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Motel 6 Gatlinburg Smoky Mountains

309 Ownby Street, I-40 at US-441, Exit #407, Gatlinburg, TN 37738 (Formerly Red Roof Inn)
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Motel 6 Gatlinburg Smoky Mountains
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270 Reviews from our TripAdvisor Community

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Showing 268: English reviews
2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at many motel 6 all across this country and this was by far the worse. They offer free WiFi but the WiFi does not reach the rooms and there is 0 cell service in the rooms. Our AC went out during the night making it impossible to sleep and they told us they would be in contact... More 

Helpful?
Thank Mark J
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as... More 

Brunswick, Georgia
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Super pleased with our room. I clean houses for a living and I am very OCD. I have nothing negative to say about our room. Very clean and a large room. This room has laminate flooring. Older hotel but still ok and within walking distance of the strip.

Helpful?
Thank KRISTY A
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and services that we strive to show to each guest, during every stay. We hope to impress you again... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

If I could do zero stars I would. Found a bedbug in our room and when we complained about it, they said there was nothing they could do because the manager was not there. We asked for the managers phone number and they refused to give it to us. As we were speaking to the person at the front desk... More 

Helpful?
Thank dawners33
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further bed bug complaints. I want to assure you that we are thoroughly investigating this claim and that although we... More 

Travelers are raving about these Gatlinburg hotels

Knoxville, Tennessee
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We sought out this place because of how close Motel 6 is to the park. We travel with our dogs and Motel 6 understands this. Kids under 18 and pets stay free. The room was clean and linen was offered every day. The pool is nice size and also very clean. We would love to go back again.

Helpful?
Thank Sam B
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! It is a key ambition of ours to ensure that pet friendly never equates to a lower level of service and cleanliness and I’m glad that you found our efforts to be successful.... More 

Roxboro, North Carolina
Level Contributor
154 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 22, 2016

Bathroom was so small that you can't sit on the toilet and close the door. A bed, a TV, a chair, and that was all there was in the room. Th back side where we stayed over looked a mass of bushes that lead down to a brook that wasn't eye appealing, Parking was so tight you had to watch... More 

Helpful?
Thank Ben S
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I do apologize for any inconveniences that you experienced due to our parking arrangement and the high volume of guests during your stay. We hope to see you again someday and to transform your opinion... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 20, 2016

Location was very convenient to use downntown facilities. Room was quiet and had a wonderful refreshing sleep. toilet unclean in the nook and cranny. I had a very good refreshing warm bath after long day of hard hiking so that I could get recharged.

Helpful?
Thank Myeonghee P
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We are thrilled to hear that you enjoyed our convenient location, and to ensure that you are able to enjoy the rest of your stay. I want to apologize for the unclean toilet, I assure you that we have the highest standards of... More 

Level Contributor
4 reviews
2 of 5 stars Reviewed June 20, 2016

Carpet was dirty, sticky, stained. Room had a funky smell. Perimeter of hotel littered. Lots of poison ivy made it difficult to walk dog. Stingy with towels. Proximity to main drag and pet friendly (<25 lbs) were the only appealing features.

Helpful?
Thank Karen C
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We greatly appreciate your... More 

Level Contributor
14 reviews
3 hotel reviews
3 of 5 stars Reviewed June 16, 2016 via mobile

When booking a cheap motel I don't have high standards but, I else expect it to be clean. I work in housekeeping my self. The lady in the office was nice. Bed was not that bad but sheets where falling apart seen in some of the other pics I posted on here. Bathroom very unclean pee from last guests around... More 

Helpful?
Thank Mason1256
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management about your concerns regarding with your request which didn't grant your comfort and convenience are our top priorities.I do thank you for bringing this matter to our attention and I assure you that we are correcting this... More 

DongGuan, China
Level Contributor
121 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 21, 2016

$60 for a hotel in Gatlinburg, very close to the park entrance and a short walk from downtown shopping and restaurants. No, it isn't fancy- but the room is good sized, beds were comfy, and reasonably clean. The room could use a little maintenance (our ceiling had a little damage, and our shower knob fell off), but our room had... More 

Helpful?
Thank dkkckk
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable price. Your comments have been addressed with our staff and we hope to see you again, soon. More 

Adelaide, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 19, 2016 via mobile

The room was clean and spacious. The gentleman on the front desk was very pleasant and very helpful. The room had a fire place which would make a cozy stay in cold weather. Location was perfect for our needs as our main reason for the stay was access to Smokey NP. The entrance to the park was 5 minutes drive.

Helpful?
Thank RhellieKeith
rri696, Guest Relations Manager at Motel 6 Gatlinburg Smoky Mountains, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. Your thorough review is greatly appreciated! We are... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Motel 6 Gatlinburg is along the banks of Little Pigeon River, and the Smoky Mountains! We are only 3 blocks from downtown Parkway. Amenities include an outdoor pool, free Wi-Fi. Select rooms have Jacuzzi tubs or fire places. Suites also available. ... more   less 

Additional Information about Motel 6 Gatlinburg Smoky Mountains

Address: 309 Ownby Street, I-40 at US-441, Exit #407, Gatlinburg, TN 37738 (Formerly Red Roof Inn)
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $44 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Gatlinburg Smoky Mountains 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Red Roof Inn Gatlinburg Hotel Gatlinburg
Gatlinburg Red Roof Inn
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