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    River Terrace Resort & Convention Center

    240 River Rd, Gatlinburg, TN 37738-3208
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    9/3/2017 9/4/2017
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    Traveler (356)
    Room & Suite (130)
    Pool & Beach (5)
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    Overview
    • Excellent18%
    • Very good27%
    • Average22%
    • Poor16%
    • Terrible17%
    Travelers talk about
    Free Internet
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Multilingual Staff
    Wheelchair access
    Business Center
    Self-Serve Laundry
    Private Balcony
    2.5 Star Hotel
    All hotel details
    Offers from River Terrace Resort & Convention Center
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    The Edgewater Hotel
    958 reviews
    #17 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
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    #5 of 78 hotels in Gatlinburg
     
    Crossroads Inn and Suites
    463 reviews
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    Quality Inn & Suites Gatlinburg
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    Rooms
    Sep 3Sep 4
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (876)
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    There are newer reviews for River Terrace Resort & Convention Center
    See the most recent reviews

    241 - 245 of 867 reviews

    Reviewed December 14, 2015 via mobile

    We stayed here 3 nights. Friendly staff, great breakfast buffet, super clean. My 2 complaints are paper thin walls and we didn't like our glass doors and window. Made us feel exposed somehow and even at night it was still light in the room. Pick...More

    Thank Thrifty Pilot W
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded December 16, 2015

    Happy Holidays! Thank you for sharing your recent experience with us. It is delightful to hear that you enjoyed our wonderful dining options and lovely resort staff and location. We appreciate you sharing your feedback with us as it helps us to identify areas in...More

    Reviewed December 9, 2015

    Rooms were clean but fixtures were old. Fans were very noisy. Bathroom were cold, The TV was mounted on the wall and cables and box was hanging off it, Bed was not comfortable, mattress was old and lumpy. Surely will not stay here again, Very...More

    1  Thank Patrick D
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded December 16, 2015

    Happy Holidays! We appreciate your review. We regret to see that you were not satisfied with your vacation. We certainly hope that you were able to let our resort staff know of the conditions of the unit that were not pleasing to you. We hope...More

    Reviewed December 8, 2015 via mobile

    The view from the room was absolutely beautiful...clean room and helpful, friendly staff...a lot of cool things to see within walking distance, did not need the car at all...would like to come back in the futureMore

    Thank Chris A
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded December 16, 2015

    Happy Holidays! We appreciate your review. We are happy to know that you enjoyed our ideal resort location and wonderful accommodations we have to provide. It is pleasing that you were able to enjoy some great scenery from your unit. We hope to see you...More

    Reviewed December 6, 2015 via mobile

    The rooms has fire place but they do not generate heat, mostly for looks. Over all we would try to stay somewhere else because the cleaning service was bad crumbs on fridge cobwebs in corners, and dust or animal dander. My parents stayed in room...More

    Thank Jennifer S
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded February 3, 2016

    Thank you for your feedback. We take all of our guests’ comments into consideration as we are always looking for areas to improve. Thank you again for sharing your comments. We hope that you will give us another opportunity to exceed your expectations. Allie

    Reviewed December 6, 2015 via mobile

    Room and accommodations looked nice. Once adjacent rooms started getting guest....you can hear every little thing going on in other rooms and above. People walking on the balconies above echo in the room. People in the bathrooms sound like they are in yours. Place needs...More

    3  Thank Michael C
    Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort & Convention CenterResponded December 16, 2015

    Happy Holidays! Thank you for sharing your feedback with us. It is unfortunate to hear that you may have experienced the issue of noise disturbances around your unit. We certainly hope that you were able to let our resort staff know of the conditions that...More

    The Edgewater Hotel
    958 reviews
    #17 of 78 hotels in Gatlinburg
     
    Gatlinburg Inn
    932 reviews
    #5 of 78 hotels in Gatlinburg
     
    Crossroads Inn and Suites
    463 reviews
    #30 of 78 hotels in Gatlinburg
     
    Quality Inn & Suites Gatlinburg
    697 reviews
    #13 of 78 hotels in Gatlinburg
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • $86 - $198 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Top resorts Hotel in Gatlinburg
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 205
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Expedia, Cancelon, HotelsforEveryone, TripOnline SA, Hotwire, Travelocity, HotelQuickly, getaroom.com and Agoda so you can book your River Terrace Resort & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Sevier County >
    • Gatlinburg
    • Also Known As
    • River Terrace Hotel Gatlinburg ,
    • River Terrace Resort And Convention Center ,
    • River Terrace Gatlinburg
    Add Photo Photos
    Traveler (356)
    Room & Suite (130)
    Pool & Beach (5)
    Dining (1)
    Hotel & Grounds (199)
    Bathroom (31)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
    Crossroads Inn and Suites
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    .29 miles away
     
    The Edgewater Hotel
    958 reviews
    .11 miles away
     
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    Gatlinburg Inn
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    Ask a question
    Questions & Answers
    SettleC
    July 15, 2017|
    AnswerShow all 3 answers
    Response from rci72249 | Reviewed this property |
    Yes
    1
    Vote
    deborah l
    June 23, 2017|
    AnswerShow all 6 answers
    Response from Marsha W | Reviewed this property |
    We stayed at the hotel in mid-May and I reviewed it and also answered a specific question. The hotel was worn as I noted but the room was clean, the location great, the price low, and the staff courteous and professional.
    1
    Vote
    mekabody
    June 13, 2017|
    AnswerShow all 7 answers
    Response from rci72249 | Reviewed this property |
    you do not want to stay there, everybody can not be wrong
    0
    Votes
    Room Tips
    "Book a different hotel!"
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    "Stay way from this "resort'"
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    "get a balcony room with a fireplace!"
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    "ask for room with view"
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