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Quality Inn

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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
Tunnel Hill, Georgia, United States
Reviewed December 28, 2016

What an awesome view on our stay at the Quality Inn in Gatlinburg. We had what seemed like a private room on a hilltop away from the check in office. No one bothered us. It was a perfect night away in the Smokies.

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Thank Teresa P
Reviewed May 20, 2015 via mobile

There are not enough words to describe how absolutely filthy this place is!! I was disgusted from the moment we walked into our room. We requested a room in the "new" building on the hill. Not new. Not clean. Dead bugs, dirt, and hair filled our sink, the couch cushions were pushed to far back you could see the pull...

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1Thank aandbmom89
Reviewed February 6, 2014 via mobile

We drive up from GA and stay here everytime unless they are booked. We are never disappointed. Mike is super friendly and so is the rest of the staff. Rooms are always clean and my daughter loves the indoor pool/lazy river. We had to cut our trip short this time due to an unforseen personal problem & they happily obliged....

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1Thank adgmomof2
niota
Reviewed January 30, 2014

Enjoyable stay, would recommend to others. Very convient to surrounding things. The hotel staff helpful and respectful. Nice, clean rooms. I would suggest serving breakfast for longer its hard to get everyone up and ready in time to get down for breakfast but selection is good and fresh.

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1Thank clmcnulty84
Orlando, Florida
Reviewed September 18, 2013

The man at the desk upon our arrival was not friendly, in fact, rather rude. His directions to the room were poor. Although the room was supposed to be non smoking, the pillows reeked of smoke. The room itself was musty when we first walked in. The breakfast offered was fair, although not nearly as nice as other places we...

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Thank Beverly H
Nashville, Tennessee
Reviewed July 8, 2013

This past month I received a bill of $55.00 for no show. Funny thing is I don't recall making a reservation there, next of all, had I made one I would have canceled it. On the date of the reservation we were at Balsam Mountain Inn. I am almost certain this reservation was not made by me.

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2Thank Shirley W
Reviewed April 11, 2013

This hotel was located right in the middle of town. The staff was extremely friendly and the service was great! The rooms were very clean, however it doesn't receive all 5 points in my review because one of the rooms smelled very old and smokey as if it had been smoked in just moments before. The continental breakfast could have...

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Thank Krysten3
Scotland
Reviewed April 21, 2009

Generously sized rooms and friendly desk service at the gateway to the park.

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1Thank WMScotland
A TripAdvisor Member
Boone, NC
1 review
7 helpful votes
Reviewed March 14, 2005

We stayed at the hotel much to our dismay... When we arrived we asked to upgrade and was told that we could not ...Don't know why either. Pool was disgusting, room didn't even have a clock radio and our "overlook" off the balcony was terrible...trash all around. Needless to say we won't go back there again.

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7Thank A TripAdvisor Member
ohio
Reviewed March 2, 2005

I've stayed at the Bon Air since the early 1980s and returned last summer for a few nights. It is sad to see a favorite decline so. Twice, the room was not cleaned. When I asked about it, I was told "too bad, housekeeping is gone for the day." The ice machine (new building) overheated and smelled like it was...

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10Thank Holidaybarb
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Amenities

Highlights
  • Free Parking
Services
  • Free Parking

Additional Information about Quality Inn

Address: 950 Parkway, Gatlinburg, TN 37738-3104 (Formerly Bon Air Lodge)
Location: United States > Tennessee > Sevier County > Gatlinburg
Number of rooms: 105
Also Known As:
Quality Inn Gatlinburg
Gatlinburg Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn staff and other travelers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a hilltop room!”
 of 5 bubbles teresapK5032PM, Dec 28, 2016 | Read review
“I do not know of a good room here. However, if this is where you are, be aware that the rooms numbers are not on the outside. You must go in to find the room. We were not told this about this building. The other buildings were clearly marked outside.”
 of 5 bubbles beverlyh872, Sep 18, 2013 | Read review
“Look at the rooms before selecting one.”
 of 5 bubbles Krysten3, Apr 11, 2013 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question