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Gatlinburg Towers

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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
cleveland, ga
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 1 week ago

somebody had smoked in there. air freshners were everywhere. fireplace didn't work. Called Travis and he said he'd send somebody over. We are still waiting. Advertised telephone and hair dryer = none found. Sofa was hard as plywood. He charged us 469.56 and I WANT A REFUND. Bath faucet run all the time. We only had THREE ADULTS and ONE... More 

Helpful?
Thank galuckycat
Bridgman, Michigan, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

We rented this 2 bedroom 2 bath condo for the entire week. We stayed one night and forfeited our balance just to get out of here! Condo is not even remotely close to any of the pictures. It's old. Outdated. Dirty and in disrepair. The cheapest possible things were in the condo. TVs did not work. Showers had no true... More 

Helpful?
Thank Andrea W

Travelers are raving about these Gatlinburg hotels

Greenfield, Wisconsin
2 reviews
Reviewed October 27, 2016 via mobile

The condo was not what we expected. Really run down and worst of all, cockroaches. Called Travis and he said he would give us a refund but of course never did. After several phone calls and emails I decided to dispute the charges. Lucky for me, chase bank came through on the dispute. As for Travis , he is a... More 

Helpful?
Thank samcguire584
Spruce Pine, North Carolina
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 12, 2016

We booked a condo with Gatlinburg towers in mid May through booking.com with the agreement to pay when we arrived. After we signed the contract they added over 100 dollars in fees after it was stated there would be none. When we canceled before the free cancelation, we were charged the full amount anyway. Travis told us that it was... More 

Helpful?
Thank Daniel T
West Alexandria, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2016

If you need to change your stay dates or cancel he will charge your card whatever he wants to charge you. He tells you he won't charge if you give him adequate and fair notice. I notified him a month in advance and he charged my card 200! I would never do business with him. He is a crook and... More 

Helpful?
1 Thank nsuedill
Plantation, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 26, 2016

We had our second bathroom overflow and not work until we finally left because we got no help fixing it. called emergency number and never heard back for two days. I had to walk down 3 flights to pool bathroom at night as the other bathroom had 2 adults and 2 infants sleeping there at night.There was mold in both... More 

Helpful?
1 Thank dihags
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 22, 2016

Recently i stayed at the Gatling Towers condo 201. The owner Travis Russell claims that my kids wrote on the wall and broke a light fixture. He took it upon his self to place a 500 hold on my bank card. When we walked in the condo the light fixtures and a couple of sockets didn't work but i didn't... More 

Helpful?
2 Thank Mia H
Marietta, Georgia
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed July 14, 2016

We rented Unit #504 through Condo Rentals Gatlinburg, Tennessee. Although the building was visibly older and the parking lot was barely adequate, our unit was quite PERFECT! We would rent this unit again. Dealing with Patti from Condo Rentals was very pleasant; we even received our deposit back within a day or two. The unit has two nice bedrooms, two... More 

Helpful?
1 Thank T S
A TripAdvisor Member
Reviewed July 13, 2016 via mobile

First time staying in a condo type. I'm not sure what I was expecting but I enjoyed this for the price I spent. There were 5 of us, 3 kids and 2 adults. The hideabed sofa was broken but the 2 smallest kids slept ok on it. It was clean and had everything we needed for the kitchen and bathrooms.... More 

Helpful?
1 Thank A TripAdvisor Member
Antioch, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 5, 2016 via mobile

Booked a trip to Gatlinburg and stayed at 302 Gatlinburg towers. Awful, shoddy condo (hairs on sheets, dirty/sticky cabinets, water on floor by fridge, dirty/stained countertops, etc). Contacted property manager who refused to give a refund. Property manager called the cops to remove us from the property because we wanted a refund!!!!! Worst experience ever!

Helpful?
2 Thank janegray333
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Amenities

Highlights
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
Room types
  • Kitchenette
Services
  • Free Parking

Additional Information about Gatlinburg Towers

Address: 413 Baskins Creek Rd, Gatlinburg, TN 37738-3505
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $129 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gatlinburg Towers 3*
Number of rooms: 35
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Also Known As:
Gatlinburg Towers Hotel Gatlinburg
Gatlinburg Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Gatlinburg Towers staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“DON'T STAY HERE. I am telling your BBB about this place. Send my refund.”
 of 5 bubbles galuckycat, 1 week ago | Read review
“none old condo needs lots of work”
 of 5 bubbles dihags, Aug 26, 2016 | Read review
“Book Unit 504 with Condo Rentals. DO NOT get a room below the 4th floor, or you'll have an obstructed view of the mountains!”
 of 5 bubbles TS864, Jul 14, 2016 | Read review
“Find another place to stay, this place is terrible.”
 of 5 bubbles jimdogTn, May 29, 2013 | Read review
“They offer 2 bedroom 2 bath and 3 bedroom, 3 bath condos. We have been upgraded a couple of times(at no extra charge!!!) We like the higher floors better because of the view.”
 of 5 bubbles ATLBRVS47, Aug 7, 2012 | Read review
5 of 5
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