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Gatlinburg Falls Resort

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2,603 Reviews from our TripAdvisor Community

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There are newer reviews for Gatlinburg Falls Resort
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Showing 2,598: English reviews
Reviewed 3 weeks ago via mobile

1 star is way to high So where should I begin??? **Do not rent a cabin from this company.. I repeat Do not rent a cabin from this company. They are scam artists. This company didn’t tell us that our cabin was being worked on after we rented it, after the big smoking mountain fires. They held our money in...

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Helpful?
Thank Mike M
Miami, Florida
Reviewed 3 weeks ago

We flew in to Nashville and drove here to spend a relaxing weekend away. When we arrived in the evening we immediately were DISGUSTED by the bathrooms (sinks, dishwasher, toilets & showers were moldy, stained orange/red) and called to ask for a cabin change, etc. they said they could not come out to clean or change our cabin and they...

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Helpful?
Thank EliteTraveler0304
Port Saint Lucie, Florida
Reviewed 3 weeks ago

our first and maybe last visit to Tennessee we stayed at their Tennessee Walt`s`s cabin. over the phone we were told we could check in a little early since we were flying in and getting rental cars which was not true because we still had to wait until 4pm to get checked in. we were told because it was waiting...

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Thank Patrick S
Spruce Pine, North Carolina
Reviewed 3 weeks ago

We stayed at Black Bear Hideaway. The cabin was beautiful and in a wonderful location! We didn't get to stay as long as planned but will definitely be going back soon. Loved the homey feel of the cabin. Our favorite part of the cabin was the dual fireplace! Enjoyed a cup of coffee but the fireplace!

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Thank khburleson
Elizabethton, Tennessee
Reviewed 3 weeks ago

My family was wanting a quiet get away from everyday life. We chose Gatlinburg Falls because at the time they were running a special which came through on Facebook. This was an amazing trip. The cabin we stayed in was "Rolling Stone." We had absolutely no reason to leave the cabin. We had two children with us. My three year...

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Thank donnaranshaw
Reviewed 4 weeks ago via mobile

NEVER AGAIN will I spend another hard earned dollar that I have earned in your resort. My family has been falsely accused of taking an item from one of your rental cabins; and a large amount of money was withdrawn from my personal bank account without any notification what so ever . When I notified an employee regarding the issue,...

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Thank Paul c
Baltimore, Maryland
Reviewed 4 weeks ago

We traveled to Gatlinburg, TN as a pre-deployment getaway February 2017. We close Gatlinburg Falls Resort due to their specials and pricing. The amount of private cabins they offered was perfect for us looking for specific amenities. We stayed in the Tranquility cabin which offers a balcony with mountain views, a hot tub and a Jacuzzi, a full kitchen and...

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Thank emsterrrr
Murfreesboro, Tennessee
Reviewed 4 weeks ago

We booked last minute with this resort for their Firefly Ridge cabin. I've been to Gatlinburg many times and I will say that this particular cabin was one of the nicest I've stayed in so far. The office location is perfect, right on the strip in Pigeon Forge and the cabin was actually on the mountain. We had a great...

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Thank pg2381
Reviewed 4 weeks ago via mobile

Hot tub leaked and we called on it, it took 2 days to get them out to fix it. 3 fireplaces but not even 1 worked. "Jet showers" were a joke. We stay in gatlinburg at least once a year and this is one company I don't plan to rent from anymore.

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2Thank April A
Cincinnati, Ohio
Reviewed 4 weeks ago

A long awaited weekend alone with my wife. Our cabin was conveniently located between Gatlinburg and Pigeon Forge. The cabin was beautiful with every accommodation we needed. The view of the mountains were beautiful and the surrounding area was peaceful. We will definitely return. Thanks for a great weekend!

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Thank jembs2017
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Hidden Valley Pool (15)
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Gatlinburg Falls Resort

Address: 645 Park Vista Way, Gatlinburg, TN 37738-5396
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $125 - $295 (Based on Average Rates for a Standard Room)
Number of rooms: 450
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
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Questions & Answers

Here's what travelers have asked, with answers from Gatlinburg Falls Resort staff and other travelers.
55 questions
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See all questions (55)

Questions? Get answers from Gatlinburg Falls Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms on the back of cabin get the sunrise and sunsets best mountain views.”
  • kitchen
  • game room
  • Tennessee Walt`s cabin
  • view from balcony
  • game room
  • theater room
  • living room
 of 5 bubbles I8471LBpatricks, 3 weeks ago | Read review
“Great cabins in the woods.”
 of 5 bubbles jembs2017, 4 weeks ago | Read review
“We prefer a cabin with a mountain view, it is worth the little extra.”
 of 5 bubbles 498shellyb, 4 weeks ago | Read review
“Cabin is high quality/amenities but not great views.”
 of 5 bubbles Dms676, Feb 13, 2017 | Read review
“Bring extra towels, trash bags and coffee filters”
 of 5 bubbles gobuckiis, Jan 30, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question