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The Highlands Condominium

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855 Campbell Lead, Gatlinburg, TN 37738
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378 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Clymer, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

Very nice condo. Very clean! The view is to die for! The beds a little hard but not awful!! Loved having the bedding and bath towels provided. Very close to downtown Gatlinburg and Pigeon Forge. I would stay here again!

Helpful?
Thank ShellyC1967
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I wasn't sure what to expect after reading the reviews and noting all the differences between the condos. We stayed in #416 which is operated by Ski Mountain Chalets. The condo worked really well for our needs, the only downside was it smelled like smoke. I informed the front desk clerk upon check in and he stated there really isn't... More 

Helpful?
Thank Jennifer T
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My husband and I reserved five different two-bedroom condos in this complex to bring our families together for our wedding over the 4th of July weekend. In addition, several of our friends from home also booked one-bedroom condos here. Every condo was clean, well furnished, roomy, comfortable and had the best views of the Smoky Mountains. We all stated we... More 

Helpful?
Thank Sue L
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Congratulations on have such a wonderful wedding. We hope to see you for more anniversaries in the future. Howie More 

Afton, Tennessee
1 review
4 of 5 stars Reviewed 3 weeks ago

The view is absolutely amazing from the balcony. The location allows one to have peace and quietness not to be had by staying in town. It is easy to get to either Gatlinburg or Pigeon Forge and to the Great Smoky Mtn National Park. It's a wonderful place to stay. The only problem we had was that there was a... More 

Review collected in partnership with this hotel

Helpful?
Thank Bobby M
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We apologize for any dust that was in the unit. Again, there was extensive remodeling done prior to your stay. Please advise our front desk, or housekeeping staff if there is anything that you are not pleased with. Howie More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 3 weeks ago

A family reunion is something of an amorphous thing, and the staff was so helpful and patient with our questions and changes needed to accommodate changes in number and kind of condos. The condos were spacious, clean, and comfy. Our ages ranged from 2-77, and everyone was happy. The bonus was experiencing the grandeur of the mountains at sunrise and... More 

Review collected in partnership with this hotel

Helpful?
Thank lesliem158
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

So happy to hear that your family reunion was a success. I'll make the owners aware of some untensil's that need to be replaced. Just bring more ice cream.....lol Howie More 

Fredericksburg, Pennsylvania
Level Contributor
73 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved the highlands. Was our first time here. Breathtaking views from unit 702. Close proximity to everything staff was very helpful. Unit was well equipped. Both rooms had king size beds. Would definitely stay here again. Plenty of space for those who love to cook. This unit had more countertop space then i have in my home. Has a washer... More 

Helpful?
Thank Suds2
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We thank you for your kind words. We're glad your first time was an enjoyable one, and hope that you will come see us again. Howie More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 19, 2016 via mobile

Beautiful views! Some condos need to be refurbished like unit 501. The carpet was dirty and the tile floor is scuffed up/ scratched. The toilet was leaking in the guest bathroom. The master bedroom has a small 13 inch tv, which doesn't really add up in such a beautiful room. The dishes were dirty and looked to not have been... More 

Helpful?
Thank Jolynn C
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

We have contacted the owners of this unit, and have made them aware that some upgrades are in order. Please, in the future, if something is not up to your standards, let the office know, and we can attempt to fix the problems immediately. Howie More 

Florence, Kentucky
1 review
4 of 5 stars Reviewed June 15, 2016

Wonderful location and staff. Beautiful accommodations. Convenient. Floors needed to be cleaner - grand baby's knees were very dirty but rest of condo was very clean and comfortable. Will definitely return.

Review collected in partnership with this hotel

Helpful?
Thank tmm122634
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Our housekeeping staff has been made aware. Please accept our aploogy and we hope to see you on your return visit. Thank you again Howie More 

Columbus, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 15, 2016

Highlands is just up the mountainside from Gatlinburg so you get an AMAZING view of the Smoky Mountains from your balcony and you can also overlook downtown Gatlinburg without having to stay in it. Gatlinburg in the summer is a very busy place so we enjoyed the peace and quiet of Highlands but with the very easy ability to drive... More 

Helpful?
Thank Todd K
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Your review, says it all about The Highlands. We couldn't have said it better ourselves.....thank you again Howie More 

Knoxville, Tennessee
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 13, 2016

The view from any condo at the highlands is fantastic, and that's why we go to Gatlinburg. The units are owned by individuals, and they can be updated or not ... all one-level two-bedrooms are spacious as was ours, 702. It could have used some updating as most walls were covered with wallpaper. Fixtures were from the 80s, but it... More 

Review collected in partnership with this hotel

Helpful?
1 Thank KnoxJimily
gsmpropmgr, Front Office Manager at The Highlands Condominium, responded to this review

Thank you for your response concerning your stay with us at The Highlands. We attempt to keep our units updated, as best we can. Our pictures of the units online do reflect each condo. Howie More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Bordered on three sides by the scenic Great Smoky Mountains National Park, this luxurious venue offers 64 one to three bedroom, fully furnished condominiums with romantic stone fireplaces, private entrances, private balconies with panoramic views of Mt. LeConte and the Great Smoky Mountains, fully equipped kitchens, relaxing whirlpools, and private baths for every bedroom. On site amenities include two outdoor pools, a large sun deck, two saunas, two hot tubs, and an exercise room.Why Choose Highlands Condominiums for Your Gatlinburg Vacation in the Great Smoky Mountains? Incomparable Views! Our name says it all! The Highlands Condos are located in Gatlinburg's most prime location, surrounded by the National Park and near Ober Gatlinburg with direct access to downtown. Our views are genuine; breathtaking from each private balcony, it is guaranteed not to disappoint! Our location makes it possible to avoid Gatlinburg traffic by following the bypass to your comfortable condo awaiting you. Two beautiful outdoor pools overlooking Gatlinburg and the Great Smoky Mountain National Park make your vacation a delight. ... more   less 

Additional Information about The Highlands Condominium

Address: 855 Campbell Lead, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $139 - $229 (Based on Average Rates for a Standard Room)
Number of rooms: 77
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Also Known As:
The Highlands Condominium Hotel Gatlinburg
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