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Brookside Resort

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Brookside Resort
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790 Reviews from our TripAdvisor Community

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Showing 785: English reviews
Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2016

The room was spacious with a nice kitchen area. The bed was very comfortable. There was a nice fireplace although we did not use it. The bathroom was clean and looked to be recently updated. There was also a nice balcony

Review collected in partnership with this hotel

Helpful?
1 Thank Randolph J
Clarkesville, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 10, 2016

We stayed there Saturday night for a Mother's Day getaway. The pools and hot tub was nasty. The room was clean and spacious, however, we got very little sleep due to what sounded like people moving furniture above us until 2 am. I called the front desk and complained at 11:30pm, as well as, when we checked out. The employees... More 

Review collected in partnership with this hotel

Helpful?
1 Thank pagefamily2016

Travelers are raving about these Gatlinburg hotels

Chattanooga, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 10, 2016

Major renovations are needed to this hotel! It looks as if nothing has been remodeled since the 1960's. The room was clean but the furnishings were very outdated. The front desk staff were super sweet. I would love to be able to give a 5 star rating, however with the shape of the place, that is sadly not going to... More 

Review collected in partnership with this hotel

Helpful?
1 Thank wenteach
Denise T, Manager at Brookside Resort, responded to this review

Hi! I am so glad you mentioned updates! We are in fact updating as we speak! the bathrooms in all the rooms are going to be redone by this summer and then the living spaces will be repainted and the front entrances remodeled... Our facebook page has the pictures of the updated bathrooms. More 

Somers, Wisconsin
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 8, 2016

The resort needs a little updating, but was very clean and in a great location - close to main street, but far enough away to be quiet. Loved the setting, but as I said, needs updating. All rooms overlook the river/stream behind it. Sound of bubbling water very relaxing. Great place for the price!

Review collected in partnership with this hotel

Helpful?
1 Thank Donna A
Denise T, Manager at Brookside Resort, responded to this review

I am so glad you mentioned updates! We are in fact updating as we speak! the bathrooms in all the rooms are going to be redone by this summer and then the living spaces will be repainted and the front entrances remodeled... Our facebook page has the pictures of the updated bathrooms. More 

Louisville, Kentucky
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2016

Liked the newly remodeled bathrooms. Enjoy listening to the stream out back. Very convent to most places in Gatlinburg. Personnel very friendly. Wish they had some Gluten free options for breakfast.Bed was very comfortable Slept very well. Nice to have a refrigerator in the room.

Review collected in partnership with this hotel

Helpful?
1 Thank kseisenbrey
Mount Nebo, West Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 8, 2016

I was unsure when I booked this hotel due to some of the reviews. However, we throughly enjoyed our trip and for the price paid, the accommodations were comfortable. The Brookside is within walking distance of downtown but far enough away that you don't have the bustle. The room was clean and the staff friendly. My son rated the hotel... More 

Review collected in partnership with this hotel

Helpful?
1 Thank 840candaceh
Denise T, Manager at Brookside Resort, responded to this review

we are glad yall had a good time! Feel free to post pictures on our Facebook page and here on Tripadvisor! More 

Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 8, 2016

The running river behind is a special treat. Beautiful nature place to unwind listening to the water and watching nature from your balcony. Will go back again and bring the family to enjoy this special place. The front desk staff are very helpful and friendly. The breakfast room staff are very kind and so pleasant. Everyone we came into contact... More 

Review collected in partnership with this hotel

Helpful?
1 Thank barbara v
Dacula, Georgia
Level Contributor
594 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
3 of 5 stars Reviewed May 7, 2016

Looked for a place close to town, but not right in town. This fit the bill. Also fit the wallet as it wasn't too expensive either. We were lucky enough to get a room on the main floor, with a porch that backed up to the creek. Chairs on the back porch with the roaring water going by, explainable how... More 

Helpful?
1 Thank jgwisdom
canton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 5, 2016

My husband and I had a good time staying there. It was in celebration of my birthday and we had a good stay. The staff were so helpful and courteous. The breakfast was very good and plentiful. Would consider staying again

Review collected in partnership with this hotel

Helpful?
2 Thank jessiholland
Denise T, Manager at Brookside Resort, responded to this review

Hello, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations (improvements are being made to lighten up the living spaces). Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look... More 

Yardely PA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 2, 2016

The resort is a little dated but overall clean and comfortable. The rear terraces are quite pleasant and are over the "babbling brook." Don't bother getting up for the breakfast. Nothing to get excited about. The staff is friendly but not too knowledgable about local attrqctions but there are many brochures in the office. Lots of carpenter bees flying around... More 

Review collected in partnership with this hotel

Helpful?
1 Thank owllinde
Denise T, Manager at Brookside Resort, responded to this review

I am so glad you mentioned updates! We are in fact updating as we speak! the bathrooms in all the rooms are going to be redone by this summer and then the living spaces will be repainted and the front entrances remodeled... Our Facebook page has the pictures of the updated bathrooms. It will take some time, but we are... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We are City Close but Country Quiet. Brookside Resort is just 3 blocks from downtown Gatlinburg, 4/10 mile up on 321 at Light 3. When you're on the property, it feels like you're in the country yet a short walk to downtown. The Gatlinburg Trolley stops in front of the office. Most of our large rooms have private streamside balconies and wonderful amenities. Season after season, you will love coming back to Brookside Resort. We take great pride in Brookside Resort and in providing outstanding customer service. We offer a wide range of amenities right here on the grounds. Brookside has a basketball court, Shuffleboard, a sun deck, BBQ Grills, 2 outdoor pools, a "River Walk" path along the river. Brookside provides a free hot continental breakfast offering the traditional Southern "Biscuits & Gravy", "Teddy Bear" waffles, hot oatmeal with brown sugar & raisins, a variety of cold cereals, pastries, orange juice, milk and coffee are available. Brookside Resort was built in 1931, 3 years before the Great Smoky Mountains National Park was declared and was once considered one of Gatlinburg's premier hotels. Brookside Resort over the years, has been through many transitions. The new management of Brookside Resort has spent hundreds of thousands of dollars to bring back the exterior charm of Brookside Resort and now are facing the interior renovations with gusto and dedication. The towers now have 39" LED televisions, radio/alarms with phone docks, new carpeting and tiled foyers, Wi-Fi throughout the property, in-room safes, new linens, and many have remodeled bathrooms with much more to come. The staff at Brookside welcomes you to Gatlinburg!! ... more   less 

Additional Information about Brookside Resort

Address: 463 E Parkway, Gatlinburg, TN 37738-4904
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $67 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Brookside Resort 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Brookside Hotel Gatlinburg
Brookside Motel Gatlinburg
Brookside Resort Gatlinburg
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