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Laurel Point Resort

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Laurel Point Resort
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97 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Huntersville, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We own a time share here and we absolutely love it. There is plenty of room for all of us to stay, the grounds and the pool are kept really nice and thoughtful consideration goes into activities for families if you don't have plans in town. It's a very relaxed, quiet location to get away.

Helpful?
Thank Amy S
Chicago, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

Our resort was nestled in the Smoky Mountains but only 10 minutes from downtown Gatlinburg. Our unit was spacious and very clean with a large outdoor deck that had beautiful views of the mountains and the tram. The facilities included a large indoor pool, whirl pool, sauna, exercise room, game room, etc., but we were always so busy with all... More 

Helpful?
Thank cheflouie21
Edmond, Oklahoma
Level Contributor
109 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place is very old, but they keep it pretty clean. It is on the road at the edge of Gatlinburg where you drive up to the Uber play area on the mountain. Very windy roads to get there, but after a couple of times up and down it does not seem near as far away or as scary. Turning... More 

Helpful?
Thank Sharon F
Chattanooga, Tennessee
Level Contributor
116 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Laurel Point Resort is a place our family has been going to for a long time. It is not the newest or fanciest resort. However it has everything our family needs and we always enjoy our time there. We were very happy to arrive this year and find that one of the bathrooms in our unit had been given a... More 

Helpful?
Thank GoVols79
Marion, Ohio
2 reviews
1 of 5 stars Reviewed July 19, 2016

I have never had such a horrible experience. The first unit we were assigned was not clean and after 2 days we realized there were bed bugs in the unit. We found one and took it to the office and showed the bites my husband had so they offered to put our clothes through a dryer and give us another... More 

Helpful?
Thank suebechtle
texas
2 reviews
4 of 5 stars Reviewed July 11, 2016

The resort and location was perfect for us. The resort is an older property but has been updated beautifully. Our unit was a 2 bedroom 2 bath with a recently remodeled kitchen and one of the bathrooms. The Property is clean and has views of the mountains which is beautiful. our unit faced a busy street but we still had... More 

Helpful?
Thank kiddy2
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for the great review! The two most important aspects of your stay with us should be our friendly hospitality and providing guests with an impeccably clean condominium. Since the resort is located 1.3 up Ski Mountain Road, our guests can enjoy a wonderful mountain view. If you should stay with us again please take advantage of all the... More 

Il
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed June 23, 2016

Do not stay here. Unit smelled of urine strongly. had to open up both patio doors and air it out but didnt help Sofa broken down and smelled dusty. Looked like blood or bm in small bedroom tub.Plug in master suit behind table was gone. Soap dish falling off and blacking on mirror gone. Suppose to have free wifi but... More 

Helpful?
1 Thank lcohoon123
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

First of all we do sincerely apologize that your stay was not enjoyable and did not meet your expectations. Many of the unfortunate issues you mentioned could have and should have been fixed during your stay. We have a service agreement with our Wi-Fi provider and they could have remedied your internet connection. The housekeeping staff is ready and available... More 

Bloomington, Illinois
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2016

Our family vacationed a week in the Gatlinburg/Pigeon Forge area and stayed at Laurel Point Resort. What a beautiful setting in the Smokies! Past reviews I've read talked about how outdated the rooms were, but it was obvious that they've been making updates. What was also nice was that our parents rented a unit in another building, so we were... More 

Helpful?
Thank twoboys4us
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for submitting the wonderful review of Laurel Point Resort. The resort is located 1.2 up Ski Mountain Road from downtown Gatlinburg with the drive providing travelers with a pleasant, serene wooded view. Guests do love the large units, each condominium accommodates 6 people with plenty of room for everyone to stretch out and relax. Thank you for choosing... More 

Saint Louis, Missouri
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 1, 2016

This resort is a great value and a great location. Rooms are being updated, pool and hot tub need major work at this point. Company really needs to spend money on that!! The staff at the front desk give the impression that you are really imposing on them. They can't seem to smile or make you feel welcome. It is... More 

Helpful?
Thank Sandy5473
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for taking the time out of your busy schedule to write a review for Laurel Point Resort. We sincerely apologize that the front desk staff did not appear hospitable. Reviews are used for praise and training. We did recently hire a new guest services representative and the entire front desk staff will participate in the customer service training.... More 

Collinsville MS
1 review
5 of 5 stars Reviewed May 18, 2016

My son searched the internet for a place for us to stay for this vacation we planned 6 months ago. We really enjoyed our stay last year at Disney World at another Armed Forces Club facility. We were thrilled to find this available in the Smokey Mountains. The cost to stay is very reasonable, we could not have stayed anywhere... More 

Review collected in partnership with Armed Forces Vacation Club

Helpful?
Thank lindaw11251957
Melissaaellis, General Manager at Laurel Point Resort, responded to this review

Thank you for the terrific review of Laurel Point Resort. We are the best kept secret in the Smoky Mountains. Our condominiums are very roomy which is perfect for families, everyone has their own space. Our mountain views make it worth the 1.2 mile drive up Ski Mountain Road, despite a few curves and a couple sharp turns! We recently... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry

Additional Information about Laurel Point Resort

Address: 805 Ski Mountain Rd, Gatlinburg, TN 37738-3904
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $100 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Laurel Point Resort 2.5*
Number of rooms: 6
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Also Known As:
Laurel Point Hotel Gatlinburg
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