The “manager” of the small building they still have left was extremely unhelpful and vey passive aggressive. I don’t know if it’s because they have such a small building left after the fire that they don’t care about their customers anymore. This place is already overpriced considering what is left. I paid $675 for two nights. I wanted the cabin like experience with the fire place they offer in every room that is why I stayed here over a normal hotel. I am from Florida and solely booked this hotel of all places for the fireplace and cabin like feel. My boyfriend and I had been looking forward the most to sitting by the fire place with blankets and wine. As soon as I self- checked in (this is the only option now), I read the instructions to start the fire place they have provided and it did not work. I called the number they left to call if it does not work, which is the manager and she said she would try to get someone out that day, (it was 4pm), and said it will probably have to be tomorrow though. I asked her if we could switch to a different room and she said no they are full, however the whole weekend there was never more than two cars in the lot and that building holds at least 20 rooms. The next day she did not contact us at all. I messaged her again at 8pm and she completely disregarded my disappointment. She did not offer a partial refund and did not even have a sincere apology. She was extremely passive aggressive and clearly did not care about anything having to do with customers or the building. The fireplace was covered in dust everywhere. They do not keep up with the property. So upsetting and disappointing.…
This was a great resort alternative to a remote solo cabin. The property is patterned after those log cabins in the Adirondacks. It was very clean, and the accommodations were excellent. The view of Mount LeConte was magnificent! It’s a very short drive to Gatlinburg and there are two roads to get you there and to the park entrance.
Great place about 1 mile from downtown Gatlinburg. East access to the many trails of the national park. Room is clean with kitchenette, sofa and cafe table with a small patio. However, there is not a restaurant on property. The restaurant burned in the fire and has not been rebuilt.
Was very Beautiful. They should let everyone know that there is only one building left since fire and no still has not been rebuilt. Still smells like smoke on balcony other than that the building has comfortable rooms and it's more like a self check in now not a lodge.
This place is cozy and well decorated with cabin features. It felt romantic and fun. It was very clean and well maintained. I think it does require a car, as it is about an eight minute drive to downtown Gatlinburg. When we went, only one building was reopened, but I hear that they are rebuilding more. Because of this, there wasn't a check in place but the lady that helped us was very nice.
If you are looking for peace and quiet with a view, then this is the place for you. Easy access to the Gatlinburg ByPass so you have easy access to Pigeon Forge or the National Park. Or you can travel down Wiley Oakley to Ski Mountain Road and end up at a stop light at the end of the Parkway in Gatlinburg which means easy access to everything in Gatlinburg via the Parkway. Also, there is nothing better than waking up in the morning, looking out the patio and seeing Mt. LeConte surrounded by clouds. It is unbelievable how peaceful and quiet it is here. I have posted a picture of a morning view from Room 1304.
My husband and I spent eight nights enjoying the great views and our very comfortable suite at The Lodge of Buckberry Creek. The ambiance and hospitality were outstanding. The kitchen had full sized appliances so we dined on my husband’s gourmet cooking throughout our stay. We loved the view from our balcony which included a young bear sleeping on a tall tree branch one afternoon. We tried lots of hiking trails and enjoyed our time in the mountains.
Went to Gatlinberg,TN to meet up with our kids and celebrate our 29th anniversary! What a wonderful stay in the mountains overlooking Mount Lecont! This place (Lodge at Buckberry)is secluded,reminiscent of the Adirondack Old Camps. We had two suites(living area,kitchen,bedroom and roomy porch,large bathroom with jacuzzi tub) There are no amenities(no housekeeping or restaurant on site due to the fire in 2016 that wiped out that building). However,there is a small convenience store (Mt Chalet) not far. Gatlinberg is a hillbilly heaven and tourist trap! We hate that stuff and spent our time hiking in the mountains or visiting Smokey National Park. Only time we went to town was to get carry out at Calhouns for ribs or Krispy Kreme for doughnuts. We also recommend the Skybridge and the Ober Gatlinberg tram!!!…
After the cabin we rented was a bust, we called the lodge looking for an alternative. They had a room available which turned out to be 100% perfect. We wanted some place quiet but that had plenty of space. Our room had a full kitchen, private fireplace, private balcony, bedroom and 4-piece bathroom that included a jetted soaker tub. The property lacks some of the once available amenities that they lost in the fire in 2016 but it lent to the solitude this place offers. Most, if not all, of the rooms in the only building still standing were booked but it’s such a quiet location that it felt like we were in the secluded cabin we originally intended on staying in. The lodge is also a very short drive to town as well as right down the road from Ober Gatlinburg. The room was clean, and did have a unique smell. Not a musty smell, but almost woodsy like a cabin. It’s honestly the type of place you feel comfortable in and makes you sad to leave. The current property manager is super friendly and was quite helpful during our stay. We will stay here again if we ever make it back to Gatlinburg and would recommend it to anyone who asks.…
We stayed here for 8 days and had a great time! The view of the mountains from our balcony was spectacular and changed by the hour! Our suite included a king bed which was incredibly comfortable, jacuzzi tub and large walk in shower. We had a full kitchen which made putting on a crockpot dinner so easy while we toured the beautiful surroundings. And the gas fireplace was the icing on the cake. We loved it and plan to return next year.