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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

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Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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3,066 Reviews from our TripAdvisor Community

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There are newer reviews for Park Vista - DoubleTree by Hilton Hotel - Gatlinburg
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Showing 3,053: English reviews
Lynchburg, United States
Reviewed September 15, 2014

I love staying at the Park Vista. Great views and great service! The kids love the pool. The conference meeting rooms are great. The food is wonderful, too. We go to a conference there each year. I am never disappointed.

Review collected in partnership with DoubleTree by Hilton
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1Thank Chad M
Huntsville, Alabama
Reviewed September 14, 2014

This is one of the cleanest hotels I have stayed in. We took a weekend trip with kids last winter and loved it. Trolly stops picks you up and takes you where ever you want. Kids loved the indoor pool and water slide.

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Thank James P
Saint Louis, Missouri
Reviewed September 11, 2014

stayed in room 1220 for 4 nights. Staff at hotel was great. Room not so much....mold in bathroom, mold along the sliding glass door and the mattress absolutely needs to be replaced. Realize property is well used but I was surprised by how run down this was for a Hilton facility.

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6Thank Jo E
Liberty, Tennessee, United States
Reviewed September 8, 2014

This property has been in the Hilton family for a bit over 4 years. It has been in existence for over 40 years. I FINALLY had the opportunity to stay at this GORGEOUS hotel. Hilton has made it THE SUPERIOR HOTEL in ALL of the southeast, as far as I am concerned. The employees are AMAZING. EACH ONE is friendly,...

Review collected in partnership with DoubleTree by Hilton
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1Thank Jenifer D
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit. Travel Safe, Melissa Jones mjones@parkvista.com

Santee, South Carolina
Reviewed September 6, 2014

My wife arrived Tuesday afternoon checked in and were greeted with a big warm cookie. 14 floors with great views of the city as the hotel sits up the mountain above Gatlinburg. Very pretty at night. There is a trolley system which come aprroxiamtely every 20 minutes to the front door and is only 50 cent a ride to anywhere...

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2Thank Michael S
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit. Travel Safe, Melissa Jones mjones@parkvista.com

catlettsburg, United States
Reviewed September 6, 2014

We actually could not believe how nice and helpful everyone was. The place is just absolutely gorgeous and we will definatley be back. We all had a blast, they are extremely coordinated and friendly. I have recommended them to other friends and family. the view from our floor was phenomenal! absolutely LOVE LOVE LOVE this hotel/facility! The wedding we attended...

Review collected in partnership with DoubleTree by Hilton
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1Thank Carla W
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit. Travel Safe, Melissa Jones mjones@parkvista.com

Reviewed September 4, 2014 via mobile

Love it. Awesome view and clean fabulous room. King size bed suite on the 15th floor facing the city is awesome. Hilton has consistently set the bar for me from my stays at Jekyll Island, GA to Hemet, CA. Really makes it hard be. Recommend staying.

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3Thank Kelevra_015_C
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit. Travel Safe, Melissa Jones mjones@parkvista.com

Fl
Reviewed September 4, 2014

James at the front desk was a first class employee enjoyed his job the hotel is really tired and rundown needs maintenance and refurbishment badly ,balcony was under water from leaking aircon, carpet worn and dirty and had a very unpleasant musty smell ......Breakfast was one of the best I had in a Doubletree and loved the views

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6Thank uli1
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town and let us know how...

Reviewed September 4, 2014

My husband and I stayed at the Park Vista this past long Labour Day weekend. We were greeted by friendly counter staff and a delicious cookie! Our room view of the mountains was amazing! We were incredibly impressed by the restaurant staff, especially the chef during breakfast hours. All employees made our visit very clean, comfortable and relaxing. We have...

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1Thank Jessica I
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you so much for your review. We're so glad you had a great time. I will give pass along your compliments to our team!! We look forward to your next visit. Travel Safe, Melissa Jones mjones@parkvista.com

Greenville, United States
Reviewed September 4, 2014

I've visited Gatlinburg all my life and have always considered the Park Vista to be one of the nicest hotels in the area. I hadn't had the opportunity to take my own family though, until this trip. At the last minute we were able to get away, so we booked the family suite and headed out. The staff were very...

Review collected in partnership with DoubleTree by Hilton
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3Thank Brad T
MelissaDJones, Manager at Park Vista - DoubleTree by Hilton Hotel - Gatlinburg, responded to this review

Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is of the utmost importance to us, and we will incorporate your comments into our ongoing service training and efforts to improve our guests' experience. I apologize for the mismanagement of the situation, and for the frustration you must...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Park Vista a DoubleTree by Hilton Gatlinburg hotel is known for its spectacular views and exquisite service. Overlooking the beautiful Smoky Mountains National Park and the quaint city of Gatlinburg, each guestroom has its own private balcony with amazing views. Conveniently located on the City’s Trolley Route, The Park Vista is only minutes from the many restaurants, shops and attractions that downtown Gatlinburg has to offer. And if your adventures include a visit to Dollywood Theme Park or a day of Outlet Shopping we are only minutes away! All guestrooms include a 42” flat screen television, refrigerator and wireless high-speed internet access. Other hotel amenities include:• In-room Dining• Business Center • Complimentary Wireless HISA in public areas• Spectacular Indoor Pool / Water Park• Outdoor Playground & Arcade• State-of-the-art Fitness CenterEnjoy your favorite beverages and appetizers, expertly created and served in our own Firefly’s Patio Lounge. Or relax and enjoy an enticing menu of freshly prepared Southern-inspired selections at The Vista Grill, serving breakfast, lunch and dinner daily. With just over 25,000 square feet of flexible meeting and banquet space as well as an executive boardroom, our professional catering and convention services team will insure a flawless and memorable experience for your next sales meeting, seminar, luncheon or social event. Whether your next visit to Gatlinburg involves a meeting, leisure or both, our friendly staff will always welcome you to The Park Vista a DoubleTree by Hilton with our signature, warm DoubleTree chocolate chip cookie and true southern hospitality. ... more   less 

Additional Information about Park Vista - DoubleTree by Hilton Hotel - Gatlinburg

Address: 705 Cherokee Orchard Rd, Gatlinburg, TN 37738-3613
Location: United States > Tennessee > Sevier County > Gatlinburg
Price Range: $120 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Vista - DoubleTree by Hilton Hotel - Gatlinburg 3*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Orbitz, Booking.com, Travelocity, Hotels.com, Expedia, Agoda, HotelsClick, Hotel.de, Reservation Counter, HRS and Despegar.com so you can book your Park Vista - DoubleTree by Hilton Hotel - Gatlinburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Vista Resort
Park Vista Motel Gatlinburg Tn
Park Vista Gatlinburg
Park Vista Hotel Tenn
Hotel Style:
#1 Top resorts Hotel in Gatlinburg
#2 Business Hotel in Gatlinburg
#14 Romantic Hotel in Gatlinburg
#20 Family Hotel in Gatlinburg
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Questions & Answers

Here's what travelers have asked, with answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and other travelers.
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Questions? Get answers from Park Vista - DoubleTree by Hilton Hotel - Gatlinburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher up you stay the better the view.”
 of 5 bubbles DRussell40, 1 week ago | Read review
“405 was lovely!”
 of 5 bubbles lisas624, 1 week ago | Read review
“service elevators can save you considerable time”
 of 5 bubbles mschellhouse, 2 weeks ago | Read review
“Specify city or mountain view, depending on your preference. Higher floors are probably quieter.”
  • View from the 13th floor
 of 5 bubbles Susan_7654, 2 weeks ago | Read review
“3rd floor or above; ask for mountain & city view.”
 of 5 bubbles 556carolh, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question