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Westgate Smoky Mountain Resort & Spa

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Traveler (1234)
Room & Suite (655)
Pool & Beach (77)
Overview
915 Westgate Resorts Road, Gatlinburg, TN 37738-5155 See on map
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
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Reviews (3,093)
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1 - 5 of 3,059 reviews
Reviewed 3 days ago via mobile

I was looking for a nice room with indoor pool to take my granddaughter that I raise for a weekend. Since my boyfriend and I cohabitate as they called it they could offer us a great deal and just have to show up for a...More

Thank TrishD8211
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded yesterday

Trish, Thank you for your review. We have taken note of each matter you have had and will pass them on to the appropriate members of our staff. Thank you for bringing these issues to our attention. Guest satisfaction is our top priority and we...More

Reviewed 5 days ago

We took the grandkids with us and this was our first trip as an owner and had a good time. The dinning options are very limited but that isn't really their fault they are trying to do the best they can with what they have...More

Thank Justbecca2u
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 4 days ago

We would like to thank you for staying with us and leaving a great review of your visit. We are happy that we were able to help create a tremendous vacations for you and your family! We do apologize for any issues that arose with...More

Reviewed 1 week ago

We like staying at Westgate Smoky Mountain and have even enjoyed reunions there. Always found the property to be clean and well cared for and my husband and I wanted to spend a few nights there for our 53rd wedding anniversary in October. I called...More

Thank Phillis L
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 4 days ago

We regret to hear that you experienced some complications during your stay with us. We aim to do everything possible to accommodate our guests as bests as we can and we apologize that we were not able to resolve this issue and caused an inconvenience...More

Reviewed 2 weeks ago

My family vacations in Gatlinburg every year, so when we were approached with an opportunity to learn about this time share plus the bonus of discounted tickets to a show we wanted to see it seemed like a great opportunity to check out the options...More

2  Thank myastuff
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 2 weeks ago

We appreciate you taking the time to leave a review. We regret to learn that you did not have an exceptional time with us. We regret to hear that you may have been treated rudely by our staff during your stay. It is definitely not...More

Reviewed 3 weeks ago via mobile

Had an amazing time. Always something to do. Easy to get around. Kids love it. Definitely gonna keep coming back. View is beautiful. There were bears. But at a safe distance. Staff is extremely nice and on top of things.More

Thank Miranda G
Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 3 weeks ago

Hi Miranda, Thank you for taking the time to leave a review. We are pleased to know that you enjoyed your time with us. Nothing pleases us more than knowing we were able to provide you with a stay that met all your expectations. Making...More

View more reviews
About
Description
A Prime Location in the Beautiful Great Smoky Mountains Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, offers guests all the comforts of a fully furnished home, all within minutes of Great ...More Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park and bustling downtown Gatlinburg. With easy access to a multitude of outdoor recreational opportunities and a variety of onsite amenities, including an amazing indoor/outdoor water park, your dream vacation is waiting at Westgate Smoky Mountain Resort & Spa! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Pool
Fitness Center with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Beachfront
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Top resorts Hotels
,
Spa
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Top resorts Hotels
,
Spa
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
938
Price range
$89 - $229 (Based on Average Rates for a Standard Room)
Also Known As
Westgate Smoky Mountain Hotel Gatlinburg
,
Westgate Smoky Mountain Resort
,
Westgate Smoky Mountain Gatlinburg
,
Westgate Resort Gatlinburg
,
Westgate Resort Tennessee
,
Westgate Tennessee
,
Westgate Smokey Mountain Resort
,
Gatlinburg Westgate
Location
United States > Tennessee > Sevier County > Gatlinburg
Hotel class
Hotel Style
Top resorts Hotels
,
Spa
,
Romantic
,
Family
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
938
Price range
$89 - $229 (Based on Average Rates for a Standard Room)
Also Known As
Westgate Smoky Mountain Hotel Gatlinburg
,
Westgate Smoky Mountain Resort
,
Westgate Smoky Mountain Gatlinburg
,
Westgate Resort Gatlinburg
,
Westgate Resort Tennessee
,
Westgate Tennessee
,
Westgate Smokey Mountain Resort
,
Gatlinburg Westgate
Location
United States > Tennessee > Sevier County > Gatlinburg
Photos
Traveler (1,234)
Room & Suite (655)
Pool & Beach (77)
Dining (49)
Amenities (69)
Family and Play Areas (13)
Business Center & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 210 restaurants in Gatlinburg
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.46 miles away
Westgate Smokehouse Grill
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.08 miles away
Nearby AttractionsSee all 284 attractions in Gatlinburg
Gatlinburg Mountain Coaster
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.91 miles away
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.07 miles away
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Ripley's Davy Crockett Mini Golf
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Questions & Answers
Ask a question
Dustin J
August 2, 2018|
AnswerShow all 3 answers
Response from Robert D | Reviewed this property |
The building is in nice shape. My wife and I however found the room to be a little cramped especially if you have a couple of other guests as we did with our daughter and grandson. We had to utilize the pull out couch/bed... More
0
Votes
Mathm0m23
August 7, 2017|
AnswerShow all 12 answers
Response from WestgateGuestRels | Property representative |
Good morning Mathm0m23, If you are a Westgate owner staying at the Westgate Smoky Mountain Resort, you will be issued water park passes for the duration of your stay, equal to the sleeping capacity of your unit. So if you... More
1
Vote
Fam_Tvler
March 9, 2017|
AnswerShow all 5 answers
Response from Brian Y | Reviewed this property |
the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
2
Votes
Room Tips
"get a room as far up the mountain as you can the views are spectacular."
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"Go to a better company, this is a scam"
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"I would choose a room with a view of the mountains."
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"Go stay somewhere else!"
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