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Crossroads Inn and Suites

Traveler (71)
Room & Suite (171)
Pool & Beach (19)
Certificate of Excellence

About

#29 of 73 hotels in Gatlinburg
Location
Cleanliness
Service
Value
Certificate of Excellence
The Ogle family invites you to enjoy your next family vacation in the Smokies with us where you will enjoy comfort, convenience and affordability in Gatlinburg lodging. You will be only one mile from the entrance to The Great Smoky Mountains National Park and our convenient parkway location is just a short walk away from the best attractions and restaurants in Gatlinburg.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
524Reviews
19Q+A
85Room tips
Traveler rating
  • 160
  • 195
  • 93
  • 41
  • 35
Time of year
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Popular mentions
My wife and I stayed two nights. When we first arrived we checked all detectors. One smoke detector was not even connected. The following morning there was a millipede crawling around in the bath tub. I also noticed the Refrigerator did not work. The temperature dial just spent
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Spent 4 days in Gatlinburg and stayed at Crossroads Inn. First time with this place so was alittle afraid of what we was getting but we loved it. It is an older hotel but was clean, located in a great spot for walking and shopping. The bed was like heaven to sleep on. The
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Response from crossroadsinn1, Owner at Crossroads Inn and Suites
Responded 2 days ago
Thank you for your review and staying with us!
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Not sure why all the good reviews. Hotel room had a bad smell. The little sofa had dog hair all over it(no pets?) and the toilet seat was broken. This was noticed just upon entering the room. Needless to say, we chose not to stay. The staff was very nice though. They did not
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Looking for a place to stay for the weekend on TripAdvisor and found this place. My wife and I stayed in a room that has One King Bed Loft Suite with a Jacuzzi and a Seasonal Fireplace. The room was clean with plenty of towels. The Jacuzzi was great and the fireplace topped it
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Response from crossroadsinn1, Owner at Crossroads Inn and Suites
Responded 4 weeks ago
Thank you for your review and staying with us!
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We (crazy OH girls!) really enjoyed our stay!! Everyone was super nice and we really enjoyed our morning talk with John! He gave us a little history of the area. We will definitely be back (hopefully in October!) and we would all recommend staying here!
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Response from crossroadsinn1, Owner at Crossroads Inn and Suites
Responded 4 weeks ago
Thank you for your review and staying with us!
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Previous
PRICE RANGE
$102 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western crossroads hotel gatlinburgbest western crossroads inn gatlinburgbest western gatlinburggatlinburg best western
FORMERLY KNOWN AS
Best Western
LOCATION
United StatesTennesseeGatlinburg
NUMBER OF ROOMS
78
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