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10/29/2017 10/30/2017
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    Westgate Smoky Mountain Resort & Spa

    915 Westgate Resort Rd., Gatlinburg, TN 37738-5155
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    Lowest prices for your stay
    10/29/2017Check In 10/30/2017Check Out
    1 room, 2 adults, 0 children
    Traveler (1214)
    Room & Suite (634)
    Pool & Beach (77)
    Overview
    • Excellent44%
    • Very good22%
    • Average14%
    • Poor8%
    • Terrible12%
    Travelers talk about
    “water park” (774 reviews)
    “indoor waterpark” (165 reviews)
    “mason jar” (55 reviews)
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness center
    Kitchenette
    Concierge
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Laundry Service
    Lazy River
    Water Park
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    View all 0 deals
    Write a Review
    Reviews (3,023)
    Traveler rating
    Traveler type
    Time of year
    Language
    • More languages

    1 - 5 of 2,989 reviews

    Reviewed yesterday via mobile

    Water aerobics was fantastic. We needed the daily exercise to justify eating at Paula Deen's and the like. April gave us a great daily workout and tips for exercise that would benefit us when we were back home. April was friendly, helpful and encouraging. We...More

    Thank Karen C
    Reviewed 4 days ago

    We stayed with friends in 2 connected 1 bedroom units. Our building had not been burned down by last years fire, but many of the surrounding buildings had, and were being rebuilt. Construction noise was not bad for us, because we were gone all day...More

    Thank sonshine-lover
    Reviewed 1 week ago

    The employees were extremely nice,polite and friendly, but management and corporate were rude and disrespectful. We were "UP GRADED" to a SMALLER room by corporate (which is not on site)we paid $181 dollars for an up grade to a 1 queen bed and a very...More

    1  Thank firemanlister
    Reviewed 2 weeks ago

    Most of the one star reviews regarding the time share presentation are absolutely spot on. My husband & I purchased a 3 night package for Westgate at the Raleigh Home Show in 2016. We were finally able to use this package last weekend in Gatlinburg...More

    1  Thank bjhsmith2001
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 1 week ago

    Thank you for taking a moment to share your feedback. We regret to hear that your recent experience with us was anything less than exceptional. Please remember that participating in our timeshare presentation is voluntary; this option is available for our guests who are interested...More

    Reviewed 2 weeks ago

    Rooms are very comfortable, sound proof can't hear other guests. They provide activities of all types. Adults and children can enjoy. Really no need to leave resort. Water park is great. Enjoyed water aerobics our instructor April was great so was our concierge Artem. Truly...More

    Thank Susan N
    Response from WestgateGuestRels, Guest Relations Manager at Westgate Smoky Mountain Resort & SpaResponded 1 week ago

    Susan, thanks for the great review of Westgate Smoky Mountain Resort & Spa. We are delighted to hear that you enjoyed your room accommodations, as well as the different amenities and activities we have to offer. Our staff strives to be attentive and give great...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • $89 - $229 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Gatlinburg
    • #19 Romantic Hotel in Gatlinburg
    • #22 Family Hotel in Gatlinburg
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 938
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, TripOnline SA, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Westgate Smoky Mountain Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • Westgate Smoky Mountain Hotel Gatlinburg ,
    • Westgate Smoky Mountain Resort ,
    • Westgate Smoky Mountain Gatlinburg ,
    • Westgate Resort Gatlinburg ,
    • Westgate Resort Tennessee ,
    • Westgate Tennessee ,
    • Westgate Smokey Mountain Resort ,
    • Gatlinburg Westgate
    Add Photo Photos
    Traveler (1214)
    Room & Suite (634)
    Pool & Beach (77)
    Dining (18)
    Hotel & Grounds (746)
    Bathroom (42)
    Family and Play Areas (13)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    1.35 miles away
     
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    550 reviews
    1.46 miles away
     
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    1,922 reviews
    1.47 miles away
     
    Courtyard Gatlinburg
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    1.67 miles away
     
    Nearby Restaurants
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    .96 miles away
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    .63 miles away
    White Oak Flats Coffee Brewhouse
    27 reviews
    .11 miles away
    Mountaineer Kandy Kitchen
    5 reviews
    .46 miles away
    Nearby Attractions
    Gatlinburg Mountain Coaster
    924 reviews
    .91 miles away
    Wild Bear Falls Waterpark
    372 reviews
    .07 miles away
    Herbert Holt Park
    29 reviews
    .47 miles away
    Hillbilly Golf
    1,806 reviews
    .99 miles away
    Ask a question
    Questions & Answers
    Mathm0m23
    August 7, 2017|
    AnswerShow all 10 answers
    Response from WestgateGuestRels | Property representative |
    Good morning Mathm0m23, If you are a Westgate owner staying at the Westgate Smoky Mountain Resort, you will be issued water park passes for the duration of your stay, equal to the sleeping capacity of your unit. So if you... More
    0
    Votes
    Fam_Tvler
    March 9, 2017|
    AnswerShow all 4 answers
    Response from Brian Y | Reviewed this property |
    the owner is bringing in seven different construction companies to rebuild what was burned down. There are still 70 some units available that are currently open. we just came back from there about a week and a half ago. they... More
    1
    Vote
    Diana B
    February 11, 2017|
    AnswerShow all 8 answers
    Response from Laura5016 | Reviewed this property |
    no. you get free wrist bands
    1
    Vote
    Room Tips
    "Rooms are small and the walls are thin"
    Read review
    "Do recommend if you have problem with stairs let them know so they book you with suites that has elevator..."
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    "Get the top floor if you can for sound issues"
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    "Beds are VERY uncomfortable"
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