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Gatlinburg Town Square Resort By Exploria Resorts

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Gatlinburg Town Square Resort By Exploria Resorts
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1,786 Reviews from our TripAdvisor Community

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Showing 1,785: English reviews
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

The location was perfect. Short walk to downtown a short walk to peace. The units were updated and we had 8 people with us that felt cozy. We enjoyed being bundled up but look forward to coming back in the summer or spring to enjoy the hikes and all the mountains truly have to offer!

Review collected in partnership with this hotel

Helpful?
1 Thank Cosmas O K
Malden, IL, United States
Level Contributor
8 reviews
8 hotel reviews
Reviewed 4 days ago NEW

we stayed at the Towne Square for the first time as they say you cannot tell a book by it's cover the small space which this resort takes up from the road side does not give a good eye view of the size of the resort and number of units it offers we were pleasantly surprised by the 1 bedroom... More 

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Helpful?
Thank Danny H
St Petersburg
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

Rooms are adequate and set up nice. Would prefer that all rooms had in room washers and dryers. Staff on site was friendly and always willing to help. It would be helpful if they provided someone on site to assist in getting tickets to shows and activities in Pigeon Forge.

Review collected in partnership with this hotel

Helpful?
Thank Barb-JoelPowell
Erwin
1 review
Reviewed 6 days ago NEW

The bathroom up dates were wonderful. We were very comfortable in the entire unit? If TN had only won the game it would have been perfect. My family likes to come twice a year, summer and winter. The facility has every thing you need to stay busy. The staff has always been very friendly and helpful. We are so looking... More 

Review collected in partnership with this hotel

Helpful?
Thank frednao
Natalie R, Social Media Specialist at Gatlinburg Town Square Resort By Exploria Resorts, responded to this review

Hello from Exploria Resorts! Thank you for taking the time to review your stay with us. I'm happy you enjoyed our renovations, activities, and our friendly staff. If only we could have helped TN win the game! We'll try harder next time! Thank you again, Natalie Exploria Resorts More 

Anderson
1 review
Reviewed 1 week ago NEW

The studio room was just right for us. We enjoyed our stay and would come again sometime. We did not use any aminities because they were not available the weekend we were there. we loved the walk to downtown and all the shops.

Review collected in partnership with this hotel

Helpful?
Thank P2166IPjuliad
Cincinnati
1 review
Reviewed 1 week ago NEW

Maintenance is quick to solve a problem. Parking garage at the resort is tight to maneuver. Great location. Friendly staff. Stayed at annex before and resort this time. Either place is great to stay at.

Review collected in partnership with this hotel

Helpful?
Thank richardtP5644KC
West Liberty
2 reviews
Reviewed 1 week ago

Love staying here it is one of my favorite places in Gatlinburg, love the location and amenities. Loved smelling the outdoor fire each night and wished for marshmallows. Very close to my favorite restaurant and just love being there.

Review collected in partnership with this hotel

Helpful?
Thank 615tamip
Miramar, Florida
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We loved Gatlinburg and the surrounding area as there is so much to do and it's an excellent area. As far as the resort, we were not thrilled with it as we were expecting much more as it was our first time using our time share. When we purchased the time share, they show you the models and it always... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Jaime2013306
Natalie R, Social Media Specialist at Gatlinburg Town Square Resort By Exploria Resorts, responded to this review

Hello Jaime, Thank you for your feedback on your recent stay with us. I'm sorry to see it didn't meet your expectations. I would like to invite you to utilize our Member Services team when booking your next vacation. They can assist you with any questions you have about your plan, and make sure you're getting the best value in... More 

Pelham
1 review
Reviewed 1 week ago

It is a great location. The renovations are great. Still needs better parking. Lots of things to do within walking distance. Make sure that you request a room not on the ground level, maintenance crew works early in the morning

Review collected in partnership with this hotel

Helpful?
Thank erikaz528
New London
1 review
Reviewed 1 week ago

We have been coming to this resort for more than 15 years and its starting to get a little run down. The housekeeping could improve, some of the dishes were dirty, had to rewash everything. Staff is very friendly, they come within a very short time if you have any concerns. Overall its a very nice place to vacation.

Review collected in partnership with this hotel

Helpful?
Thank kathleenmQ8172FZ
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to Gatlinburg Town Square Nestled in the midst of the Great Smoky Mountains National Park, you'll find resort living in an area so vividly beautiful, walking through it is akin to moving through a painting. Gatlinburg Town Square and Town Village are ideally situated in the heart of Gatlinburg Tennessee, within easy walking distance to downtown and all the entertainment, shopping and nightlife only the Smokies could offer. Discover nature's gallery of mountain trails, pristine waterfalls and breathtaking mountain vistas, all on display and timelessly preserved for your family's enjoyment in The Great Smoky Mountains National Park, located less than a mile away. Whether you want to bask in the tranquility of the mountains, or discover the adventures that await within them, you are sure to find something to fit your vacation needs. As soon as you arrive at the resort, you'll find yourself adjusting to 'mountain time' as you gaze upon a three-story waterfall cascading down the stone tower beckoning you inside where you will be greeted by a resort team exuding the Southern hospitality for which this region is world famous. Let the vacation begin by lounging in front of your private fireplace or by grilling alongside our spring-fed creek. Here, you can indulge in the many attractions, such as in an aerial tram ride 2,675 feet above the city, and immerse yourself in the beauty of the Great Smoky Mountains. ... more   less 

Additional Information about Gatlinburg Town Square Resort By Exploria Resorts

Address: 414 Historic Nature Trl, Gatlinburg, TN 37738-3300
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $54 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Gatlinburg Town Square Resort By Exploria Resorts 2.5*
Number of rooms: 31
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Also Known As:
Gatlinburg Town Square Hotel Gatlinburg
Gatlinburg Town Square Resort
Hotel Style:
#22 Romantic Hotel in Gatlinburg
#23 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travelers have asked, with answers from Gatlinburg Town Square Resort By Exploria Resorts staff and other travelers.
42 questions
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Bowling Green, Kentucky
Columbus, Ohio
10 months ago

See all questions (42)

Questions? Get answers from Gatlinburg Town Square Resort By Exploria Resorts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a "resort" room, at least 1 full bedroom, and NOT a hotel room.”
  • Partial view of bedroom/king bed.
  • partial view of entrance to bathroom, upright shower and toilet
  • Partial view of bathroom, counter space
  • Jacuzzi in bedroom
  • Small fireplace in living room
  • Partial view of kitchen area
  • Poor photo of living room area with fireplace on right and balcony door..
 of 5 bubbles BridgetteR18, Oct 30, 2016 | Read review
“Try not to get ground floor. The stone/brick walkways greatly amplify noise.”
 of 5 bubbles jlS5637OY, Oct 21, 2016 | Read review
“Just make sure they don't "BAIT AND SWITCH" TO 2ND FACILITY.”
 of 5 bubbles jimw947, Oct 20, 2016 | Read review
“See notes above.”
 of 5 bubbles jkaiser, Oct 19, 2016 | Read review
“Chose a unit that isn't located by a truck lot, perhaps in a newer section. Or better yet, stay somewhere else!”
 of 5 bubbles Gaylegeds, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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