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    Greystone Lodge On the River

    559 Parkway, Gatlinburg, TN 37738-3201
    Hotel website
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    8/6/2017 8/7/2017
    Our online travel partners don't provide prices for this accommodation, but we can search other options in GatlinburgSee available hotels in Gatlinburg
    Traveler (202)
    Room & Suite (65)
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    Overview
    • Excellent49%
    • Very good31%
    • Average12%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “donut holes” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Accessible rooms
    Business Center
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    All hotel details
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    Quality Inn & Suites Gatlinburg
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    Write a Review
    Reviews (1,069)
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    Time of year
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    1 - 5 of 1,069 reviews

    Reviewed yesterday

    This was our second stay at Greystone Lodge. Our first trip we were on the parking lot side. This time we requested to stay on the river side and loved the view and sound of the water. The rooms are spacious and accommodating. In fact...More

    Thank blendamy
    Reviewed yesterday

    Very pleased with our stay here and would stay again. Rooms were clean and in working order. Great free breakfast offered from 7-10 am which included scrambled eggs, biscuit and gravy, donut holes, cereal and fruit. Location was great. Right across from Ripley's aquarium and...More

    Thank markw6541
    Reviewed 3 days ago

    The location put us close to many local attractions so we walked to stores and restaurants daily. The rooms were very clean and the staff was always helpful. Our kids loved the pool and spent every spare minute there. The free breakfast was an added...More

    Thank Christa E
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded yesterday

    Thank you for your kind words and for staying with us. And so honored that you would give us a 5 star review! We thank you for your loyalty and look forward to severing you again and again. Come back and see us soon. Thank...More

    Reviewed 3 days ago

    Your river view is of a dried up creek bed with a major construction site on the other side. Rooms are large but very plain. No table and chairs. Not particularly clean. Free breakfast is very limited with no one cleaning off tables you have...More

    1  Thank Bob R
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded yesterday

    We are sorry you are unhappy with your visit to Gatlinburg. We pride ourselves in the cleanliness of our hotel. If you were unhappy with your accommodations we would have gladly relocated you to another room. Summer is a busy time for our beautiful city....More

    Reviewed 4 days ago

    Location of hotel is premium. Downtown just off the Parkway on the creek and across the street from the Aquarium. Breakfast was typical, as was medium sized pool. Rooms and location at night was quieter than expected.

    Thank abcdarnold
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $45 - $119 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #3 Best Value Hotel in Gatlinburg
    • #9 Family Hotel in Gatlinburg
    • #15 Romantic Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 257
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Greystone Lodge At The Aquarium Hotel Gatlinburg ,
    • Greystone Hotel Gatlinburg ,
    • Greystone Hotel At The Aquarium
    Add Photo Photos
    Traveler (202)
    Room & Suite (65)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (134)
    Bathroom (7)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    .08 miles away
     
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    Nearby Restaurants
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    Nearby Attractions
    Ripley's Aquarium of the Smokies
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    .11 miles away
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    Ask a question
    Questions & Answers
    nojo2017
    April 22, 2017|
    AnswerShow all 5 answers
    Response from Jackie S | Property representative |
    Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
    0
    Votes
    Mountainlovergal
    April 4, 2017|
    Answer
    Response from Jackie S | Property representative |
    The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
    1
    Vote
    bdearmond59
    October 17, 2016|
    AnswerShow all 7 answers
    Response from Jackie S | Property representative |
    The entire property is non smoking. No smoking on balconies.
    1
    Vote
    Room Tips
    "Rooms on river side are quieter. Table and chair in room Small refrigerator Small table and 2 chairs on..."
    Read review
    "We stayed on the 4th floor and loved it. We parked right at our room and had a great view."
    Read review
    "There is no elevator in the 2nd building.If you get a creek view room there is alot of construction on the..."
    Read review
    "Many rooms have totally different setups, so look at the pictures online before you choose. Ours was exactly..."
    Read review
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