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Quality Inn

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Quality Inn
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20 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Alabama Mountain Lakes, Alabama
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5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 27, 2004

I made reservations at Bon Air for our vacation a little early. That was prior to reading the reviews. I was a little apprehensive until our arrival. Every one I spoke with over the phone and in person was kind. We were booked into the newer section. We were pleasantly suprised considering the reviews I had read. I never saw... More 

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6 Thank quartets50s
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1 of 5 stars Reviewed June 7, 2004

When making my inquiries via telephone, the attendant was so pleasant and helpful that I booked for 3 nights, site unseen. We wanted a central location that accepted pets. The new section of the hotel is very nice and clean with large rooms which is featured in their brochure that was mailed to my home after making the reservation. Unfortunately,... More 

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Travelers are raving about these Gatlinburg hotels

A TripAdvisor Member
3 of 5 stars Reviewed May 31, 2004

We were in the new part of the hotel, and it was fine. Nothing fancy, but the location was good, and it had everything one needed. The shower was excellent, and the mattresses were comfortable, and so were the pillows. The rooms were spacious, and the mini refrigerator was nice. The tile in the bathroom was older, and had some... More 

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1 of 5 stars Reviewed April 12, 2004

The carpet is filthy, the bathroom drain does not work, floor is mildewed, sink was NASTY, door was NASTY, pool was disgusting, the hotel allowed pets but wherever you went they could not be left in the room alone..WHAT IS THE POINT IN ALLOWING DOGS IF THEY HAVE TO GO WITH YOU???? You have to pay $10.00 to use the... More 

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A TripAdvisor Member
4 of 5 stars Reviewed January 31, 2004

We have been staying at the Bon Air since 1997. We would not stay anywhere else in Gatlinburg. They are nice people and if we have any complaints they take care of them promptly. It definitely is our home away from home.

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1 Thank A TripAdvisor Member
A TripAdvisor Member
1 of 5 stars Reviewed January 3, 2004

I booked a room for New Years, was mailed a brochere of a beautiful hotel-lodge. Upon arriveing, I found that they had an old part and a new part. Guess where my room was, yes in the old part, not the picture part. The room smelled terrible, was dirty, the sink was rusted, the doors did not want to open.... More 

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A TripAdvisor Member
1 of 5 stars Reviewed November 12, 2003

the pool was a green sort of yellow color. the room was damp and dirty. we chose to stay here because they allow pets. after we saw the room i coplained to the manager (person behind desk) they said we could have one of the new rooms but would have to pay extra. i demanded a refund because of the... More 

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A TripAdvisor Member
2 of 5 stars Reviewed October 12, 2003

The room itself was ok, but,the floor in the bathroom did not look clean all over. ( they didn't mop behind the door or in corners) The view was nice,but, we were right over the convention center and the air conditioner units ran ALL NIGHT. When I made my reservations, I ask if the hotel was on a trolly route... More 

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A TripAdvisor Member
4 of 5 stars Reviewed September 24, 2003

We have stayed often at this quaint older motel. If the clean accomodations with old knotty pine paneling weren't enough, the hospitality is enough to keep us coming back. We booked a really bad room once, and the owner gave us the keys to several other rooms and let us make our choice. For the same price as one room,... More 

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A TripAdvisor Member
1 of 5 stars Reviewed July 27, 2003

We had reservations at the Bon Air Lodge. When we arrived, we took one look at the room & turned around and left! The room was old! old! old! and to top it off, the bathroom was filthy! The night clerk was very friendly & was very sorry but explained we had to talk to the manager the next day... More 

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Amenities

Highlights
  • Free Parking
Services
  • Free Parking

Additional Information about Quality Inn

Address: 950 Parkway, Gatlinburg, TN 37738-3104 (Formerly Bon Air Lodge)
Location: United States > Tennessee > Sevier County > Gatlinburg
Number of rooms: 105
Also Known As:
Quality Inn Gatlinburg
Gatlinburg Quality Inn
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