We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

The Edgewater Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Edgewater Hotel
The Edgewater Hotel
Panoramas (9)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

813 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 811: English reviews
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We are definitely booking this place again!! Such a beautiful room, a nice indoor outdoor pool, 2 hot tubs and a gym! I will definitely continue to book here as it is close to everything downtown! The rooms were very clean and beds were so comfortable. Definitely a nice getaway.

Helpful?
1 Thank Kenzie S
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater and posting such nice comments regarding your stay. We look forward to hosting you again when you are next in the Gatlinburg area. Best Regards, More 

Signal Mountain, TN
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

Wow! This place looks straight out of 1975. Some reviews suggested a recent remodel. Really? My bathroom is definitely original. And the view was less than stellar. Don't expect to swim. See below. If you want a remodeled room, don't stay in 818.

Helpful?
Thank Lori B
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your stay at the Edgewater. I appreciate your comments. We are in the process of scheduling renovations for our property to hopefully begin in early 2017. They will include our pool area as well as other property areas. I hope you will consider giving us another opportunity to host you in the future. Sincerely, More 

Elkton, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Knowing we planned to spend little time at hotel & most time touring, this is a great stay place for others like us. It met our individual need....comfortable sleep, place to clean up, a little something to start the day off with at the continental breakfast, nice view & access to creek for our girl to play in, sling shot... More 

Helpful?
1 Thank HixieTimes
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for taking the time to post regarding your recent stay at the Edgewater. I'm glad you enjoyed your time here and you had the opportunity to go to the Dixie Stampede. That's always fun. We look forward to hosting you again when you vacation in the Gatlinburg area again. Best Regards, More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice place to stay. We were on the 4th floor with a balcony that faced the town. The river was flowing just below us. Staff was very friendly and helpful. Breakfast was very nice, good selection. Very close to walk the strip. We will stay here again. These are pictures from our balcony.

Helpful?
1 Thank SpooLady
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater for your recent stay. I appreciate your comments and am glad our staff and your room were just right for you. We hope to see you again when you are next in the Gatlinburg area. Best Regards, More 

Kennesaw, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 3 nights and it was great. The room we stayed in had a great view of the river and you could also see the space needle which was neat.The room was very clean and comfortable,my wife especially like the pillows, she said they were better than the ones we have at home. The... More 

Helpful?
1 Thank presven
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. Your positive comments are greatly appreciated and we look forward to hosting you again when travel plans bring you back to the Gatlinburg area. Best Regards, More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Always stay When we come in to town every couple months . They need a better breakfast for the cost of the facility . Other wise I love them . Very friendly staff ; insanely clean for a country hotel : nice pool could be hotter - hot tubs great when there both open -

Helpful?
1 Thank Rachel G
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for choosing the Edgewater. We appreciate your patronage and your comments regarding your stay. We are always looking at ways to enhance or change our continental breakfast a bit. Thank you your input. We look forward to your next visit to the Gatlinburg area and the Edgewater. Best Regards, More 

Chelmsford, United Kingdom
Level Contributor
346 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just here for one night as part of a tour group. Had a little balcony with a view of the mountains and the stream that runs along the front of the hotel. Beds comfy , bathroom ok. Just a couple of streets over from the main town centre. This is the start of The Appalachian Trail, so lots of outdoor... More 

Helpful?
Thank SUNTAN47
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your review of your tour group stay. I'm glad your visit was pleasant and appreciate your comments. We hope to see you again during another visit to our area. Best Regards, More 

Cherryville, North Carolina
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room was nice. It was clean. I loved the jacuzzi that was in the room and the maids were nice enough to cut the air on so we would go into a cool room. Which is rare, usually i end up going into a HOT room. What i was unhappy with was the view. We were told we were... More 

Helpful?
1 Thank madamgail
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I apologize for the issues you had with your stay. All of our rooms with a Jacuzzi are on the mountainside of the hotel. We have found that most guests prefer the privacy. Our hotel is a no smoking property. Unfortunately a lot of guests think that doesn't include the... More 

Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

this hotel was great. Everything was super, we walked to the aquarium it was so nice. Others commented about the elevator being slow it was wasn't slow at all. Check in was a breeze, breakfast was great. The pool area was ok needs some work and very loud. We would stay here again.

Helpful?
1 Thank mbjeeyore
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for your comments regarding your stay. I'm glad our location and amenities made your stay more enjoyable. We look forward to hosting you again when you travel back to the Gatlinburg and Great Smoky Mountains area. Best Regards, More 

Mount Airy, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is clean and employees are super friendly/helpful. Would recommend to anyone on a budget. Excellent location to get to everything on the main strip. Short walk and great crosswalk. Breakfast was okay but nothing to brag about. It was free though. Lol

Helpful?
1 Thank rmartin136
joann001, Front Office Manager at The Edgewater Hotel, responded to this review

Thank you for reviewing your recent stay at the Edgewater. I appreciate your comments and am glad our staff was friendly and you enjoyed the short walk to the strip. We hope to see you again soon during your next trip to the Gatlinburg area. Best Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

329 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (216)
Viewed
Room/Suite (34)
Viewed
Hotel & Grounds (43)
Viewed
Family/Play Areas (4)
Viewed
View from Room (42)
Viewed
Pool/Beach Area (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (3)
Viewed
Bathroom (14)
Viewed
Other (66)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (103)
Viewed
Amenities (6)
Viewed
Double Queen Room (Mountain Side) (23)
Viewed
Double Queen Room (River View) (24)
Viewed
Pool (17)
Viewed
Dining (15)
Viewed
The Hotel (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Gatlinburg hotels
0.3 mi away
Hilton Garden Inn Gatlinburg Downtown
0.6 mi away
Quality Inn & Suites Gatlinburg
0.7 mi away
Baymont Inn & Suites Gatlinburg On The River
Show Prices
Show Prices
Show Prices
0.5 mi away
Gatlinburg Town Square Resort By Exploria Resorts
0.4 mi away
Crossroads Inn and Suites
Crossroads Inn and Suites
#26 of 84 in Gatlinburg
3.5 of 5 stars 397 reviews
0.4 mi away
Hampton Inn Gatlinburg
Hampton Inn Gatlinburg
#7 of 84 in Gatlinburg
4.0 of 5 stars 985 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Redefining your Smoky Mountain lodging experience! In room micro-fridges, private balconies, complimentary continental breakfast, hotel wide WIFI, year round swimming are just a few privileges extended to you, our valued guest. Located "right smack in the center of Gatlinburg" at the entrance of the Great Smoky Mountains National Park and next to Ripleys Aquarium of the Smokies, our location is both perfect and convenient. ... more   less 

Additional Information about The Edgewater Hotel

Address: 402 River Rd, Gatlinburg, TN 37738-3200
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $91 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Edgewater Hotel 2.5*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Odigeo, Hotwire, Travelocity and Priceline so you can book your The Edgewater Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#6 Business Hotel in Gatlinburg
#20 Romantic Hotel in Gatlinburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay