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Courtyard Gatlinburg

Traveler (305)
Room & Suite (126)
Pool & Beach (28)
Certificate of Excellence

About

#9 of 73 hotels in Gatlinburg
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Courtyard Gatlinburg their hotel of choice when visiting Gatlinburg. Providing an ideal mix of value, comfort and convenience, it offers a charming setting with an array of amenities designed for travelers like you. Courtyard Gatlinburg offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available. The hotel offers a 24 hour front desk, room service, and express check-in and check-out, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking. For those interested in checking out popular landmarks while visiting Gatlinburg, Courtyard Gatlinburg is located a short distance from St Mary's Catholic Church (0.1 mi) and Our Savior Lutheran Church (0.1 mi). If you like Asian restaurants, Courtyard Gatlinburg is conveniently located near North China Chinese Restaurant. Plus, during your trip, don't forget to check out a , such as Tsali Monument. We’re sure you’ll enjoy your stay at Courtyard Gatlinburg as you experience all of the things Gatlinburg has to offer.
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
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491Reviews
517Photos
34Q+A
79Room tips
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Popular mentions
Stayed in Gatlinburg for the first time. Lovely city, and lovely views. Enjoyed our room at the Courtyard with a decent view of the city. Hotel is well kept, clean, updated and staffed with nice people.
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Response from LynnE1186, Manager at Courtyard Gatlinburg
Responded 2 weeks ago
Thank you for the comments and feedback from your recent stay. We are glad you had a good time and look forward to your return really soon.
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We stayed at this hotel for 1 night and we would not go back. The room was very noisy from both above and below. The doors around our room were on very tight closers and every time our neighbors came and went we heard them. Considering the season the room was overpriced.
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Response from LynnE1186, Manager at Courtyard Gatlinburg
Responded 2 weeks ago
Thank you for the comments and feedback from your recent stay with us while in Gatlinburg. I am sorry for the noise you experienced during your stay. I am sorry for this experience, and I hope the next time you are in town, you will give us another chance to serve you.
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This is our second time staying here for the Gatlinburg Regional Bridge Tournament. This year the hotel fell way below the mark. Housekeeping doesn't really clean the room. The first day we returned and the room had not been touched. It was five pm. We left at 5:30 and they
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Response from LynnE1186, Manager at Courtyard Gatlinburg
Responded 3 weeks ago
Thank you very much for the comments and feedback from your recent stay. I am very sorry for the housekeeping issues you experienced during your stay during the Bridge Tournament. We take great pride in our hotel and our customer service so I am disappointed to hear the housekeeping problems. I will definitely review our cleaning procedures with our housekeeping staff to ensure they are following them properly and thoroughly. I hope you will give us another opportunity to serve you the next time you visit Gatlinburg.
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Beautiful property close to downtown and entrance to the park. Our room was a king studio suite. It wasn't particularly large, but was designed very efficiently. It was very clean and well-kept. The staff we spoke to were all friendly and very professional.
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Response from LynnE1186, Manager at Courtyard Gatlinburg
Responded 4 weeks ago
Thanks for the comments and the feedback from your recent stay. We are glad you had a good time and look forward to your return.
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Arrived just a bit early on a Saturday to a full house. Naturally my room was not ready and I gave a young man my cell number and never heard another word until I checked back ninety minutes later and the lady who checked me in said they had lost my number. Despite that bad
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Response from LynnE1186, Manager at Courtyard Gatlinburg
Responded 4 weeks ago
Appreciate the comments and feedback from your recent stay. Glad you enjoyed the hiking..and the hot tub afterwards. We look forward to your return.
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PRICE RANGE
$146 - $421 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTennesseeGatlinburg
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