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Gatlinburg Falls Resort

645 Park Vista Way Gatlinburg, Gatlinburg, TN 37738
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2,441 Reviews from our TripAdvisor Community

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Showing 2,437: English reviews
Greenwood, Indiana, United States
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Went down for a fun weekend. Got checked in on time, great customer service. Overall it was ok. One of the showers didn't work. Dishwasher didn't get anything clean. Cockroaches in the dishwasher, cabinets and shower. Air hockey table was broken. A.c. on the game room floor wouldn't keep temp. Hot tub was clean and working well. Overall place was... More 

Helpful?
Thank Dave O
1 review
2 of 5 stars Reviewed yesterday NEW

We stayed in the Evening Star cabin in the Gatlinburg Falls Resort on July 14-18, 2016 and we were less than impressed for what it cost us. It slept up to 10 people and was pet friendly, however, the cabin was not very clean or well maintained. To walk in, the surface appeared to be tidy, but after my children... More 

Helpful?
Thank Mindy C
Columbus, Ohio
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Could for sure use a good swifter sweeping, dusting and updating. We stayed at the cabin Endless Views and a Theater last week 7/19-7/22 and I must say the previous cabin reviews were beyond helpful but had me so worried that I called the day before check in to ensure that our cabin had no known issues. The rep re-assured... More 

Helpful?
Thank Jennifer C
Huntertown, Indiana
1 review
3 of 5 stars Reviewed 1 week ago

My parents rented the Crown Jewel for our family of 9 to celebrate their 50th wedding anniversary, We had also rented a cabin 10 years ago in Gatlinburg Falls Resort, so decided to go with the same resort, but a larger cabin for their 50th. We have stayed in MANY places over the years and are NOT overly picky people.... More 

Helpful?
Thank dawnhammer72
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

When we arrived cabin was not ready even though it was after 4pm. Was told they would call be I had to call them at 6pm and again at 7pm before they finally gave me address of the cabin. Upon arrival trash was everywhere outside. Get inside cabin bugs in the floor, bathrooms dirty, spider webs all over the house,... More 

Helpful?
2 Thank Marion H
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We visited this area before but was excited to visit this beautiful place again . My husband and I along with our two dogs decided to stay in the Gatlinburg Falls Cabins. The cabin was a little pricey compared to others, but we splurged. The resort is clean and well kemp it was pretty easy to find however GPS's in... More 

Helpful?
Thank Kathy H
Clarion, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We were vacationing with 20 other family members so we rented a cabin with 9 bedrooms. I was a little disappointed in the cabin. There were missing cabinet panels on some of the cupboards, a short in the electrical wiring in one of the bathrooms so the light would flicker off, the wifi didn't work, the dishwasher silverware tray had... More 

Helpful?
Thank Liz K
Leland, North Carolina
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our family stayed at Remote Rendezvous at the Hidden Valley location. It was perfect for our family of four. We were all on one floor and the kids had their own bunk beds. There were a few issues with cabin but staff responded to needs. We would stay there again. We absolutely love the location and is great for access... More 

Helpful?
Thank Daryl T
Mebane, North Carolina
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very spacious & clean. The cabin was more like a house. Plenty of room for our party, 4 families totalling 13 people. Washer/dryer in our cabin, pool table, air hockey, pin ball machine, and two other games. Very quiet, something I like when going on vacation. Great for muti families going on vacation. I would recommend this resort to everyone.

Helpful?
Thank Vaughan9
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our family was so excited to stay at Lookout Ridge 4 nights in early July. We arrived just before 5 pm, well after the 4:00 check in time. Our cabin wasn't ready. The lobby was crowded with frustrated travelers waiting to check in. Without even asking we were given a 10% refund for the delay. Once we checked in we... More 

Helpful?
1 Thank Mindy B
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Amenities

Highlights
  • Free Internet
  • Pool
  • Free Parking
Things to do
  • Hot Tub
  • Pool
Room types
  • Kitchenette
Internet
  • Free Internet
Services
  • Free Parking

Additional Information about Gatlinburg Falls Resort

Address: 645 Park Vista Way Gatlinburg, Gatlinburg, TN 37738
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $125 - $295 (Based on Average Rates for a Standard Room)
Number of rooms: 450
Also Known As:
Gatlinburg Falls Hotel Gatlinburg
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