enjoyed the convenience of our hotel being that you could walk to... More 

Johnson City, Tennessee
Level Contributor
3 reviews
3 of 5 stars Reviewed June 6, 2016

Parking is terrible. Was very convenient location. Our view was the back wall of the convention center. Double beds were not comfortable. Rooms are large with good lighting.Office staff was not very friendly.

Helpful?
Thank choneymimi
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Continental Breakfast served daily 7:00 am -10:00 am June through October Continental breakfast served Saturday & Sunday 7:00 am -10:00 am November thru May ... more   less 

Additional Information about Reagan Resorts Inn

Address: 938 Parkway, Gatlinburg, TN 37738 (Formerly Quality Inn at the Convention Center)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $78 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Reagan Resorts Inn 2*
Number of rooms: 64
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Also Known As:
Reagan Hotel Gatlinburg
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