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Crossroads Inn and Suites

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Crossroads Inn and Suites
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401 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Level Contributor
5 reviews
3 of 5 stars Reviewed 6 days ago NEW via mobile

We enjoyed our stay. The hotel staff was friendly. The room was clean and spacious. The breakfast was good except for the attendant being a little rude. Parking was a bit of an issue. There doesn't seem to be enough parking spaces if the hotel is full.

Helpful?
Thank Ben H
Somerset
Level Contributor
171 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Region is Beautiful. I'm still not sure what the draw is to the Gatlinburg, Pigeon Forge Area, which in my initial opinion seems to be a tourist trap, but you can decide that. There's always good to be had between things, and we found it in this small place tucked in to the hillside. Everyone was friendly, room was... More 

Helpful?
Thank A44Chief
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room was dated, but spacious and clean. Parking for small vehicles available. Amenities were okay, but nothing to write home about. The location was good because it was only two traffic lights from the beginning of the main strech of road.

Helpful?
Thank Eileen B
Baton Rouge, Louisiana
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

Excellent location, walking distance to many restaurants and attractions, excellent and friendly personnel, clean rooms, quiet, good beds and pillows, nothing fancy but good. thanks crossroads for making our trip a real pleasure.

Helpful?
Thank reynaalvarez2016
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the 4th time I have chosen to stay at this motel in the past 9 months. We took a chance the first time by the trip advisor reviews, and have never wanted to stay anywhere else, when we visit Gatlinburg. The rooms are always clean, spacious, and the beds are very comfy. Staff is very friendly. Convenient to... More 

Helpful?
Thank Jeremy R
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean Rooms that's all I can say.. Nothing fancy at all. I have stayed here in the past but not sure about future... there is a lot of competition with nicer rooms and lesser rates. They need to update their rooms to match their lobby area. Have to use wifi in lobby not in rooms. It is for older people... More 

Helpful?
Thank Carolyn F
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Crossroads is a very comfortable and clean hotel with very friendly staff for all the needs you my need. It is on the main drag so walking to shops and stores were only minutes away. Driving to attractions was just around the corner 5 minutes away. I really liked the deal we got through Expedia, the scenery from the room... More 

Helpful?
Thank Jeff L
Level Contributor
214 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Very happy with stay here. The room was spacious and very clean and decorated nicely. We had a two queen room. Bathroom was clean and nice sized. Liked the extra sink outside the bathroom so more than one could get ready at a time. The pool was nice and big. Breakfast here was really good with a nice selection. We... More 

Helpful?
Thank Heather M
Lorain, Ohio
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed overnight with my husband and our 3 boys. We had a great time. Walked into town and enjoyed the pool. Staff was friendly, room was clean and comfortable. Breakfast provided. Not fancy by any means but it was perfect for us. We will definitely be back.

Helpful?
Thank aengel0130
Portage, Michigan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very nice place. The people that work there a ver friendly, the place is very clean and in a great location. Will definantly be back! Breakfast was simple, but very delicious and everything stocked to par for the vacationers. Something there for everyone.

Helpful?
Thank indianagirl85
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more   less 

Additional Information about Crossroads Inn and Suites

Address: 440 Parkway, Gatlinburg, TN 37738-3008 (Formerly Best Western)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $87 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crossroads Inn and Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Hotel Style:
#27 Family Hotel in Gatlinburg
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