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Chalet Inn

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Chalet Inn
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176 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Fort Payne, Alabama
1 review
5 of 5 stars Reviewed 1 week ago

had a great two nights sleep for my 3 day bike ride . me and my son loved the room , we wondered where the wood was to build a fire in the fire place though , great view of th mountians , i would like to stay at the chalet inn next time i take a ride to gatlinburg... More 

Review collected in partnership with this hotel

Helpful?
Thank johnny446
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you sharing your experience with us and fellow travelers. The views from our Chalet Inn are amazing and we are glad you enjoyed them. We are also happy you were able to rest and relax before your bike ride. We do not keep the rooms stocked with wood during the summer since it's to hot to really build... More 

Portsmouth, Ohio
2 reviews
5 of 5 stars Reviewed 1 week ago

You will feel the mountain atmosphere would you stay here. The rooms are not the traditional 4 wall hotel rooms. This place has its own Mountain characteristics. It was so quiet and the mountain view is breathtaking.

Review collected in partnership with this hotel

Helpful?
Thank john a
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to write a review on your recent stay with us. We are glad you enjoyed your stay at our Chalet Inn. This property is more secluded than most hotels in Gatlinburg making it very peaceful, but yet close enough to walk to all the attractions and restaurants. The mountain views from this location are... More 

Fort Mill
1 review
5 of 5 stars Reviewed 1 week ago

Awesome staff and we had a great room. We thoroughly enjoyed our time there and I can't thank the staff enough for making our visit a memorable one. We had a great room. This quaint mountainous Inn is oddly unique!

Review collected in partnership with this hotel

Helpful?
Thank Tomarah L
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to share your experience with us and fellow travelers. This property is full of charm and amazing mountain views, and we are thrilled you enjoyed your time here. We are very proud of all of our staff. They try to go above and beyond to make sure every guest has a fun, relaxing, and... More 

Knoxville, Tennessee
1 review
1 of 5 stars Reviewed 1 week ago

Was disappointed in our room. Room had a musty/mildew odor to it. Carpet was loose around the edges, stains on the drapes and hot tub, bathroom was not cleaned very well, and beer left in the fridge. We opted to not stay here. The view from the room was nice. The front desk clerk at the Econo Lodge was very... More 

Helpful?
Thank Ltat42
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent visit to our Chalet Inn. On behalf of our entire team, we apologize for all of the issues you encountered. Our guests are very important to us and we take all complaints seriously. Our housekeeping department was contacted about the cleanliness of the fridge and bathroom. Our maintenance department was... More 

Travelers are raving about these Gatlinburg hotels

Duxbury, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel is old and badly in need of renovation, but we loved the character and spaciousness of our room. The view from our private balcony was spectacular. Check in and breakfast take place at the Econo Lodge down a steep hill. Every time we needed something we had to go down the hill because our 1950's phone was inoperable.... More 

Review collected in partnership with this hotel

Helpful?
Thank marlar662
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to review your recent stay with us. We are sorry for the inconveniences you encountered during your stay. We are happy you enjoyed the beautiful view from your room and it's size. We are also glad the cleanliness of the room met you expectations. We are in the process of updating our Chalet Inn.... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stopped in Gatlinburg on our way back to Kentucky from Myrtle Beach. Dated hotel, but if you are looking for clean, spacious, affordable rooms this is the place to be. The rooms are VERY large. They don't build hotels that way anymore. No frills but clean, very large private balconies, and beautiful grounds. Out door pool was clean and... More 

Helpful?
Thank Amanda M
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your recent stay at our Chalet Inn. We are a couple blocks from the Parkway making this property more peaceful and relaxing. It is an older property and it has a special charm to it. We are happy the room size was large enough to accommodate all your needs and that you... More 

Columbus, Ohio
1 review
3 of 5 stars Reviewed 3 weeks ago

Be prepared for, although an overall nice experience, outdated decor/fixtures in the room - the hotel's front office staff was kind enough to upgrade us to a panoramic suite , free of charge, however, the beautiful, 2-story peaked windows were eclipsed by heavy curtains that were 30+ years old as far as decor, tracks broken in many places, which prevented... More 

Review collected in partnership with this hotel

Helpful?
Thank CS3232
Micki P, General Manager at Chalet Inn, responded to this review

We appreciate you taking the time to review your recent stay at our Chalet Inn. We will take your issues in account as we continue to improve our property. The beautiful views are a great asset to our Chalet Inn and we apologize you did not get the full effect. We have recently ordered new curtains for this hotel. We... More 

Morehead
1 review
5 of 5 stars Reviewed 3 weeks ago

The brow was great you can go to the balcony and see everything, the pool was clean and good sized you could swim and look down at Gatlinburg the staff was very friendly when I got there they where excited that I had made it

Review collected in partnership with this hotel

Helpful?
Thank SteveBarnette
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for taking the time to write a quick review and for the wonderful rating. We are thrilled to hear our property and staff exceeded all your expectations. That is what we strive for. We are happy you enjoyed time in the pool and that you found the rooms clean and accommodating. Our location is a great asset being... More 

Vero Beach, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

We found the Chalet quaint and charming! Close enough to main strip and attractions for walking yet secluded enough to return throughout the day for rest, a swim in the lovely pool. The unexpected breakfast was a lovely surprise! The rates are so reasonable and the staff was most friendly and helpful with planning our stay. Can't wait to return!

Review collected in partnership with this hotel

Helpful?
Thank kpokor_944881
Micki P, General Manager at Chalet Inn, responded to this review

Thank you for sharing your experience with us and fellow travelers. We are happy you enjoyed your stay and that you found our rates accommodating. Our location is a great asset being within walking distance to everything yet far enough away to still enjoy the beautiful scenery the Smoky Mountains offers. We are glad you were able to relax and... More 

Portland, Tennessee
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room had a fire place and king bed. The perfect setting for a couples getaway. The room was beautiful and the grounds around the chalet was amazingly beautiful. The view from the balcony and the pool is beautiful!

Review collected in partnership with this hotel

Helpful?
Thank Bonnie S
Micki P, General Manager at Chalet Inn, responded to this review

We thank you for your kind review and wonderful rating. We are happy you enjoyed your getaway at our Chalet Inn. You are correct, the views from this property are amazing. Relaxing on the balcony with the beautiful view of the Great Smoky Mountains is very calming. We are thrilled to hear you took time to enjoy the scenery and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Resting majestically above the town, Chalet Inn maintains the kind of rustic elegance once known to all great smoky mountain resorts. The Inn's landscaped surroundings, mountain stone architecture and charming character-filled rooms make you feel a world away. Yet, the attractions of Gatlinburg are just a few blocks away. The Inn is just two blocks from Ober Gatlinburg Aerial Tramway, with Ripley's Aquarium of the Smokies just 5 blocks away. ... more   less 

Additional Information about Chalet Inn

Address: 516 Sunset Dr, Gatlinburg, TN 37738-3122 (Formerly Fabulous Chalet Inn)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $66 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Chalet Inn 2*
Number of rooms: 35
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Also Known As:
Fabulous Chalet Hotel Gatlinburg
Best Western Gatlinburg
Fabulous Chalet Gatlinburg
Gatlinburg Best Western
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