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Clarion Inn & Suites

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627 Reviews from our TripAdvisor Community

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Showing 625: English reviews
Cedar Grove, Wisconsin
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our desk host was Mary Frances; she was incredible, from offering us to "choose" our room by viewing vacant rooms prior to checking in, offered us parking the day before and after our stay while we spent time in Gatlinburg, and any other help we needed (staying an hour later on check-out morning). Considering there was another Choice Hotel right... More 

Helpful?
Thank _twogirlsandaguyk
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you so much for posting such a positive review about our hotel! We love feedback, especially hearing such positive experiences as yours. We are very happy that we were able to accommodate you and look forward to seeing you in the future. More 

Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We booked months in advance so were expecting more. Musty, damp room, bird poop on balcony, peeling paint. No screens on windows/balcony doors as I tried to dry out room! Room cramped but @ least had safe for valuables, microwave & fridge. Pool very clean, large & separate from the hotel....needed work on doors, restrooms & no security access after... More 

Helpful?
Thank Mama S
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Louisville, Kentucky, United States
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our hotel of choice for visits to Gatlingburg and the surrounding areas is the Clarion located on the Parkway. Because of its proximity to the park, we prefer this hotel although there are newer ones in the area. Part of the Choice Privileges network, this Clarion is known for its outstanding breakfast selections, gracious hospitality, and atmosphere. Yes, you may... More 

Helpful?
Thank Jerry L
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

North Carolina
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are frequent visitors of Gatlinburg and the hotel you stay in can make or break your vacation. This hotel has indoor corridor which makes a huge difference in noise, the rooms and suites are both clean and modern (some with jacuzzis and/or fireplace), and beds and pillows are comfy. Hot breakfast with made to order omelets, fresh fruit, biscuits,... More 

Helpful?
Thank 4SeasonWanderer
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you so much for posting such a positive review about our hotel! We love feedback, especially hearing such positive experiences as yours. We are very happy that we were able to accommodate you and look forward to seeing you in the future. More 

Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Well my last review of a hotel in Gatlinburg was about the Quality inn and the people who read it will understand , Any way this property is owned by the same company as the Quality inn , But heres the difference NO BITSY !! Well service here was above and beyond , check in was easy and polite ,... More 

Helpful?
2 Thank PETE K
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you so much for posting such a positive review about our hotel! We love feedback, especially hearing such positive experiences as yours. We are very happy that we were able to accommodate you and look forward to seeing you in the future. More 

Salisbury, North Carolina
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We were very disappointed with our stay this time around, we have stayed here many times in the past few years and this was the worst experience we have had. There was black mold in the exhaust vents of both air conditioners in the room, one of which made a very loud ticking noise constantly, and the other in the... More 

Helpful?
4 Thank Sargehah
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Travelers are raving about these Gatlinburg hotels

Nashville. TN
Level Contributor
154 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed August 20, 2016

This was a last minute booking so the price was great--- It is located at red light #10-- perfect for walking to everything, or catching the free trolley that runs until 11 pm . There are at least 10 great restaurants within 3 blocks and most of the Gatlinburg attractions, and 5 miles or less to several Great Smokey Mountain... More 

Helpful?
1 Thank SVtravelagent
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 17, 2016 via mobile

Located practically at the end of the main Parkway drag, this hotel is still within walking distance of plenty activities on the strip. Right across the street is the tram for Ober Gatlinburg. Hopefully the experience we had during check in isn't a constant issue for people. Unfortunately during the check in process, being it was booked over the phone,... More 

Helpful?
1 Thank Joe W
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 10, 2016 via mobile

The hotel smelled bad and had automatic air freshners that made it worse. Our room was dirty, old and smelled. We were very dissatisfied. My son's socks were black from walking on the room floor. I would not recommend this to anyone. It seemed to have good reviews but very dissatisfied.

Helpful?
2 Thank gizzygirl01
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 7, 2016 via mobile

It's right on the Gatlinburg strip, which makes this a very convenient location, but there's a lot that needs to be fixed at this hotel. The lobby is fine and staff are nice, but be sure to have your room key on you for breakfast and be near your kids if they don't have one. They are very insistent that... More 

Helpful?
2 Thank Victoria S
ClarionGatlinburg, Front Office Manager at Clarion Inn & Suites, responded to this review

Thank you for taking the time to post your comments regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Clarion Inn & Suites Gatlinburg has a sleek, stylized look! From the lobby to rooftop Penthouse Suites and every room in between. Start your morning off right with a delicious full, hot complimentary breakfast including omelets cooked to order and Belgium waffles. The Clarion's location is ideal for everyone! Interested in a scenic drive or hike? The hotel is located only 100 yards from the Great Smoky Mountains National Park, the most visited park in the Nation! Want to walk or take a Trolley around downtown Gatlinburg and experience the town's many popular attractions and wide array of restaurants? Not a problem! Clarion Inn & Suites is located right on the Parkway! Thinking about driving to Pigeon Forge to visit Dollywood, Dolly's Splash Country, Titanic Museum Attraction, shopping at Tanger Outlets or seeing Pigeon Forge's many theaters and dinner shows? Clarion is only a short drive away from Pigeon Forge. Clarion Inn & Suites Gatlinburg is "Definitely a Cut Above!". We hope to see you in the Smoky Mountains soon! ... more   less 

Additional Information about Clarion Inn & Suites

Address: 1100 Parkway, Gatlinburg, TN 37738-3108
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $118 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Clarion Inn And Suites
Clarion Gatlinburg
Gatlinburg Clarion
Hotel Style:
#5 Business Hotel in Gatlinburg
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