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Greystone Lodge On the River

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Traveler (252)
Room & Suite (80)
Pool & Beach (4)
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Overview
  • Excellent52%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible4%
Travelers talk about
“trolley station”(33 reviews)
“donut holes”(33 reviews)
“parking garage”(81 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
All hotel details
Additional information
Offers from Greystone Lodge On the River
Special Deal: Free breakfast with your stay
Offers from Greystone Lodge On the River
Special Deal: Free breakfast with your stay
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Nearby Hotels
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Reviews (1,340)
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1,340 results
Traveler rating
683
391
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Time of year
LanguageEnglish
683
391
155
56
55
Show reviews that mention
All reviewstrolley stationdonut holesparking garagebiscuits and gravyripley's aquariumwithin walking distancefree breakfastfamily suitethe cottagesfresh fruitclean roomsfirst floorgreat place to stayprivate balconybunk bedsthe breakfast arealocation is great
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1 - 5 of 1,340 reviews
Reviewed today

We stayed 4 nights in the King Two-Room Family Suite (again) and it was great. The room was very comfortable and extremely clean; 3 tv's were a plus and the beds and extra pillows were great. The extra half bath was wonderful. This is our...More

Thank Mary K
Hotel's Favorite
Reviewed March 13, 2018

Our family loves the Greystone. From the time I call to make reservations, our arrival and check in, and when we check out, we are treated with respect and professionalism. Clean rooms, large assortment for breakfast, right beside the aquarium. For my family there's no...More

6  Thank paulandcat4283
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded March 15, 2018

Comments like this certainly make us smile and appreciate all our loyal customers. You are like family to us and you are the reason we love what we do and have been serving the best customers in the world since 1962! From the bottom of...More

Reviewed 2 days ago

The Greystone Lodge is a great place to stay!! They have a variety of very nice rooms. Everything is neat, clean and comfortable. The pool is awesome! The breakfast is great! They had a great Conference Room for our family to gather. Many who attended...More

Thank Nicole A
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded today

Thank you so very much for this wonderful review. We are thrilled you enjoyed your stay with us and everyone had a great time during the reunion! We so appreciate your business and look forward to seeing you again.... hopefully before 2 years. Have a...More

Reviewed 6 days ago via mobile

We’ve been staying at the Greystone when we visit the Smokies foer well over 20 years. We’ve never had a bad stay. Beautiful surroundings, close to the action on the parkway, clean well appointed rooms and very friendly staff. It’s our little home away from...More

Thank Brian H
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded today

THANK YOU, THANK YOU.... for your 20 years of loyalty with the Greystone Lodge. We love serving you over and over and will continue to serving you for many years to come. We will forever be your home away from home. All our best, the...More

Reviewed 1 week ago

we have stayed here several times. it is great you are able to walk all around town. you don't have to worry about parking. the room is great, having the balcony over looking the river is a nice peaceful place to sit and enjoy the...More

Thank teresae259
Response from Jackie S, Guest Relations Manager at Greystone Lodge On the RiverResponded today

Thank you for taking the time to review your stay with us and thank your for choosing our hotel. We appreciate your notes and feedback. Hope you will be returning again very soon. All our best, Greystone Lodge on the River

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$45 - $119 (Based on Average Rates for a Standard Room)
Hotel Style
#5 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$45 - $119 (Based on Average Rates for a Standard Room)
Hotel Style
#5 Best Value Hotel in Gatlinburg
#15 Romantic Hotel in Gatlinburg
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (252)
Room & Suite (80)
Pool & Beach (4)
Dining (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
mdowjat75
March 15, 2018|
AnswerShow all 3 answers
Response from John M | Reviewed this property |
We stayed in a suite, but it was not a family suite. ( One king bed only. ) Our suite did not have a dvd player. Sorry that I can't answer the question in relation to a family suite.
0
Votes
Braides P
October 12, 2017|
Answer
Response from Max G | Reviewed this property |
No....sorry no pets allowed.
0
Votes
nojo2017
April 22, 2017|
AnswerShow all 5 answers
Response from Jackie S | Property representative |
Hello - 232 is on the water and is a king. It is the only regular king on river. Thank you.
0
Votes
Room Tips
"Ask for a room at the top of the hotel for great stream views & excellent parking locations!"
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"Request an even number to det on the river side"
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"Rooms that overlook the small river are super relaxing."
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"Ask for a ground floor if you are a senior or have difficulty walking."
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