Greystone Lodge On the River
559 Parkway, Gatlinburg, TN 37738-3201
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Room & Suite (188)
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About
#8 of 72 hotels in Gatlinburg
Location
4.8
Cleanliness
4.3
Service
4.5
Value
4.1
Travelers' Choice
The Greystone Lodge on the River is the perfect location for your Smoky Mountain getaway. Settle into one of our 241 cozy rooms with a large balcony, most overlooking the river. Take in the beauty of the Smoky Mountains and the sounds of the Little Pigeon River as it rolls past your balcony. We are located at traffic light #5, next to Ripley’s Aquarium and Gatlinburg’s newest additions, Anakeesta and Ole Red. All Gatlinburg trolleys stop right outside our front door so park the car once and don’t give it a second thought.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Center with Internet Access
Parking garage
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Vending machine
Conference facilities
Meeting rooms
Convenience store
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
First aid kit
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Refrigerator
Cable / satellite TV
Bath / shower
Private balcony
Telephone
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
Hotel links
Location
100Great for walkers
Grade: 100 out of 100
48Restaurantswithin 0.3 miles
100Attractionswithin 0.3 miles
559 Parkway, Gatlinburg, TN 37738-3201
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Rental CarsSee rental cars from $54/day
2700Reviews38Q+A100Room tips
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Cons: Check-in - There were 3 ladies at “working” the front desk. There was only 1 person in front of me. Took awhile before they decided to check us in and even with prior reservations, check in was not smooth. Room – We got a room on 1st floor right in front of parking lot. We couldn’t have window blinds open because people could look right in our room and we didn’t have a good view. There was a horrible odor in the room. Smelled like stinky sneakers. The carpet might need to be deep cleaned or replaced. Security – Our room was on 1st floor right in front of parking lot. There is a glass door that leads to parking lot from our room. It’s very easy to break into our room and have a car right there to drive off. There was no in room safe. Patio - looked at parking lot and only had 1 chair. Free Continental breakfast – Poor selection. Only thing I had to eat was a biscuit and coffee. Could use better selection. Pros: Location: It is central location close to many attractions. Beds: The beds were very comfortable and perfect height. Overall would not return here. …
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favorite
We traveled with friends and both couples felt the same way, this is the cleanest place we have ever stayed. We love to travel and we have stayed at a lot of establishments, but the Greystone was very clean. It even got to the point where we (as a group) were looking for something dusty! The people were very nice, the location could not have been better for a Gatlinburg trip. Even with the trolley stopping at the front door we never rode anywhere. The location was so perfect that we just walked. The breakfast was good, everything was fresh, biscuits were very good and they had warm donut-holes.... The rooms are good sized and the balcony is a nice thing, we enjoyed the sound of the steam running by our room. Furniture is dated and tv small for the space, but it was all spotless. An interesting little notation of meticulousness even the microwave and room clocks were set at the correct time! Overall a job well done for a place that has been around since the1940's. Thumbs up!!…
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
First time in Tennessee... While it is a good location to the strip (easy walk), our room was 1st floor on parking lot side, so the patio was a 3 x 5 pad right next to the sidewalk. Low water pressure in a creaky shower (tub) Lots of noise from parking lot Mattress, you could feel the springs Room was on the small side NOT a $200 a night hotel...pictures are very deceiving.
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Pick your room. I'm sure the river side is better
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel is in need of some serious remodeling, for the most part the staff was accommodating. We had a group of about 65 specialty cars and every time we went out we had to scramble for parking when we got back. Every other hotel we stayed at blocked off an area of the parking just for us. I definitely would not stay there again when there are much nicer hotels around.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had a great time. Excellent location especially if you're interested in taking the trolleys. Which I would recommend instead of fighting with traffic. Wasn't please with breakfast expected more options menu definitely needs to change.
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: It's a good location. Easy access to walking around as well.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The room was basic but comfortable which is all I require as I spent my time outdoors as much as possible. I booked the room directly and believe I got a better rate doing so. The continental breakfast was lacking but will not prevent me from booking for my future trips to Gatlinburg. Conveniently located within walking distance to everything on the strip.
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Date of stay: September 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Book in September when rates are cheaper, kids are in school and temperatures are cooler.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very clean! Great place to stay! Great breakfast! This is our go to place in Gatlinburg! This place is right on the strip, which makes it great, you never have to get in your car!! Great balconies as well
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Perfect location to walk everywhere! The room had balcony right on the River! Elevators, good breakfast, beds sleep great! Everyone was very helpful and nice. We had a great stay. It was my daughters and myself and we felt very secure there.
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Date of stay: September 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We stayed here as part of a large group of sports car enthusiasts. This hotel needs to invest in maintenance of their rooms. Our room smelled musty, the bathroom door was falling apart on the bottom, because it had been wet too many times. We spilled a small amount of tea on the carpet and when we attempted to scrub the carpet our rag turned brown. No telling the last time the carpets were steam cleaned. Our bed was comfortable, but others in our group said theirs was lumpy or that the foot of the bed was higher than the head. The buffet style breakfast was fine. No meat is served which didn’t bother us as we eat very little meat anyway. The coffee was mediocre. Generally we are not difficult customers to please, and even though the room rate for our group was decent, this lodge needs to invest in more maintenance. …
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Date of stay: September 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Lodge is right across the street from the free town trolly shuttle.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Pros: New paint Nice linens Friendly staff Location Breakfast area full Good views Close to restaurants Across the street from the bus depot Quiet Cons: Rooms are very dim Key cards needed to be reset 3 times No good congregation area for groups
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
$180 - $236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
greystone lodge at the aquarium hotel gatlinburg, greystone hotel gatlinburg, greystone hotel at the aquarium
FORMERLY KNOWN AS
Greystone Lodge at the Aquarium
LOCATION
United StatesTennesseeSevier CountyGatlinburg
NUMBER OF ROOMS
241
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Claim Your ListingGREYSTONE LODGE ON THE RIVER $155 ($̶3̶1̶0̶) - Updated 2023 Prices & Hotel Reviews - Gatlinburg, TN
Frequently Asked Questions about Greystone Lodge On the River
Which popular attractions are close to Greystone Lodge On the River?
Nearby attractions include Ripley's Aquarium of the Smokies (0.07 miles), Gatlin's Escape Games (0.3 miles), and Breakout Games Gatlinburg (0.1 miles).
What are some of the property amenities at Greystone Lodge On the River?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Greystone Lodge On the River?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Greystone Lodge On the River?
Guests can enjoy free breakfast during their stay.
Is parking available at Greystone Lodge On the River?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Greystone Lodge On the River?
Conveniently located restaurants include Tennessee Jed’s, Chesapeake's Seafood and Raw Bar, and New Orleans Sandwich Company.
Are there opportunities to exercise at Greystone Lodge On the River?
Yes, guests have access to a pool and a fitness center during their stay.
Is Greystone Lodge On the River located near the city center?
Yes, it is 0.2 miles away from the center of Gatlinburg.
Are any cleaning services offered at Greystone Lodge On the River?
Yes, laundry service and self serve laundry are offered to guests.
Does Greystone Lodge On the River offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Greystone Lodge On the River?
Many travelers enjoy visiting Noah Bud Ogle Cabin (2.6 miles) and Historic Ogle Log Cabin (0.10 miles).