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BEST WESTERN Twin Islands

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962 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Louisville, United States
5 of 5 stars Reviewed yesterday NEW

We found the reviews were very good for this place in Gatlinburg and saw a great price for the time we wanted to stay. So we tried the Best Western Hotel. We sure are glad we did. The location was perfect for the trolley ride and within waking distance of downtown. Our room was superb and even had 2 TV's... More 

Review collected in partnership with Best Western

Helpful?
Thank Charles B
Mishawaka, Indiana
1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have been staying at this Best Western now for 4 years and love it. I take my kids and grand kids every year. They love it and enjoy the pool. Friendly host and all round easy place to get in and out of.

Review collected in partnership with Best Western

Helpful?
1 Thank 272marlenev
Cincinnati, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We have stayed here 3 times over the past 15 years, but this will be our last time. The room was slightly humid even though the A.C. was on. The bathroom fan barely seemed to be working. My wife banged into the granite sink top when we first entered the room, leaving a painful bruise.(The sink is RIGHT there and... More 

Review collected in partnership with Best Western

Helpful?
Thank Henry M
Atlanta, United States
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Facility obviously puts a great deal of effort into landscaping, but low water level made "island" stream kind of grubby looking. Staff wasn't rude, but not particularly friendly, either. Exception: Breakfast lady was VERY nice. Ramp to upstairs rooms was too steep to comfortably navigate. I even had to help another guest in a wheelchair to get up the ramp.... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Stuart L
Cardington, ohio
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This the second time we have stayed here. It was better than the first! We loved our room! The beds are so comfy! The room so quite. We slept so well! The location is great. You can walk the main drag in Gatlinburg. It's just minutes from Pigeon Forge! We will be back!

Helpful?
Thank gumpper88
Covington, Kentucky
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed the weekend at this hotel in Gatlinburg Tennessee. Good location and good continental breakfast. The room we booked with book it.com was not available, so they upgraded us to a 2 bedroom apartment. It's a little dated but clean. Worth the money. It's near the beginning of the Gatlinburg strip. But the shuttle only charges 50 cents or 2... More 

Helpful?
1 Thank brigitte085
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I did not care for the hot breakfast offerings and I do not eat sweets for breakfast. I needed a boiled egg as an option.Also, we needed a comfortable chair in the room to sit in to read. Otherwise, it was clean and comfortable.

Review collected in partnership with Best Western

Helpful?
1 Thank Jimmy K
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

it was a wonderful stay.Really like the location.We stay here often.The location is great.We love the pool and hot tub. The rooms are always clean and well stocked.The breakfast is always hot and very good. The women in the kitchen are always very nice and helpful.

Review collected in partnership with Best Western

Helpful?
1 Thank scott952
Saint Augustine, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a room on Honeymoon Island. The room was huge and very nice! We had a very comfy king size bed and our own balcony. The price is very reasonable too. The pool area is great. The property was well kept. It's an easy walk to everything on the strip, no need to worry about finding parking when you... More 

Helpful?
Thank Karen M
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I take our vacation in gatlinburg Tenn and for the past two years we have stayed at the best western twin island. The employes at the front desk are very professional and friendly.The complmintry breakfast is really good and the rooms are very clean. The maids do a great job and are very friendly. Hope to see... More 

Helpful?
3 Thank Danny H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated in the stunning Great Smoky Mountains National Park, your Gatlinburg hotel offers a great location as well as the best amenities. Enjoy a playground on the property, ideal for families traveling with kids. The Little Pigeon River runs completely around the property, with a river walk on site. The concrete walk around the river is ideal for a romantic evening stroll or to instantly get in touch with nature. A picnic area with grills completes this picture of perfection, and is a big reason why this Gatlinburg hotel is a favorite in the summer months. ... more   less 

Additional Information about BEST WESTERN Twin Islands

Address: 539 Parkway, Gatlinburg, TN 37738-3201
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $91 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Twin Islands 2*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Odigeo, Cancelon and Expedia so you can book your BEST WESTERN Twin Islands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Twin Islands Hotel Gatlinburg
Best Western Hotel Gatlinburg
Best Western Gatlinburg
Gatlinburg Best Western
Hotel Style:
#21 Romantic Hotel in Gatlinburg
#28 Family Hotel in Gatlinburg
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