We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

River Terrace Resort and Convention Center

Traveler (446)
Room & Suite (181)
Pool & Beach (7)

About

#53 of 73 hotels in Gatlinburg
Location
Cleanliness
Service
Value
River Terrace Resort and Convention Center in Gatlinburg, Tennessee, offers guests comfortable accommodations in the heart of downtown Gatlinburg, all within minutes of the Great Smoky Mountains National Park - the most-visited national park in the United States - as well as Dollywood theme park. With easy walking access to the main street in Gatlinburg and a multitude of outdoor recreational opportunities, your dream vacation is waiting at River Terrace Resort & Convention Center!
Read more
Property amenities
Pool
Restaurant
Free parking
Bar/Lounge
Free Internet
Banquet Room
Business Center with Internet Access
Conference Facilities
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Non-smoking rooms
Good to know
HOTEL STYLE
Family Resort
River View
HOTEL CLASS
1,035Reviews
476Photos
30Q+A
100Room tips
Traveler rating
  • 199
  • 256
  • 233
  • 161
  • 186
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
The hotel was old for sure but it was clean and the rooms are HUGE. Perfect for a family. We had PLENTY of space. Beds are a bit hard. Blinds need to cover the window better but were fine. AC and cable worked well, shower was good as well. All was clean. Just is an older
Read more
+1
We stayed in room 3325 and it was very convenient to the parking lot and the elevator. Right across from downtown. Beautiful view of the river from out balcony. Staff is very friendly. My fiance said the pillows and bed are phenomenal. Its within walking distance to every4hing,
Read more
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention Center
Responded 1 week ago
We appreciate the fantastic rating of your experience. We are delighted to know that you enjoyed your time with us. We are honored to have had the chance to serve you, and we hope to see you again soon. Kindly, Britney
Read more
The room was ok, not high end, but the location and the view out our room view was a 5 star, totally excellent! Bed was good, bathroom was good. We had a table, eats, microwave, coffee maker, all the coffee we wanted, fridge, a friendly staff, convenient parking. The down
Read more
This "resort" participates in false advertising on website. "2 pools and 2 hot tubs" Not true. Caulking around bathroom sink broken and missing. Walls are super thin...could hear couple next door having sex. A/C unit & control was in a box not accessible without a chair. Almost
Read more
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention Center
Responded 2 weeks ago
Gary, Thank you for bringing these issues to our attention. Guest satisfaction is our top priority and we regret that we fell short during your stay. The issues you experienced are very rare and we do hope that you will allow us another opportunity to exceed your expectations. Regards, Lulu
Read more
We've stayed MANY times and it's always a wonderful experience! The best location on the parkway! The staff is very friendly and helpful and the accommodations are spacious and clean. If you're looking for peace and quiet with a great view, this is it.
Read more
Response from WestgateGuestRels, Guest Relations Manager at River Terrace Resort and Convention Center
Responded 2 weeks ago
Tracey, Thank you for the great rating on your experience. We are so delighted to see that you were able to fully enjoy your most recent stay with us. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future! Kindly, Britney
Read more
Previous
PRICE RANGE
$75 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
river terrace hotel gatlinburgriver terrace resort and convention centerriver terrace gatlinburg
LOCATION
United StatesTennesseeGatlinburg
NUMBER OF ROOMS
205
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing