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    Greystone Lodge On the River

    559 Parkway, Gatlinburg, TN 37738-3201
    +1 844-487-1398
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    1/28/2018 1/29/2018
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    Traveler (245)
    Room & Suite (72)
    Pool & Beach (4)
    Overview
    • Excellent50%
    • Very good30%
    • Average12%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “trolley station” (31 reviews)
    “donut holes” (33 reviews)
    “parking garage” (76 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness center
    Accessible rooms
    Business Center
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    All hotel details
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    Write a ReviewReviews (1,225)
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    1 - 5 of 1,225 reviews

    Reviewed 1 week ago

    We visit Gatlinburg once or twice a year, so for our December visit, we wanted to try a new hotel and chose Greystone mainly because of it's location. Check in was easy enough, but when we got to the "non smoking" room, the smell of...More

    Thank hlauburn
    Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded yesterday

    Thank you for sharing your notes. We sincerely apologize for any inconvenience this may have caused you. We do have a 100% no smoking policy, but some do not follow the rules and we do our very best to do deep cleaning to try to...More

    Reviewed 1 week ago via mobile

    We stayed on floor 2. We could literally hear the whole conversation from either room on each side of us. Paper thin walls. Had to endure this for 3 nights. Usually until about 1:00 or 2:00 in the morning.

    Thank Alderaanman
    Reviewed 1 week ago

    Nice clean hotel as well as friendly staff. Being an older Hotel it was nice and recently updated. Comfortable beds! Close to everything! We parked our car and spent the entire day walking the strip. Later in the evening we walked down the street a...More

    Thank Jerry P
    Reviewed 1 week ago

    The room we were in was not in the main hotel. We were up the road - in a single floor wing that was called the 5th floor. This was not the location I thought we would be housed in? Walking down the very steep...More

    Thank Christmas707
    Reviewed 2 weeks ago via mobile

    My husband and I have been guests three times now. We love the convenient location. We park and walk the entirety of Gatlinburg. The family suite is great for families. Our family stayed in one for our first visit. It wss a great set up!...More

    Thank Kim W
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • $45 - $119 (Based on Average Rates for a Standard Room)
    • Hotel Style
    • #4 Best Value Hotel in Gatlinburg
    • #15 Romantic Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 257
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Greystone Lodge At The Aquarium Hotel Gatlinburg ,
    • Greystone Hotel Gatlinburg ,
    • Greystone Hotel At The Aquarium
    Add Photo Photos
    Traveler (245)
    Room & Suite (72)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (169)
    Bathroom (8)
    Business Center & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 78 hotels in Gatlinburg
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    Nearby Restaurants
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    3,111 reviews
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    Nearby Attractions
    Ripley's Aquarium of the Smokies
    11,820 reviews
    .11 miles away
    Doc Collier Moonshine Distillery
    689 reviews
    .13 miles away
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    Ask a question
    Questions & Answers
    Braides P
    October 12, 2017|
    Answer
    Response from Max G | Reviewed this property |
    No....sorry no pets allowed.
    0
    Votes
    nojo2017
    April 22, 2017|
    AnswerShow all 5 answers
    Response from Jackie S | Property representative |
    Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
    0
    Votes
    Mountainlovergal
    April 4, 2017|
    Answer
    Response from Jackie S | Property representative |
    The hotel does sell Ripley's Aquarium tickets at the front desk for $1.00 off the full price. Thank you
    1
    Vote
    Room Tips
    "Ask for room in buildings closer to lobby."
    Read review
    "Ask to be in the main building, otherwise you have a steep walk to downtown Gatlinburg"
    Read review
    "Book early around the Holidays"
    Read review
    "We have always had a river view - rooms are clean and comfortable"
    Read review
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