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    The Edgewater Hotel

    402 River Rd, Gatlinburg, TN 37738-3200
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    7/30/2017 7/31/2017
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    $110$145
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    Traveler (238)
    Room & Suite (128)
    Pool & Beach (28)
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    Overview
    • Excellent32%
    • Very good39%
    • Average17%
    • Poor8%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Multilingual Staff
    Wheelchair access
    Business Center
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Gatlinburg Inn
    907 reviews
    #6 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    686 reviews
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    Baymont Inn & Suites Gatlinburg On The River
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    #14 of 78 hotels in Gatlinburg
     
    Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (938)
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    1 - 5 of 935 reviews

    Reviewed 2 days ago

    Hubby and I just got back from The Edgewater hotel in Gatlinburg Tn. We went for our 34th Anniversary. This was our first time staying at this hotel, but It won't be our last. We loved it. The staff was extremely nice and the rooms...More

    1  Thank hagerhill
    Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

    Thank you for your review regarding your recent stay at the Edgewater and thank you for giving us an opportunity to host you for your anniversary. I'm glad that you had a wonderful time and received excellent customer service. We appreciate your continued patronage and...More

    Reviewed 2 days ago

    The location is very close to almost everything there is to do in Gatlinburg. However, the room was very dated and had a musty odor to it. My husband and I had to go to the nearest Walgreens and get some Glade air freshener to...More

    Thank LaShondra Y G
    Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

    Thank you for taking the time to review your recent stay at the Edgewater. I apologize that you were dissatisfied with your room and appreciate your comments. I have determined what room you were in and I will have someone take a look at it...More

    Reviewed 2 days ago

    Very clean, pleasant staff, good breakfast for a Continental Breakfast. Gravy, biscuit and sausage. One day had scrambled eggs also. Only negative was elevator wait time. They only have two. When everyone was trying to checkout it got a little crazy. The weekend we were...More

    Thank Sheila A
    Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

    Thank you for reviewing your stay at the Edgewater. I'm glad your stay was enjoyable and you had a little excitement with the bear siting. For everyone's safety we prefer they stay in the mountains, but occasionally they can be seen around Gatlinburg. We look...More

    Reviewed 3 days ago via mobile

    We have been using this hotel off and on for the last 20+ years. The parking is still the same...minimal and difficult! The elevators....they are still the same two for the whole place and inevitably at least one is down at all times. You have...More

    Thank jessicacrnp
    Response from joann001, Front Office Manager at The Edgewater HotelResponded yesterday

    Thank you for taking the time to review your recent stay at the Edgewater. I apologize for your inconvenience during your stay and I appreciate your continued patronage even with the challenges with parking and elevators. I completely agree that when we are full these...More

    Reviewed 6 days ago via mobile

    The hotel as a whole is good, but the rooms are a bit out of date. The hotel is very close ( walking distance) to must of the sites. Customers service was really great at the front desk. The restaurant breakfast is not that great.More

    Thank Geoffery G
    Response from joann001, Front Office Manager at The Edgewater HotelResponded 3 days ago

    Thank you for the review of your recent stay at the Edgewater. We appreciate having feedback from our guests to help us improve our quality of service in all areas of our hotel. Your comments regarding the Continental Breakfast will be passed on to Management...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    Details
    • Price range
    • $108 - $185 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Gatlinburg
    • #20 Romantic Hotel in Gatlinburg
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, Travelocity, TripOnline SA, Orbitz and Cancelon so you can book your The Edgewater Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    Add Photo Photos
    Traveler (238)
    Room & Suite (128)
    Pool & Beach (28)
    Dining (18)
    Hotel & Grounds (154)
    Bathroom (14)
    Family and Play Areas (4)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
    Hampton Inn Gatlinburg
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    .34 miles away
     
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    River Terrace Resort & Convention Center
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    Econo Lodge Inn & Suites
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    Nearby Restaurants
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    .13 miles away
    Fannie Farkle's
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    .11 miles away
    Johnny Rockets
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    .06 miles away
    Tom & Earl's Back Alley Grill
    506 reviews
    .10 miles away
    Nearby Attractions
    Ole Smoky Distillery - Barrelhouse
    294 reviews
    .11 miles away
    Mountain Cheese and Nuts
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    .10 miles away
    Mysterious Mansion
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    .04 miles away
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    .09 miles away
    Ask a question
    Questions & Answers
    Luvtnmnts
    July 10, 2017|
    Answer Show all 10 answers
    Response from jonathan s | Reviewed this property |
    There are some front rooms that overlook the street, but there are also rooms that face the mountain behind it.
    1
    Vote
    kyork28
    July 2, 2017|
    Answer Show all 4 answers
    Response from Petersgirltpe | Reviewed this property |
    I don't believe so. But every room has a balcony.
    0
    Votes
    Brooke E
    June 11, 2017|
    Answer Show all 13 answers
    Response from Heather B | Reviewed this property |
    It is walking distance to most everything including the Aquarium.
    1
    Vote
    Room Tips
    "Bring room freshener"
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    "Higher floors have better views"
    Read review
    "Choose a room with the river view."
    Read review
    "Parking garage is small, would not drive a large automobile."
    Read review
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