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Crossroads Inn and Suites

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Crossroads Inn and Suites
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388 Reviews from our TripAdvisor Community

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Showing 383: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great place. Breakfast is great too! Hotel is close to town and attractions! Within walking distance. Wish pets were aloud but I understand. My husband and I have been back several times. Booked our trip for this year already.

Helpful?
1 Thank Amber M
Kalkaska, Michigan
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Within walking distance of downtown. Rooms are quiet and the King bed is huge and very comfortable. Staff is friendly and helpful. Affordable as well. Outside pool was clean and area tidy. I was pleasantly surprised with how nice the whole stay was. Would recommend.

Helpful?
Thank YokiA2701
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a clean and well managed hotel. Very convenient hotel to stay in when visiting Gatlinburg. Good breakfast, nice pool and the rooms are well furnished, comfortable and clean. We will stay there again.

Helpful?
Thank Deborah L
Hanson, Kentucky
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This hotel was perfect for what we needed. We had the 2 queen room. It was very clean and spacious. It had a small fridge and microwave. The beds were really comfortable. I don't like a firm bed, so if that is what you prefer, you may not like these as I did. I loved that we were able to... More 

Helpful?
Thank MrsLeah_82
Albany, Louisiana
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I visited this hotel with my family last month. We love to hike and be outdoors so we were only looking for a clean place to sleep. However, this hotel exceeded my expectations. Restaurants were in walking distance. Breakfast was perfect for fast mornings. The pool was cleaned daily. You could not walk through the hotel without seeing a maintenance... More 

Helpful?
1 Thank afree93
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was my first visit to TN and i was looking for an affordable option for my family. This resort was the perfect spot it is walking distance of all the activities to do in Gatlingburg. The breakfast was really good specially the blueberry waffles!! Service wise you really dont get to interact much with the staff and it wouldn't... More 

Helpful?
1 Thank Stephannie R
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

I had a hard time picking a place to stay in my budget range. I didn't want to spend all of my vacation budget on a hotel, but I didn't want to stay in a bug infested dump either. Crossroads Inn and Suites didn't disappoint. It was very clean and they made up our bed and set out fresh towels... More 

Helpful?
1 Thank Steven M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This hotel had a nice location, enjoyable swimming pool and nice staff. They had breakfast on the third floor. In case you miss the breakfast, there is a restaurant right next door to the inn, which was very convenient.

Helpful?
1 Thank M G
Gardners, Pennsylvania
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is okay. The staff we have encountered have been friendly. The breakfast room is always full and it has the normal complimentary hotel breakfast food. The beds are extra soft. If you are looking for support of firm, you should definitely keep looking, this place is not for you. The pool is pleasant, warm, and clean. We have... More 

Helpful?
Thank Tiffany W
Greensboro, North Carolina
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The price is kinda up there but not as high as most of the ones around. The room was really big and bed was incredible. Slept great! Very clean and believe me I check for everything even bed bugs lol. Staff was really nice. Pool although we didn't swim looked great and clean. Bathroom was clean. Huge flat screen on... More 

Helpful?
Thank Tina H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg. ... more   less 

Additional Information about Crossroads Inn and Suites

Address: 440 Parkway, Gatlinburg, TN 37738-3008 (Formerly Best Western)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $94 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crossroads Inn and Suites 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Gatlinburg
Best Western Crossroads Inn Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Hotel Style:
#27 Family Hotel in Gatlinburg
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